Customer Ratings & Reviews
- Model:
- LRFXS2503S
- SKU:
- 6360730
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.
This summary was generated by AI based on customer reviews.
,,,,,,,,,,Best Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.professionalism both showed how to use the refrigerator and gave more time than needed.
I would recommend this to a friendRefridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and the two delivery men were very good and courteous.
I would recommend this to a friendCan't cool down properly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two of these. First one would not go below 40 degrees and checked with three different thermometers, digital, dial, and mercury. All confirmed high temps. Next one was just a bit better. Stays about 37 degrees most of the time but can't cope with any warm food put in it. Goes past 40 and does not have the power to bring back to 37 degrees for many hours. No matter what setting I have on the front 33, 34, 35, 36 it always stays at about 37 degrees. Would never buy this brand again. I have a cheap insignia fridge out in my garage that sometimes has 100 degree temp but the insignia fridge stays at 32-35 degrees, Why can't this very expensive fridge bring the temps to what I set them to ???????????????
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Refrigerator (LRFXS2503S) model. We understand your concern about a high-end appliance that doesn’t meet your expectations for cooling performance. We aim to offer top-notch products and ensure a smooth experience.
To troubleshoot, check the door seals for proper sealing, as even a small gap can let warm air in. Also, ensure the air vents inside are not blocked by food, as this can restrict airflow. If issues persist, verify the temperature settings or consider having a technician inspect the evaporator coils for any problems. For further assistance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371.
You can also message us on social media @LGUSSupport for more troubleshooting options or to arrange service. ^Juvy
So much space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we needed a ned fridge, but didn't realize we got the best one ever. All thnaks to zak at Greenfield bestbuy. This store, every employee is respected and very knowledgeable.
I would recommend this to a friendJust wish it had an ice maker on the bottom but it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted! Just wish it was bigger but my space can only accommodate so much! Wish it had 2 ice makers but we were limited with space and budget. So it’s perfect!
I would recommend this to a friendNice fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, as expected. Water dispenser works great.
I would recommend this to a friendNo ice or water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this in October 2023. Since then, the ice and water have rarely worked. There is always an error code on the screen. It's very frustrating.
No, I would not recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had my refrigerator for over a month now no issues. It’s a great quality very well-made.
I would recommend this to a friendOSCAR G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is excellent refrigerator because is elegant, sober and efficient
I would recommend this to a friendGreat fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, nice storage options, ice is a good size.
I would recommend this to a friendVery nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge because our other one was on its last leg. After Geek Squad couldn’t help me with setting up the WiFi I figured it out amd we love the fridge.
I would recommend this to a friendOverall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for less then a month the only negative this I would say is that the ice gets stuck sometimes. So, you have to open the ice chest and give it a good shake.
I would recommend this to a friendPerfect performing refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PERFORMING PERFECTLY. What more could anyone ask?
No, I would not recommend this to a friendLove it, but lacks enough cold water
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve lost bed this fridge. The one issue is the water dispenser has a limited tank for dispensing cold water.
I would recommend this to a friendDisplay Pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly like the refrigerator, however, I don't like the display pad. The display's thin coating has small dents all around it. I had the door replaced but the second door also has the problem with the display pad. I decided to keep it with the dents as they are minor but makes the refrigerator imperfect.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we’re sorry the LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water - Stainless steel didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time, courteous, informative, and efficient. Everything we love about Best Buy and its subcontractors is why we almost exclusively purchase from this company.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge just don’t like the thin q Wi-Fi thing on fridge
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh How I love my new refrigerator/freezer. It is easy to get to food and to organize grocery shopping. The stainless steel color works well with other appliances.
I would recommend this to a friendWorks great, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great except for the Ice maker doesn't drop ice from the door.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large but not the best use of space. I would not pay full price for this item check open box stores first
I would recommend this to a friend