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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 39 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.7 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the 24" Front Control Smart Built-In Tub Dishwasher's cleaning performance, noting that it does a pretty well job. Many customers appreciate the low noise level of this dishwasher, mentioning it operates quieter than their previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good quiet dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher works really well, and it's also super quiet. It was one of the few models that fit in my small space, so I'm glad it was as good a product as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good value, delivers as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I had an issue with the initial installation but once a second install team came out to fix the issues, the appliance has been working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dish washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dish washer! It looks greats and blends well with my other stainless appliances. Particularly appreciate the adjustable shelves. It is not as quiet as I thought but I never stay in the kitchen when I start it anyway. It is very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher ever!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher ever!!! This is the only one to buy!! I tried the Bosch 800 line because the less expensive ones were really cheaply made. It had a really bad smell that didn't go away, The dishes were absolutely soaking wet at the end of the cycle and the inside of the machine stayed wet. Next I tried the GE. It was an expensive ($799.00) piece of junk. Very loud. The dishes were not clean and wet at the end of the cycle , even with tons of Jetdry. The top rack just completely fell apart. I couldn't fix it and the whole machine was made of of paper thin material. very flimsy! I was lucky to score the LG. It took 8 months but it was worth it. I bought it in March but they couldn't hook it up until June! The LG is a dream. Its very quiet, 48db, the dishes are clean and everything is dry. The door pops open at the end of the cycle to air out the machine. The controls on the front are recessed and easy to use. It's sturdy and compatible with iPhone to run the machine from afar. Love this LG dishwasher!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor delivery/in-store pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive item within 6 weeks! Best Buy should not tell customers that they can get the order in a couple of days- then turn it into over 6 weeks! Item is still at the warehouse!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Cheryl. Thank you for sharing your experience regarding the LG Dishwasher (ADFD5448AT) model. We understand your concern about waiting over six weeks for an item you were initially told would arrive within days. We really want to make sure you have a great experience with us.

      While the delivery times are handled by the retailer, we don’t want you to feel left out of the loop. It might be a good idea to give Best Buy customer service a call at 888-237-8289 for an update on your delivery status, especially if it’s still showing as being at the warehouse. In the meantime, we’re here to help and can definitely flag this on our end to see what we can do to speed things along.

      Feel free to send us a private message on social media @LGUSSupport with your order details, and we’ll work together with you and the retailer to sort this out. We’re here for you and want to make sure you get your appliance as soon as possible. ^Juvy LG

  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but lower shelf falls off rails. Someone coming this week to fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    **

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I couldn’t fit a larger one in my kitchen. It works though.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Best Dishwasher ADA approved I've owned so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dishwasher Delivery & Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel from OTD service was perfect in every way. Professional, knowledgeable, courteous! Communication was excellent, arrived on time and finished up within 30 minutes. Left the area clean. What more could I ask for? Gabriel and OTD to perform all of our deliveries and installations!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Rory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud! Cleans well and thankfully it has delayed wash but it is the loudest dishwasher I ever had. It also came with insulation only on top and one side.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was excellent and professional. They was on time and i will recommend them to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and installation services. Very happy with choice and decision to purchase from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy poor customer service, do not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy from best buy... delivery never came on agreed delivery date - no call or email indicating a cancellation. Sat on the phone forever with a foreign customer service rep who indicated it was backordered even though other retailers clearly have it in stock and best buys own website indicates delivery well inside the window they indicate the backorder to be fulfilled. Poor customer service.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steven. Thank you for taking the time to share your experience with LG Dishwasher (ADFD5448AT) model. We're sorry to hear that you had a poor customer service experience and that your delivery did not arrive as expected. We understand how frustrating it can be when expectations are unmet, especially regarding timely delivery. Please be assured that this is not the experience we want you to have with our service. If you have any further concerns or if there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my dishwasher However, the installation is not complete….weather strip is missing on one side

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^James. LG

  • Rated 1 out of 5 stars

    Poor ordering nothing in stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go somewhere else. Nothing in stock. My delivery has been delayed by 6 weeks now.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your feedback as your satisfaction matters to us. It'll be our pleasure to assist you with your LG Dishawasher. We first need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, Please include information, or call our Customer Service at (800) 243-0000. Thank you.^Tanisha LG

  • Rated 1 out of 5 stars

    Unsure how the product works because the delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure how the product works because the delivery guy was pathetic

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, HappyCamper. Thanks for reaching out. Hopefully you were able to get your dishwasher to work. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Rated 3 out of 5 stars

    Surprisingly noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drying is incomplete. Alot of moisture on the wall of the tub. Washing is thorough. More noise than I expected because I chose this model because it claimed 47 db. Much noisier than that. Also the toe kick doesn't attach to anything I guess there's a part missing. So we will have Jerry rig something. Also the print on the controls is so tiny I have to put on my glasses to run it. I am used to a Kitchen aid so this is not that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bonnie’s dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. The space is amazing and I get fit so much more than my other dishwasher.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG junk dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work. It broke down within the first week of use.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG Dishwasher (ADFD5448AT) model, break down within the first week of use, especially after looking forward to its performance. We really aim to provide high-quality products that meet our customers' needs and expectations.

      We want to help you out with this. From what you’ve described, it might be related to the power supply, a connection issue, or maybe a component that’s not working quite right. As a first step, it might be helpful to check if the dishwasher’s circuit breaker is on, make sure it’s properly connected to the power source, and see if the door is closing securely. If you need more assistance, feel free to check out this link: https://www.youtube.com/watch?v=3oZxKpoStHg.

      Also, don’t hesitate to send us a private message on social media @LGUSSupport. We're here to help you resolve this as quickly as we can. We’re dedicated to ensuring your dishwasher works just like it should. Looking forward to getting this sorted out for you. ^Juvy LG

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