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Customer Ratings & Reviews

Your price for this item is $2,599.99

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,066 reviews
  • Rated 3 out of 5 stars

    On hold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, late June. Three stars . . .so far. It looks good and fits well in my new kitchen. However, the ice and water taste awful. We have dumped ice and water to no avail. A call to LG led to a several minute call and finding out the wrong filter was sent. We are now waiting . . .waiting. It seems to work well but I would love some ice;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say. It’s basically the best fridge this width that Best Buy sells. No complaints do far. If you have a smaller space, go for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only complaint is that the stainless steel exterior needs to be kept clean a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I have not noticed any of the issues that others complained about. I’m on the market for another LG refrigerator thanks to this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for what I need it for, the only problem is right door takes a little more than the other to shut. But if left open it will give you a chirp.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser makes a mess doesn’t go in glass door closes loud

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has lots of room especially the freezer. Multiple options to change the shelves layout. Quiet only here when the ice maker is dropping the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Had a dude by side n this freezer on the bottom is much more functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is small in capacity but produces ice quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM STILL GETTING USE TO IT HAVING A FREEZER IN THE BOTTOM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like adjustable shelves in frig and on the door. Also adjustable freezer compartments A very good frig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new frig. It has perfect for my new kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to with the French doors but we like it now that we have used it for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a better price from Home Depot, Best Buy price match the same item. The LG French door refrigerator is excellent for our needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Tasting Water + Ice from Dispenser on LG Refri

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars but the water and ice from the dispenser isn’t drinkable - it tastes like plastic. There is nothing that can be done to change this. I don’t want to have to continue to purchase spring water to get good drinkable water.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 4 out of 5 stars

    Good quality, although pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to the french doors as my previous fridge was a single door with freezer on bottom. Overall, the item is as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all LG products and this one is the best. Thank you Best Buy associates for all the help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    large for its dimensions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife wanted a new ref. we look around you got the best deal compare to other places we shop .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fridge, easy setup and works great, took time to get it, but well worth the wait

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows a lot of fingerprints on stainless steel Wish we had more options in the interior of the fridge Seems to be working just fine

    I would recommend this to a friend