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LG - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 677 reviews

91%
would recommend to a friend

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Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Sold On The Features/Bonus Black Stainless Steel

    Posted
    telmar
    • My Best Buy® MemberMember

    I want to note that I have had this dishwasher for several months now and have had zero issues. The only thing was that the machine does make a sound during the cycle that I was "concerned" about at first. But, then I realized this was totally normal. Overall, this dishwasher is pretty quiet at 48 decibels. The range for dishwasher sounds is 46 to 60 decibels, so this definitely is on the very quiet side. But, it does make a slightly louder sound very briefly in the beginning of the cycle. Otherwise, this d/w has outperformed my expectations. When I first went about searching for a new dishwasher, I didn't quite know where to begin. When I found that there were appliances available in this beautiful black stainless steel, I'll fully admit that I started to only look at those brands. The black stainless steel is just so beautiful, and I was looking for a change in our kitchen. I scoured the reviews of the other brands and models that came in the black stainless. This was a clear winner to me! We will be replacing all of our appliances (as they die, ha) with this color choice. LG was one of those brands that offered this choice and after the tremendous success with this d/w, we'll very likely stick with the LG brand for all our appliance purchases! When I started to peruse the features and read reviews on this product, I was nearly sold instantly. The QuadWash feature was the most prominent. The washer on the bottom has four arms that sprays from multiple angles. It absolutely kills at removing any and all food particles you throw in there. Secondly, the EasyRack Plus system allows the racks to be adjusted so you can fit in nearly any size cookware. In addition, you can customize the washing power on the racks for mixed loads. There are NINE different wash cycles to choose from. That's a lot, in my opinion. Not that it's bad, but I have honestly only used the Auto cycle so far. It was hard at first to not be tempted to rinse my plates and dishes before putting them into the d/w. But, I swear, there has been no left over residue and I was left dumbfounded. Now, I stick just about anything in there without pre-rinsing. It's such a timesaver! The control panel is on the front of the d/w, which my husband prefers, but it is VERY sensitive. It's easy to accidentally touch it where the power button is and it comes on. But, you have to actually hit the START button to activate the machine so this isn't a big deal. We like how the digital display denotes the time and countdown and says "END" when the wash is done. My husband did the installation himself and had no problems, so I can't comment on professional installation as we didn't need it. We're very, very pleased and look forward to using this d/w for many years. I also look forward to replacing our other appliances with LG brand items!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Strong First Impressions

    Posted
    mcgija
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We may be a little biased since this unit is so much better than our 20-year-old, plastic tub washer. Now the question is whether this will have the same longevity. Ole Betsy may not have looked good but it did clean and it has worked for years. Cleaning: A good amount of cleaning settings, but I've always found that I settle on a single setting and always use it since I'm a creature of habit. You can clean zones (upper/lower), do a heavy, normal or quick wash. We mostly put it on auto-sense. Even though it uses more energy to have it heat the water more since we found that it improved performance. The first couple runs on normal saw some food still on the silverware, on the normal run without the extra hot water. Switch to auto-sense and the hot water and haven't had an issue. Space: There feels like there is tons of room in this. There are some tines on both racks that can be laid flat. On the bottom, this really opens it up to putting in large pots and big bowls. We can fit in so much more than our last machine, so we love it, but this may be less of a difference for you if you had a newer machine. Drying: No heating element. We wash daily but do so in the evening, so we set it to night dry. We haven't put jet dry in and it has still done an admirable job. Plastic will not get dry since it just doesn't get hot enough. The metal tub will pull the condensation to it and away from the dishes, in addition to the fan blowing through. So if you don't use plastic much, I think you'll find the drying is solid. Looks: Great stainless steel look. It does show up fingerprints fairly easily, but I don't know how it compares to other stainless steel units. Value: We got it around the holiday sale time, so I think this was a great value but only time will tell.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well, quiet

    Posted
    Kimmie23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My old one had lasted almost 20 years before giving up the ghost. I have a smaller than average space and it limited the number of units I could use. I settled on this one for various reasons, but ultimately it was the best available in my price range. PROS: --It is so quiet compared to my older unit. I was so used to hearing it upstairs on the other side of the house. --Yes, the drying cycle is 3:10 with extra dry on. However, I run it overnight or odd hours. No worries. Most dishes are dry. The only issue seems to be my mugs which hold water on top of them. In this case, it is the item in the unit and not the unit itself. --Stainless steel inside so there is no smell or yellowing over time. My old washer was annoying to clean and smelled. I would have to run a wash with vinegar or finish every other week. There was no reason for this except age. --Installation: the gentlemen were quick, quiet and professional. Everything was done and I was hovering a bit to ensure I knew what was going on etc. They explained everything, showed me what they were doing and were quite pleasant about it. The main installer actually showed me how to fix minor (super simple) issues should they come up. CONS: --The silverware unit is overly large. It ends up taking some space away from where dishes can be placed. I am looking at a smaller piece I can put in the washer itself. --It is so much smaller on the inside compared to my older unit. This will be an adjustment for me. I have had to reevaluate how I put items inside it as well as how often I run it. Overall, I am happy with it. If that changes, I will update this post.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst ever

