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Customer reviews

Rating 4.4 out of 5 stars with 757 reviews

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88%
would recommend
to a friend
Page 1 Showing 1-20 of 757 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Dishes, Quiet
    Cons mentioned:
    Dry cycle

    Rated 4 out of 5 stars

    Good and Quiet dishwasher

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    Posted .
    Owned for 1 month when reviewed.

    We mainly replaced our old dishwasher because it was dated and white colored. I was a little apprehensive because our old one wasn't broken, cleaned and dried dishes well. But as we gradually have remodeled our kitchen, it definitely looked old and out of place. After seeing the LG discounted to $629.99 we decided it was time to upgrade. After using it for 2 weeks, we love the way it looks and actually prefer the looks over many more expensive units and even Bosch brands. It cleans dishes well, although takes a bit more time than out older unit but is extremely quiet! I couldn't believe how quiet it was and thought it wasn't operating. After years of becoming accustomed our loud dishwasher it's a nice relief to have this unit. We also really like having the third rack for knives and other utensils. The main drawbacks of this unit is that the normal wash time is about 2 -1/2 hours, our old unit would be done in under 2 hours. The additional time isn't the main frustration, it's the fact after that time not all the dishes are completely dry, there would still be a few drips here and there. The unit does have an extra dry option which will stretch the time to 2 -3/4 hours but it still isn't completely dry which is just annoying. I believe the heating element isn't as good as my old unit as the plates would be quite warm from the old unit compared the LG. I don't overload the LG unit so there should be ample room to dry dishes and utensils. In the end, we just have to get a extra cloth to wipe off the few drips of water here and there but definitely wished it was completely dry like our old unit. But I'm sure this unit likely uses less water and energy compared to our old 20 year unit.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Clean Look, Very quiet

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    Cleans very well and really quiet! It’s quiet relative to our previous 15 year GE model. I do like the top shelf (3rd) shelf for utensils and stuff like small bowls even Vertuo coffee pods (reusable). The different settings/Cycles were a bit confusing at first. I wasn’t exactly sure on which settings worked best for a standard load of dishes. The buttons are a little hard to read but once you learn them it sorta doesn’t matter. Now I did encounter trouble placing dishes correctly you do need to read the manual for this because the shelves will get hung up on the dishes below it (annoying). Called customer support because my open box purchase was missing the “kick” plate that covers the bottom of the unit so that you don’t see any of the hoses and wires. I had to call twice because replacement item was not shipped yet and received an email from two different people asking questions. I just need the item replaced please. Overall I’m satisfied with the performance and would recommend

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome dishwasher

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    |
    Posted .
    Owned for less than 1 week when reviewed.

    We had a 9 month old Frigidaire dishwasher that came with our house. It was horrible quality so we replaced it with this LG. We have a LG stove, microwave and fridge, now we have the dishwasher too. It’s easy to use. Wash quality is great as long as you use the right cycle setting. I have some hand wash only recommended pots and pans and we use the delicate setting and it works great!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    New QuadWash DW delivered 6-7-21

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    Posted .
    Owned for 3 weeks when reviewed.

    I purchased this for my home elsewhere and haven't used the machine, but watched a video of the installers who ran the machine, (sent from my property mgr. who was there to accept the delivery.) She reported that they checked everywhere for leaks and it was good to go! For now I give it 4 stars for a successful 1st run of it. haha.. I will be better able to rate this new DW after someone is living there again. Also the installer called my property mgr. at my home 10am that morning and also called me in Hawaii (4am) to confirm his arrival. Very prompt service. I tried to post the video of them showing the aftermath of washing, but couldnl't.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Dishwasher

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    |
    Posted .
    Owned for 1 month when reviewed.

    Dishwasher is amazing , super quite with nice little chimes for each settings we cycles are done.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    GE dishwasher

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    |
    Posted .
    Owned for less than 1 week when reviewed.

    I am very happy with looks and for been a quitest operation, but it doesn't dry at all. I set up on Extra dry for 3 hours and 11 min, and still water is dripping all over the dishes. I just replace my 20 years GE dishwasher which it dries and wash perfectly, expecting much better service on this one, and I am little disappointed.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Sheila

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    So far so good very satisfied with purchase. Dishwasher runs quite no issues

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    New Dishwasher

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    |
    Posted .
    Owned for less than 1 week when reviewed.

    Very nice dishwasher, goes great with my newly remodeled kitchen.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Lg 3rd rack

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    |
    Posted .
    Owned for 1 month when reviewed.

