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Customer Ratings & Reviews

Your price for this item is $2,599.99

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,066 reviews
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great Looking But...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally love this refrigerator but after 2.5 weeks one of the doors fell off & not sure whether it was a manufacturer's defect since hinges are bent & other parts broken or an installation error which caused the problem

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cools Well But Cheaply Built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer does a great job of keeping things cold. I especially like the air vent above the door that keeps door items as cold as those in the back. The air is circulated well so everything is equally cool. The deli drawer is made of thin plastic that is flexible, not stiff. I am concerned that it will not stand up to normal use over time. They definitely don’t make them like they used to.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great options high price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side door does not like to close, have to push it every time. The WiFi does not connect. The lighting is great and the hide away shelf is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, so glad we bought the bigger size!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally refrigerator works good, but there are something I do not like. First cap of water from water dispenser is not cold, so you have to put some ice into cap. Hub is not easy to operate. It's easy enough to delete picture from gallery, but not from the hub home page. It's difficult to figure out how to put multiple pictures on the home page so that they were spread the way you want. Slide show software is very bad, I did not see anything worse than it. I couldn't sign on to Samsung account on the hub even so that I could do it on my computer and phone - hub did not like my password. I had to change password through the hub to be able to sign on. Tried to call Samsung tech support but hang up after waiting for more then an hour. Cameras in the fridge are more the toy then something useful. You can not see much of what you have there, just couple of things close to camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Our best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! More designed room than our last fridge for the same square footage. Ice maker and water/ice dispenser works perfect. Love the design of the drawers and great space in the door shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator but ice to water is annoying.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG refrigerator and the two are almost identical. Where they changed was how the water and ice dispense. You have to press a keypad to change from water to ice and usually takes 3 or4 presses to get the correct spot. Other than that annoyance its a great refrigerator but would never buy with this feature again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ultimate refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy. The stainless front is gorgeous - the qualities are even more exciting. LG is a great product. The storage is boundless. The freezer is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great appliance so dar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator fit nicely in the space we have, it’s a great looking appliance, and so far it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints I've only had it for a few weeks but everything is working great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're glad to hear you're enjoying the features and functionality of your fridge! Should you ever need support or have any questions, don't hesitate to reach out! You'd be able to get support from our social media team by sending us a DM on Twitter or a PM on Facebook. Our handle for these platforms is @LGUSSUpport. Enjoy your kitchen experience with your new fridge! ^Chris LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious and bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and bright! I can see everything in my fridge. With the freezer on the bottom I’m not constantly bending down to get things out of the fridge. The freezer is more spacious than our old side by side and pizzas fit easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully and i very quiet. Delivered very professionally .

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fits in a smaller space, but has features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a large space for the refrigerator, but I wanted a French door fridge with an ice maker. It’s attractive, works well. The delivery and installation went very well. I just moved in so the water line had to be hooked up. Very efficient service and very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refridgerator. Brightens up any kitchen and has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water and ice coming out of same hole with separate switch

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious! I am liking that the ice maker is in the door-makes the top shelf of the fridge so much more usable. I wish the deli drawer was a little deeper-we had a flex drawer before, and I think it was more useful.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic! I’ve been wanting one just like it for years. It has so much more room than my old one, and I can see everything at a glance. Love, love, love the snack drawer!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size and price. I really like it and it’s actually big.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    It's early, but seems to be doing its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the fridge for less than a month, but it seems to cool/freeze evenly. The right side door does not close evenly...it has to be given an extra shove. Too early to tell if I would recommend it to a friend...since I had to choose, for now I would say no.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so nice and the size was perfect too!!!

    I would recommend this to a friend