    Posted
    DKaz
    • My Best Buy® Elite Plus MemberElite Plus Member

    Looked good, but VERY flimsy and cheaply made. And it stunk, literally. Smelled weird from the beginning, even though I practically washed the dishes before loading them. Worked OK, not great. Quiet but again, smelly, even after clean. 1st PROBLEM: the door developed rust spots within a few months. Tiny orange rust specs all over it. Warranty service person suspected it was caused by the plastic wrap it came in--moisture underneath during shipping/storage may have caused this. LG insisted this was cosmetic and refused to replace the door. Then ignored my emails. HORRIBLE SERVICE!! If they had offered to do anything, this review may have been slightly different. Even the appliance repair guy talked with LG while standing in my kitchen, explaining the rust problem. It didn't matter how bad it was, LG refused to do anything. 2nd PROBLEM: 2 months after 1-yr warranty (this Nov), computer panel conked out. Thanks LG. You've taught me a valuable lesson. To NEVER buy an LG appliance again. I've gone back to KitchenAid and am amazed at the difference in quality compared to LG. Buyers beware. LG stuff may look pretty, but...quality and service are very uGLy. Avoid the costly mistake I made, having to buy a new dishwasher after only 14 months. dishwasher.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet and functional

    Posted
    Skibum
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Looks great and has many (too many?) settings to fuss with. My unit malfunctioned about two weeks after installation, code AE, which meant there was a water leak. Well everything seemed dry. But you can't operate it when this occurs. Bummer. And it beeps and the LED lights are on all the time telling you about the error. Only way to stop was to shut off power at the circuit breaker. Warranty repair took about a week to get scheduled, which was not that good. The day before the repair was to happen I turned on the power to the machine and the error code was gone. Go figure. So I called the repair shop and told them what happened and decided that we would use it over the weekend and see what happened. It worked fine - so repair was put off. And then it errored out again in about ten days. The repair person found some looseness in the tub which he tightened up and we haven't had a problem for over two months now. Knock on stainless. It really is remarkably quiet, you have to listen hard to hear it in the normal mode and it can't be heard from the adjacent rooms. Quite a change from the older GE model we had which almost drowned out the TV in the living room while it was running. Overall I would say it is a nice item. The factory defect, although minor, once repaired seems to be a thing of the past. I would take a look at this if you are in the market, oh yeah, the dishes are very clean!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst dishwasher I ever bought

    Posted
    Warrior1
    • My Best Buy® Elite Plus MemberElite Plus Member

    I will never buy an LG product again. Dishwasher was delivered to the residence with a hole in the drain hose. After setting up the service appointment and having the repairman cancel on me 5 times, 3 times on the day he was to arrive, the part LG ordered came in. Unfortunately it was the wrong part. They reordered the part and when it arrived it was the wrong part again. After a month I was told that the part is not warranty covered. I had to order and pay for it myself. When it arrived and was installed, the dishwasher ran....for about 10 minutes. The display screen went out and the unit would not restart. Called LG again on a Thursday. Was told service would arrive on Monday. Service repair man called Monday and advised that LG never sent the work order to them. Called LG again and was now told that it would be a 3 to 5 day wait to process the work order. Now on hold with LG for the last 35 minutes awaiting a response from them. I've had the dishwasher for a month and have been able to use it for a whopping 10 minutes. I would not recommend this product to my worst enemy. I rated this one star only because I had to as there was no option for negative stars or a zero star.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Must buy!

