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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,066 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Fits the space we have for it, yet has a lot of room inside.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Compressor issues.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Feb, 2020. As of 9/5/22, Had compressor failure twice and now going out for third time. Although food allowance paid for most of food loss, did not pay for lost time and inconvenience. For a small fridge, it has plenty of room. well lit. and is well designed. terrible compressor issues. Will be inquiring on a new replacement fridge and will not be going back to this model.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer LG

  • Rated 5 out of 5 stars

    Review of lg fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We have purchased LG refrigerators in the past and have always had great experiences. Love the bottom freezer. Holds a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the refrigerator, however the water seems to be a warm. Also, the filters could be a little bit better. The water tastes funny when we drink it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a refrigerator with all the functions and small enough to fit in my house. I got all my needs met with the quality too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month in and so far so good. Long term, it remains to be seen. If its predecessor was any indication, I have to be mindful by the time this unit reaches 8 years old. In the meantime, it's working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why we bought what we did.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator died after only 5 years and so we cosulted Consumer's Report and started looking for the highly rated fridge we selected. Best Buy offered us the best package and we bought our choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue of ice making

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good but it’s not how I expected to be because it does not make a lot of ice and I believed somehow it needs some kind of fixing.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good fridge plenty of room works great for tight spaces

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our new LG French Door Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious with the right amount of drawer space and compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space and the layout! Stays super cold and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we are happy with the new fridge! The storage is a little smaller than our last fridge. I'd like to have more door storage. But, it works great for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team Effort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team in the store worked with me to quickly get my order placed and to get me scheduled asap. The price was very acceptable. The delivery of the new unit and removal of the old went flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i need easy to use alotspace ice water small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance sales associate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When searching for a replacement refrigerator, the sales associate, Abigail was outstanding and very pleasant to work with. She was patient and listened to our need. After understanding a showing us a variety of options, she checked inventory and delivery dates and times. She will be the associate we search for in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the quality and size. All the function work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator for Slimmer Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it and it works wonderfully. We loved our installers. It does seem like the left hand door shuts a little loud and forceful. I'm not sure if something just needs adjusted, but overall it works great and we love the look, functionality, and versatility of all the spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This fridge is fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with this fridge. My husband is now drinkong water everyday. I can keep my fridge well organized now because of the fridge being on top.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Greetings, Emma! We are so pleased to hear that your LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water is benefitting your husband's health. That is amazing! Your opinion is highly valuable to us and keeps us at the forefront of ideas for making life more convenient for you. Keep enjoying it, and thank you for choosing LG for your kitchen needs. ~Rita LG

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing . Love it so much . Everything works great . Love the drawers and the water and ice station . Would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much like the LG we had for 10 years. It does however have a few nice changes. Two drawers rather three small ones. Compartments in the door are a better size. The water and ice area in the door is simple making is easier to keep clean. Nice improvements.

    I would recommend this to a friend
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