Customer Ratings & Reviews
- Model:
- LDFC2423W
- SKU:
- 6531028
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 24" Front Control Built-In Stainless Steel Tub Dishwasher's cleaning performance and its low noise level. Many appreciate its ease of use and find its appearance appealing. However, some customers have expressed concerns about the control panel, rack design, and cycle time.
This summary was generated by AI based on customer reviews.
Pass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I read the reviews on this i thought it would be a good dishwasher. Alot of people wrote that it was quiet. It was much louder than expected. We couldnt get it to dry all the dishes. We had to make sure we had a towel ready to dry before putting the clean dishes away. We also learned to inspect each dish to make sure it was clean iften times finding a couple that needed to be ran through again. After a few weeks of owning it the control panel went out and we ended up exchanging it for a different model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're deeply concerned that our resolution to your issue did not meet your expectations and that we weren’t able to demonstrate how much you mean to us. As much as we hate to see you go, we understand that a LG Dishwasher that doesn't dry or clean the dishes well must’ve caused a lot of inconvenience on your end. We apologize again for all the trouble caused and wish you all the best. Please reach out to us if you have any questions or concerns. ~Tanisha
Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rinse aid compartment leaks on filling. I tried LG support with no luck.
No, I would not recommend this to a friendI got a lemon.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give it 0 stars but it won't let me. Dishwasher failed on the test run. Install crew was long gone. Service crew came to repair three days later but were unable to fix. I am waiting on a new one to be delivered. The wait is expected to be minimum 10 days. If that one works well, I will give a good review. Not happy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Ken, we understand your installation experience fails to meet our quality standards. It'd be our pleasure to help! Should you have any questions before the delivery of your next dishwasher, please contact us on one of our social media platforms, Facebook or Twitter. Don't hesitate to send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport for further support. It would be a pleasure to help reach a resolution you're satisfied with. ^Chris
Prefer another dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wheels come off from the track all the time. We should have gotten a dishwasher with the silverware container on the door.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFC2423W) model. We appreciate your feedback and understand your concern about the wheels come off track, affecting the usability of your dishwasher. To help address the issue, we recommend checking to ensure that the racks are properly aligned when sliding them in and out. Sometimes, minor adjustments can prevent them from coming off the track.
Regarding the silverware container, many users find that the door-mounted option can save space and improve organization. If you’re considering options in the future, please keep that in mind.
If you need further assistance or have any specific questions, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further. We appreciate your patience and hope to enhance your experience. ^Juvy
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed 06/03/2024, not draining. Waiting for Geek squad to come 06/10/2024
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand the inconvenience caused by your LG dishwasher model LDFC2423W not draining properly. Your feedback is important, and we'd like to assist you further. While waiting for the Geek Squad appointment, please check to ensure the drain hose is not kinked and the dishwasher filter is clean. Additionally, make sure the garbage disposal cap is removed if your dishwasher is connected to one.
Not Draining - Dishwasher - https://www.lg.com/us/support/help-library/not-draining-dishwasher--20152607989995
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
dish washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer is great . best buy is not a company i would care to deal with in the future.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Steve, we regret to hear your sentiment for our authorized third party retailer, Best Buy. Should you need to voice your concern or if there's anything we can do to help, don't hesitate to reach out to our team on Facebook or Twitter. Our handle for these platforms is @LGUSSupport. You're more than welcome to send us a DM on Twitter or a PM on Facebook. ^Chris
A very good dishwasher.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it. It's clean and simple appearance, stainless steel interior, interior volume, front controls. I installed it myself and was favorably impressed by the way the appliance was set up to make installation simpler. I'm very happy.
I would recommend this to a friendCascade Platinum pods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using these pods for years. Had to buy a new dishwasher last month, an LG. First time I used it I got a “bE” error code. Troubleshooting indicated possible foaming issue. Knowing I was using a recommended dishwasher detergent, had a level machine, and there were no suds visible in the tub, I called for warranty service. Got a text suggesting I put the pod in the tub itself. It seems LG is getting increased calls with this error code problem. My opinion is the pods are slightly too large for the container and get stuck triggering the code. Hope this helps someone else experiencing the same problem.
I would recommend this to a friend- Pros mentioned:Noise level, Price
LG - 24 Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price , very quiet . Came on time .
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dishwasher very much. It’s not as quite as quiet as I expected but you get used to it quickly, maybe it’s just my house! Dishes are clean and dry when done.
I would recommend this to a friend Energy efficiency
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the dishwasher, I’m used to using it as it is different from previous one. I’m hopeful that it is cost efficient and that it will save me money in electricity! It’s energy efficient!
I would recommend this to a friendDid not meet expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher will clean your dishes as long as you spotlessly rinse them first and use the longest wash cycle. I wish I had just repaired my old machine.
No, I would not recommend this to a friend