    Product- love. Goes perfect with my suite Store service- hated and will never use Best Buy ever again with how crappy their customer service/ store performance was.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Not really impressed

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    Posted .
    Owned for 3 weeks when reviewed.

    Not overly impressed, doesn't clean as well as my old dishwasher and takes twice the amount of time. I bought all new lg appliances for my kitchen including over the range microwave and none of the display colors are the same.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance, Matt. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn LG

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Dishes, Quiet
    Cons mentioned:
    Dry cycle

    Rated 3 out of 5 stars

    Water accumulation on top of dishwasher.

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    |
    Posted .
    Owned for 1 month when reviewed.

    On the positive side of things, the dishwasher is very quiet and it looks great. Dishes and pots are cleaned relatively well. I am not satisfied with the drying aspect. Some dishes are still wet after finishing no matter what cycle I use. And finally, during the wash cycle, I get condensation that sits on the top that pools enough to eventually run down the front onto my hardwood floor. Not good!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Jovelyn LG

  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Do not buy open box unless you want to be disappoi

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    Posted .
    Owned for 2 weeks when reviewed.

    Purchased an open box Satisfactory dishwasher that does not operate correctly, leaves dishes drenched and not clean. Highly frustrated with the “customer service” I received which was a waste of my time as they did not help in any way shape nor form.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Quiet, Racks

    Rated 5 out of 5 stars

    Loving my LG

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    Posted .
    Owned for 2 months when reviewed.

    I love it. It’s so quiet and it gets everything so clean! I can’t believe I suffered with the one I had for so long, which I bought brand new. It was never as nice or as quiet as this LG. The 3 racks are so helpful especially that the middle one has an adjustable height. If you have tall pots, pitchers or tall vases, the middle rack can move up or down (see below). I’m very happy with this purchase. I waited a couple of months to review it just to be sure.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Dishwasher

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    Posted .
    Owned for 3 weeks when reviewed.

    Delivery of this item was late. Would prefer if delivery window could be narrowed down. My window was 7 AM to 1 PM (as I recall). Item wasn’t delivered until after 3:30 PM with no notification until I called for status. Front of dishwasher has a scratch on it. Disappointed!! Item itself runs fine. Product is fine.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Dishes, Racks

    Rated 4 out of 5 stars

    Nice dishwasher with consistent cleaning

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    |
    Posted .
    Owned for 1 month when reviewed.

    Good capacity and flexibility of racks and features. Easy to use control panel. Dishes and pans come out clean and dry, minimal glass spotting. Stainless face doesn’t fingerprint much at all. A bit louder than other dishwashers we’ve had.

    Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Dishes, Quiet

    Rated 5 out of 5 stars

    Could not be happier.

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    |
    Posted .
    Owned for 1 month when reviewed.

    Absolutely love this dishwasher. It is super quiet and has left our dishes sparkling clean and dry. Extremely happy with this purchase and highly recommend.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Design, Quiet

    Rated 5 out of 5 stars

    Quiet. Cleans Well.

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    |
    Posted .
    Owned for 2 months when reviewed.

    I love my new dishwasher. It’s quiet, the design is nice and it cleans well. I love the extra tray for large utensils. Very spacious.

    Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are delighted to see your positive feedback. Thank you for joining the LG family. ^Jennifer LG

  • Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Quiet

    Rated 5 out of 5 stars

    Beautiful unit.

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    |
    Posted .
    Owned for 11 months when reviewed.

    I love that this dishwasher has so many settings and is very efficient energy wise. It took some time to read through the instructions and get the hang if the settings, but it was worth the time I spent reading through it. The unit is very quiet when running. It's easy on the eyes and ears.

    Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Quiet

    Rated 5 out of 5 stars

    Must buy…worth every penny

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    |
    Posted .
    Owned for 1 month when reviewed.

    Sleek, quiet and washes great! Have to train myself not to wash before I put them in. Love the top tray just wish it was a little roomier can’t put bottle nipples in it like our daughters. All functions work great!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Dishes, Racks

    Rated 5 out of 5 stars

    LG Dishwasher

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    |
    Posted .
    Owned for 2 months when reviewed.

    I love the top sliding shelf and you can adjust the racks on the bottom to hold different size dishes, pots or pans. Some of my plastics don’t dry entirely, but everything else is fine.

    Features

    Cleaning Quality
    5 out of 5
     
     
     
     
     
    Cycle Options
    5 out of 5
     
     
     
     
     
    Dry Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the positive feedback regarding the rack adjustments. For an improved dry cycle, we highly recommend that you use a rinse aid in addition to soap. Thanks for joining the LG family. ^Jennifer LG

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