    Posted
    Chaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I researched dishwashers for several months and I finally pulled the trigger on this machine and am so glad that I finally did! This machine met my criteria for the perfect dishwasher...1) It's beautiful, sleek and modern looking 2) it cleans and dries dishes efficiently. BTW all modern machines take about 3 hrs. and there is a quick load, which is about one hour. 3) this machine dries dishes by using fans and evaporation, like the European machines. I did not want steam to exit machine and into my cabinet! (most of the machines I looked at do exactly this, which is crazy!) I guess it's not attractive to have steam vent on the face of machine, where it can't harm cabinets over time. 4) I wanted to have controls and timing display where I can see it during cycle. 5) collapsable tines in upper and lower racks 6) top rack is adjustable 7) quick load option 8) quiet 9) stainless interior 10) smudge proof stainless. 11) $600 range. Look no further, just buy it! I'm so happy I did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall Pretty good dishwasher

    Posted
    Momberlina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this to match the other LG products in our kitchen that we have been very happy with. The look is great. Very sleek. The first couple of days we were disappointed in performance then realized we were not supposed to be rinsing our dishes… Imagine that! Since then it’s been cleaning and rinsing very well. Two small disappointments: 1.the bottom rack has a fairly large open row with no spikes…kind of a no man’s land. Perfect if you have a lot of large things all of the time, but a bummer if you have lots of plates or bowls. Also, the top rack has four rows of slanted spikes which,depending on usage, can be frustrating if you’re trying to put in a lot of cups( they don’t slide on nicely up and down.) 2. I can’t remember how long my old DW ran for, but this normal cycle is 2:28. Seems long to me but maybe it’s the digital display that makes it seem like it’s taking forever as it counts down minute-by-minute. Overall pretty happy and it beats handwashing so I’m not disappointed in my purchase at all:)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very quiet and cleans well!

    Posted
    Falu174
    • My Best Buy® MemberMember

    This WiFi enabled dishwasher with quad-washer and true-steam is the most amazing machines I've ever owned. We've had this dishwasher for a little over a week now. We still regularly forget it's running because of how quiet it is! Love the simplicity of the panel, the number of washing options & definitely love the lighting. We didn't have lighting in our previous dishwasher & I didn't think it was necessary, but it's helpful. The racks are adjustable with adjustable tines top and bottom, top rack can be raised/lowered easily, and the third rack has a section which also can be lowered if needed! We have never been happier!! Each product displays an elite level of quality and craftsmanship that will not go unnoticed. I highly recommend LG and will continue to use their products for years to come.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    horrible dishwasher brand new

    Posted
    montana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought an LG set of appliances....we are happy with everything but this really bad dishwasher. My house is only 14 years old, new plumbing, I even installed new copper pipes to make this a near perfect install. ran the few cycles and followed manual instructions before running load of dishes. We are a family of 5 and we rely on our dishwashers. First few loads were absolutely terrible...not just spots, but a slimy , almost oily coating. We used Jet Dry to help the situation, and after about 6 loads now...still as bad as the first or second. I wouldn't recommend this to anyone, so unhappy I wouldve taken the entire LG set back if I knew this dishwasher was going to be so bad. Oh well, it is what it is, guess I'll be washing dishes in the sink a lot more now! Will go back to another appliance brand after this experience. no more LG

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Was great! Now noisy.

    Posted
    Zack
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This dishwasher replaced an 8 year old whirlpool unit that was noisy beyond repair. I read the reviews and bought his one on sale. I was very happy with how quiet it operated. The only thing you could hear was water swishing around inside. It’s three months later and the decibels have gone from ~45 to 65db. Not happy. Calling fo warranty repair tomorrow. One item to note for other buyers, this unit does not have heating elements in it. That is why it gets such a great energy rating. It dries dishes through very hot water and a fan that expels moisture. This works great if you make sure “Extra Dry” is selected, and the night mode is selected. Night mode cycles the evaporation fan for 6-8 hours, and helps any wet dishes dry out a bit more.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Use Geek Squad at own risk.

    Posted
    Tski62

    I purchased a dishwasher with installation. The tech sent to install the dishwasher was not capable of finishing the job and left with the drain hose leaking profusely. At one point the technician tried to wrap approximately three and a half feet of Teflon plumbers tape around a fitting to increase the O.D. enough to prevent leakage. I have since hired a qualified installer to finish the installation. Thirty minutes to repair Geek Squad's work and another ten minutes to properly install the drain hose. I've requested a refund for the $159.99 installation charge. It seems ignoring my calls is the way in which Best Buy wishes to handle my request. Oh, by the way the new LG dishwasher is great. Quiet and sparkling clean dishes!!

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We are so happy to hear you are happy with your dishwasher! If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP LG

  • Rating: 4 out of 5 stars

    LG = Little Gain (over what we had before)

    Posted
    VAStateOfMind
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our new LG dishwasher is much like our several-years old LG front loading washer and dryer...serviceable, but not as good as the older appliance it's replacing. This LG dishwasher replaced a 22-year old Maytag dishwasher in perfect operating order...we just didn't want to take the chance on coming home to a busted Maytag (living WAY beyond it's operative life) that might leak all over and ruin our hardwood kitchen floor. So we made a proactive decision to replace the Maytag with an LG dishwasher. Bottom line, we are still figuring out the LG, but it just doesn't seem to dry as well as our ancient Maytag dishwasher. On the plus side, there are a TON of wash modes on the LG, along with very configurable top and bottom drawers. And it's SUPER quiet! It's a pretty good dishwasher...just maybe not as good (drying-wise) as the one we had before.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Owned for 1 month

    Posted
    aiowa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have owned this product for one month and I am happy with it. It is very quiet which I didn't really care about. It seems to clean dishes as good as my old dishwasher, but we do scrap plates and clean them with a scrub brush before I put them in. Be warned that all dishwashers are only expected to last for 3-5 years. I did a lot of research before this purchase and I was not happy with reviews of ANY dishwashers. We purchased a range and refrigerator at the same time we had to replace our dishwasher (our house had been hit with lightening) so I went with the LG dishwasher since the range had the best rating of all ranges. DO NOT get the most expensive dishwasher thinking that it will last longer because they will not.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans Great

    Posted
    BanburyGal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Read many reviews before purchasing and if the directions are followed, it cleans and drys very well - better than my previous DW. However, many reviewers noted how quiet it was - that they could hardly hear it - so I was hoping that it wouldn't be too much louder than my old one which was 39db. We even added the sound reduction cover from the old one on top of this one when we installed it but we can still hear all the cycles, and when draining it is really loud! The noise factor is why I've scored it a 4 otherwise everything else is great. Being on a fixed income we couldn't afford the lower db models so this seemed to be the best option for our budget and it really does clean all dishes and cutlery exceptionally well.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    it leaks in the ventilation fan

    Posted
    sony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    New dishwasher and after the deliver person did 1 wash for testing and left... since then I did not have chance use it about a week... one day when I open the dishwasher and it had lots water underneath... I notice that every time when I use the sink water and it leaks at the ventilation fan area... and it started to mold on different spots inside the machine ( this model of dishwasher machine do not have Self Heating Elements !!! ) ... so.... I decided to exchange it with KitchenAid - 24" Built-In Dishwasher KDFE104 ( this time .. I read the review on KitchenAid)

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Satkinso
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Dishwasher is very quiet. I only know it is running when it drains and it is still not loud. I kind of wanted the third rack however, the reviews stated issues with the bottom rack on the 2 models I looked at.. this has plenty of room for what I need as I don't normally put pots and pans in the dishwasher. Has a "cute" little sound when starting and ending cycles. (Just a bonus for us gals). All in all, great dishwasher for the price. Phot looks like dishwasher is lighter than the refrigerator but it is just the lighting. All of the black stainless matches great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    interesting

    Posted
    Cookingguy
    • Verified PurchaserVerified Purchase

    Cleans well. Holds more dishes then other I have owned. The rack is better organized. HARD to install ! Very tight fit as a replacement for a Standard "STANDARD" built in. I watched the install video from LG., very different then real life. Guess the producers used an all LG built kitchen with a scaled up instillation hole. Quiet , save for turbo mode. I live next to a navy jet base . In turbo mode it will drown out a super hornet. Looks great in the kitchen. The buttons on the front are better then buttons on the top. Lastly there are too many worthless "useless" features. P.S. Be sure to read the install directions a few times ,or just drop the extra money to have the delivery guys install it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Dishwasher

    Posted
    Martin

    Purchased on 10/22/16 and at the time there weren't any reviews on Best Buy. Reviewed comments on competitor site and found very favorable reviews on this model. Best Buy had the better price and matched lowest price of online competitor. Went to store and the store only had older model but the salesman was very professional and there were no problems with getting this newer model. Delivered in 3 days and Best Buy just reduced the price again to match their current sale price. Dishwasher has been excellent and looks great!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy

    Posted
    natedogg8712
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Terrible experience. I must have bought a defective unit, but lg was no help. I bought along with an LG fridge and stove ( which are both great) the dishwasher never worked properly. I called lg and the sent 3 separate people to fix it and each time the said it was fixed but it never ran. This took about a month. After, I called best buy and they were happy to exchange, and I went with a Bosch. I really liked the design, and if it worked properly I would have kept. Google this model and there is numerous problems with error codes. I would avoid for something else

    No, I would not recommend this to a friend