Customer Ratings & Reviews
- Model:
- LDP6809SS
- |
- SKU:
- 6333073
Customer reviews
Rating 4.3 out of 5 stars with 328 reviews
(328 customer reviews)Rating by feature
- Cleaning Quality3.5
Rating 3.5 out of 5 stars
- Dry Quality3.0
Rating 3.0 out of 5 stars
- Cycle Options3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers are impressed with the dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and the spacious capacity, while some experienced issues with the product's longevity and cycle times. The sleek design and fingerprint-resistant stainless steel finish also received positive feedback. However, a few users reported problems with the motor and control panel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Choose another brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had ours just about 2yrs now and have had nothing but issues with LG appliances. I would highly recommend looking at a different brand. This isn't the first LG appliance I have had issues with. Currently the latch seems to have gone bad on this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Purchased 3yrs ago. Several weeks ago it was noticeably louder then it should be. Last night it started smoking. Husband shut it down and turned off the breaker. Don't buy. Not worth it.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Cracked electronic plate within 6 months of purcha
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would advise not to buy, having trouble with 3 of 4 appliances in the suite. 5 visits from outsourced repair and still not fixed. Dishwashers tip plate cracked which leaked water into computer. It is 6 months old.
This review is from LG - 24" Top Control Built-In Dishwasher with TrueSteam and Third Rack - Black Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Control panel
Rated 1 out of 5 stars
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel cracked, racks are falling apart, don’t buy. Warranty also runs out just in time for it to fall apart.
This review is from LG - 24" Top Control Built-In Dishwasher with TrueSteam and Third Rack - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for the issues you've faced with your dishwasher. This is not the quality or experience we want for our customers. Please send us a private message via Facebook or Twitter with a handle @LGUSSupport, along with your contact details and the dishwasher's model number. Our team will investigate the control panel and rack concerns and work towards finding a solution. Your satisfaction is crucial, and we'll do our best to address these issues promptly. Thank you for your feedback, and we're committed to improving your experience. —Kai
Rated 1 out of 5 stars
Circulation Motor goes bad after 2 years or less
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay for the first year. All food must be scraped off plates etc before placing in DW (unlike commercials advertise, regardless of which detergent is used). Circulation motor is extremely loud after 2 years of use!
No, I would not recommend this to a friendRated 1 out of 5 stars
LG is usually good... BEWARE OF THIS UNIT!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with LG on this one! Dishes are soaking wet with or without JetDry! Half the time the cleaner tablet isn't even fully dissolved by the end of cycle. This is the worst dishwasher by far we have ever owned!
This review is from LG - 24" Top Control Built-In Dishwasher with TrueSteam and Third Rack - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 1 out of 5 stars
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for two years, now very noisy. Likely not covered under warranty according to LG. Need to call a technician.
This review is from LG - 24" Top Control Built-In Dishwasher with TrueSteam and Third Rack - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Dishwasher. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist .~Tanisha
Rated 1 out of 5 stars
Control panel cracked on power button.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel cracked within 2 years of use. Find another product. It’s cheap plastic
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly-noted. Thank you for taking the time to provide your out of warranty feedback. We will share this with our research and development teams for future consideration. ^Jennifer






























