Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,066 reviews
Rated 3 out of 5 stars
On hold
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered, late June. Three stars . . .so far. It looks good and fits well in my new kitchen. However, the ice and water taste awful. We have dumped ice and water to no avail. A call to LG led to a several minute call and finding out the wrong filter was sent. We are now waiting . . .waiting. It seems to work well but I would love some ice;
I would recommend this to a friend
Rated 4 out of 5 stars
So far so good…
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Only complaint is that the stainless steel exterior needs to be kept clean a lot.
I would recommend this to a friend
Rated 5 out of 5 stars
Fridge is perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge has lots of room especially the freezer.
Multiple options to change the shelves layout.
Quiet only here when the ice maker is dropping the ice.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it. We were tight for space and this refrig is perfect
I would recommend this to a friend
Cons mentioned:
Door
Rated 3 out of 5 stars
Frig
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice dispenser makes a mess doesn’t go in glass door closes loud
This review is from LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water - Black Stainless Steel
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great frig
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like adjustable shelves in frig and on the door. Also adjustable freezer compartments A very good frig
I would recommend this to a friend
Rated 5 out of 5 stars
LG Fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fridge. Had a dude by side n this freezer on the bottom is much more functional
I would recommend this to a friend
Rated 1 out of 5 stars
Can't cool down properly
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had two of these. First one would not go below 40 degrees and checked with three different thermometers, digital, dial, and mercury. All confirmed high temps. Next one was just a bit better. Stays about 37 degrees most of the time but can't cope with any warm food put in it. Goes past 40 and does not have the power to bring back to 37 degrees for many hours. No matter what setting I have on the front 33, 34, 35, 36 it always stays at about 37 degrees. Would never buy this brand again. I have a cheap insignia fridge out in my garage that sometimes has 100 degree temp but the insignia fridge stays at 32-35 degrees, Why can't this very expensive fridge bring the temps to what I set them to ???????????????
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for sharing your experience with your LG Refrigerator (LRFXS2503S) model. We understand your concern about a high-end appliance that doesn’t meet your expectations for cooling performance. We aim to offer top-notch products and ensure a smooth experience.
To troubleshoot, check the door seals for proper sealing, as even a small gap can let warm air in. Also, ensure the air vents inside are not blocked by food, as this can restrict airflow. If issues persist, verify the temperature settings or consider having a technician inspect the evaporator coils for any problems. For further assistance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371.
You can also message us on social media @LGUSSupport for more troubleshooting options or to arrange service. ^Juvy
Rated 5 out of 5 stars
LG fridge
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice maker is small in capacity but produces ice quickly.
This review is from LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water - Black Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Quality and service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got a better price from Home Depot, Best Buy price match the same item. The LG French door refrigerator is excellent for our needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Love my new frig
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took some getting used to with the French doors but we like it now that we have used it for a while.
I would recommend this to a friend
Rated 5 out of 5 stars
FRIDGE
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I AM STILL GETTING USE TO IT HAVING A FREEZER IN THE BOTTOM.
I would recommend this to a friend
Rated 4 out of 5 stars
Good quality, although pricey
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm still getting used to the french doors as my previous fridge was a single door with freezer on bottom. Overall, the item is as described.
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new frig. It has perfect for my new kitchen
I would recommend this to a friend
Rated 4 out of 5 stars
large for its dimensions
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
my wife wanted a new ref. we look around you got the best deal compare to other places we shop .
I would recommend this to a friend
Rated 5 out of 5 stars
Love my refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love all LG products and this one is the best. Thank you Best Buy associates for all the help
I would recommend this to a friend
Rated 5 out of 5 stars
Greayt
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Versatile inside organization. Easy to maintain organized and clean. You can "see" everything you have in it.
I would recommend this to a friend
Rated 5 out of 5 stars
love it
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Fridge, easy setup and works great, took time to get it, but well worth the wait
This review is from LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water - Black Stainless Steel
I would recommend this to a friend
Rated 3 out of 5 stars
Bad Tasting Water + Ice from Dispenser on LG Refri
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would have given this 5 stars but the water and ice from the dispenser isn’t drinkable - it tastes like plastic. There is nothing that can be done to change this. I don’t want to have to continue to purchase spring water to get good drinkable water.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Thank you for reaching out to us with this review about the LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Rated 5 out of 5 stars
Rate
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product so far so good it working perfectly, and my kids love the product