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Customer Ratings & Reviews

Your price for this item is $2,599.99

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,066 reviews
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. This is our first refrigerator with water and ice in the door. We enjoy this feature a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 24.5 Cu Ft French Door Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator meets all my needs. Love the no fingerprint on the stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Fit perfect, exceeds expectations and I looks amazing. Has every function I want and need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. we are very happy with this refrigerator and hope we can have a long time enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg fridg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Would recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a new refrigerator get this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG French door refrigerator. The delivery men did a great job and were very polite and set it up for us. We are so glad we went to Best Buy for our product. The employees were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK - Not Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker gets jammed and then leaks some water out of the external ice and water area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very nice and did extra work during installation of new fridge and haul away of the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of the 34" wide it is a great unit. we had a samsung that lasted 9 years then temp was all over the place. we had issues with the water filter for a few years too so we got this lg. time will tell if it is a better unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Unfortunately the ice maker is not keeping up since installed. The weather has been very hot and we are using a ton of ice. The options for moving the shelves is limited but overall it is manageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge, had a samsung before and never again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovation at its finest! LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old side by side with this French Door LG refrigerator. It is so nice to be able to fit large platters and pots in. The shelving is easily adjusted to accommodate what ever it is needed to be cooled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    french Door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new refrigerator - a friend of mine also purchased this fridge. and i have another one looking into one. love the idea of the sliding shelf.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 2 out of 5 stars

    Beware compressor warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2020. On 1/12/2022 compressor started making a lot of noise but its still cooling. Call LG. Told compressor is still in warranty but noise is not covered. It must fail and stop cooling the device before it is covered. Magnificent! Will live with noise till it fails then hope it can be repaired before food spoils.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Good but a problem already.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator but it has a leak around the ice maker so I have an appointment to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned LG refrigerators for 8 years now. Although my current side-by-side was still in near perfect condition, I needed to size down due to kitchen remodel. The French door option was a perfect resolve. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a new LG refrigerator. We really like it. We like the pull out chest freezer. Very nice. Also, we enjoy having the French doors for a change. We have very pleased with our buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge and slim fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fridgerator to replace the exact one I purchased 15 months prior. Condenser went out and couldn’t be fixed. Hopefully the first one was just a lemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever!!! Not a lot of options in 33 inch refrigerators but this has all the bells and whistles of the 36 inch refrigerators.

    I would recommend this to a friend