Customer Ratings & Reviews
- Model:
- LDFC2423W
- SKU:
- 6531028
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 24" Front Control Built-In Stainless Steel Tub Dishwasher's cleaning performance and its quiet operation. Users appreciate its ease of use, capacity, and the quality of the stainless steel tub. Criticisms include concerns about the rack design, control panel issues, long cycle times, and overly sensitive buttons.
This summary was generated by AI based on customer reviews.
Quiet and Effective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job washing the dishes and it’s nice and quiet. Delivery was right on time.
I would recommend this to a friendDishwasher Fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea if this dishwasher is good or not. Paid Best Buy to deliver and install it on September 15th. Ran my first cycle on September 16th and noticed a puddle of water under the dishwasher after about 15 minutes. Called right away and notified them of the issue. Best Buy sent a nice person to come and look at it on September 28th. They agreed it's a seal failure on the door and said they would replace either the seal or the door. October 6th today and no one can update me on a repair status, but they did tell me to call to request a replacement. That process took over 35 minutes and 4 different transfers. They said the soonest they could send someone to look at this again to "make sure it needs replacement" is October 12th. So all in all, about a month of something I paid for without being able to use it. Obviously I am not very happy with my purchase as I cannot run it. I will update as things progress.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. We apologize for the inconvenience and frustration you've experienced with your LG dishwasher, and we appreciate you sharing your feedback with us. This is certainly not the experience we want for our customers. If you haven't already, please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. We'd like to gather more details to better understand your specific situation and work towards a resolution. ^Jayne
perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment and the installation were adequate and everything works perfectly.
I would recommend this to a friendWonderful dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, cleans dishes without even rinsing them.
I would recommend this to a friendLG DW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great, not loud, delivery was perfect.
I would recommend this to a friendHelpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very quiet dishwasher, it gets the dishes clean.
I would recommend this to a friendNO HEATED DRY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does NOT have heated dry. it blows a fan for like and hour and tries to dry that way. we always have to OPEN THE DOOR and let it air dry after the 'blowing' cycle is complete. we REGRET buying it. NEVER buy a dishwasher that does not have HEATED DRYING. samsung has models that just POP THE DOOR OPEN after cycle to air dry. with this lg...you have to MANUALLY open the door for it to dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about having purchased the LG Dishwasher (LDFC2423B) model and find that it doesn’t meet your expectations, especially regarding the drying function. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. While this unit doesn’t have a traditional heated drying cycle, the fan drying is designed to reduce moisture and help with drying without the need for additional heat. Here are a couple of things that could help: Enable "Steam" or "Extra Dry" Options. Some LG dishwashers, including the LDFC2423B, offer an Extra Dry option or a Steam Drying feature that may improve the drying process. Be sure to select the right drying option for better results. For better drying results, try using the High Temperature wash cycle with the Extra Dry option (if available). This may help ensure that your dishes dry more effectively. Opening the door slightly at the end of the cycle can help moisture escape and improve drying. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you'd like to explore other troubleshooting options or discuss possible solutions further, feel free to send us a private message on social media @LGUSSupport. We want to ensure you have a positive experience with your appliance. ^Juvy
Don’t buy this dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this dishwasher unless you buy a 5 year warranty. We bought the LG one year and a half ago. It says 10 year warranty right on the front panel. Turns out this warranty is only for the motor. The water pump went out will cost $500 to repair. The whole dishwasher was $650 new. I would hope a dishwasher would last longer than a year and half. You also need to clean the filter quite frequently for it the clean properly
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ken. Thank you for sharing your experience with the LG Dishwasher (LDFC2423V) model. We understand your concern about facing such significant repair costs shortly after purchase. We strive to provide reliable, high-quality products exceeding our customer's needs. To help with the cleaning efficiency, regularly checking and cleaning the filter can make a significant difference in the dishwasher's performance.
If you're experiencing ongoing issues, please send us a private message on social media @LGUSSupport. We're here to assist you and discuss potential solutions. Thank you for your understanding, and we look forward to helping you. ^Juvy
Lg dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not believe this thing has 4 stars rating. I had a dishwasher from the 1900s before this that operated better. No matter what setting you use the dishes come out absolutely soaking wet. I usually am not the type to go out and write a review but felt this one was completely necessary to help others avoid this scam.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Dishwasher (LDFC2423V) model. We understand the disappointment and inconvenience caused by the unit's drying performance. Please know we strive to provide high-quality and efficient appliances that make daily tasks easier. Unfortunately, we have fallen short of your case. Please visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Unacceptably loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised as 52db. The iphone app says 70-80 at four feet from the unit. Upgraded to get stainless look and reviews are really positive-but i would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are truly sorry to hear about your experience with the noise level of the LG product. We understand the importance of accurate product information and the disappointment that comes with not meeting those expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Ehh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in three weeks, got it serviced. Two weeks later broke down again and got it replaced with a new one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly sorry to hear about the challenges you have faced with the LG Dishwasher (LDFC2423V) model. Your experience is not reflective of the quality and reliability we strive to deliver. We sincerely apologize for the inconvenience and frustration this has caused. If you require further assistance on your new dishwasher, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to help and ensure your satisfaction with our products. ^Juvy
bad delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You change your delivery date the same day that this dishwasher was supposed to be delivered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the change in your delivery date for the dishwasher. We understand how frustrating and disappointing this must be for you. kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on BestBuy. ^Cris
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a problem instructions aren’t good dishwasher won’t dry think I need to return it!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG Dishwasher (LDFC2423V) model. We understand that having unclear instructions and a dishwasher that doesn't dry properly can be frustrating. We strive to provide clear and comprehensive instructions to ensure a seamless user experience, and we regret to hear if this was not the case in your situation. This is not the level of quality we want our customer to experience. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy