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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,066 reviews
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fits in a smaller space, but has features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a large space for the refrigerator, but I wanted a French door fridge with an ice maker. It’s attractive, works well. The delivery and installation went very well. I just moved in so the water line had to be hooked up. Very efficient service and very nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and work better than my older fridge,saves a lot of energy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious and bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and bright! I can see everything in my fridge. With the freezer on the bottom I’m not constantly bending down to get things out of the fridge. The freezer is more spacious than our old side by side and pizzas fit easy.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and works well. The right door doesn't seem to close or stick as strong as the left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cools Well But Cheaply Built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer does a great job of keeping things cold. I especially like the air vent above the door that keeps door items as cold as those in the back. The air is circulated well so everything is equally cool. The deli drawer is made of thin plastic that is flexible, not stiff. I am concerned that it will not stand up to normal use over time. They definitely don’t make them like they used to.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ultimate refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy. The stainless front is gorgeous - the qualities are even more exciting. LG is a great product. The storage is boundless. The freezer is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints I've only had it for a few weeks but everything is working great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're glad to hear you're enjoying the features and functionality of your fridge! Should you ever need support or have any questions, don't hesitate to reach out! You'd be able to get support from our social media team by sending us a DM on Twitter or a PM on Facebook. Our handle for these platforms is @LGUSSUpport. Enjoy your kitchen experience with your new fridge! ^Chris LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious! I am liking that the ice maker is in the door-makes the top shelf of the fridge so much more usable. I wish the deli drawer was a little deeper-we had a flex drawer before, and I think it was more useful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great appliance so dar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator fit nicely in the space we have, it’s a great looking appliance, and so far it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    It's early, but seems to be doing its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the fridge for less than a month, but it seems to cool/freeze evenly. The right side door does not close evenly...it has to be given an extra shove. Too early to tell if I would recommend it to a friend...since I had to choose, for now I would say no.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with good quality, spacious and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, so glad we bought the bigger size!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic! I’ve been wanting one just like it for years. It has so much more room than my old one, and I can see everything at a glance. Love, love, love the snack drawer!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    We really like this fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it about 1 month, it replaced a 3 yr old side by side Frigidaire that has the worst icemaker I have ever owned. The LG has a smaller footprint but holds more food, has a much better icemaker and big plus you can see every thing in the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator but ice to water is annoying.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG refrigerator and the two are almost identical. Where they changed was how the water and ice dispense. You have to press a keypad to change from water to ice and usually takes 3 or4 presses to get the correct spot. Other than that annoyance its a great refrigerator but would never buy with this feature again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully and i very quiet. Delivered very professionally .

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Bit noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Samsung refrigerator before and replaced to LG with good expectation. It is noisy time to time when making ice and sometimes don’t know what is causing it. The door on the left with an ice maker is heavy and makes loud when closing because it is bit heavy. The right side door is on the other hand, light that most of the time it doesn’t close by itself. Always hear alarm bell sound cause the door is not completely. Overall, it is bit disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refridgerator. Brightens up any kitchen and has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge does exactly what you expect a fridge would do. The ice maker and water dispenser work well. The freezer design is better than our previous French door fridge. My only complaint is that there is no place for eggs as is present in most fridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this over a year ago and no complaints!!! Love having the water and ice right on the door!!

    I would recommend this to a friend
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