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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 773 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the quiet operation, excellent cleaning performance, and the convenient third rack of this dishwasher. Many appreciate the ease of installation and the spacious capacity. While some find the cycle times longer than expected, the overall quality and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 773 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY - PLEASE READ

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Google “AE Error Code” and you’ll understand why you should NEVER purchase an LG dishwasher. They have a featute intended to protect your fllor from getting flooded that uses a float sensor thats triggered by a leak, but it gets triggered no matter what, and your dishwasher wont run. You have to call a technician out. Our technician has been out a total of FIVE TIMES. Last time he said it was a plumbing problem. Idiot. So we called a plumber out who said there was zero wrong with our plumbing. Thet cost $125. And now we’ve had to schedule through Sears for repairs bc the LG technicians are incompetent. Go ahead and trust the reviews of people who cant wait to say how good something is. Or you can listen to me and save yourself a whole lot of aggravation. DO NOT BUY AN LG DISHWASHER. DO NOT BUY AN LG DISHWASHER. DO NOT BUY AN LG DISHWASHER. DO NOT BUY AN LG DISHWASHER.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Charles. Thank you for sharing your experience and providing feedback regarding the LG Dishwasher (LDTS5552S) model. We're sorry to hear about the repeated issues with the AE Error Code. We aim to provide high-quality products, exceptional customer service and ensure a smooth and seamless experience. Please be assured that we are actively investigating the issue with the dishwasher to ensure that such incidents are minimized in the future. If there's anything more we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 4 out of 5 stars

    Great DW, could dry a little better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, easy install. Drying function is 4 of 5, other options are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works awesome. Love the fact that it has 3 racks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mahalo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service with aseffective installation crew!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, LawrenceA! Thank you so much for the generous feedback! It means the world to us that you are happy with your LG Top Control Dishwasher. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything, and enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher!! Very effective! Will highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done a little noisy but the installation company was fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok It’s still in the box. Seems Best Buy had a kerfuffle and they’ll remedy it by tomorrow 10/01

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed with This Dishwasher Purcha

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Disappointed with This Dishwasher Purchase. LG Dishwasher model LDT S5552S I bought it on 11/02/2022 I am writing this review with deep regret and disappointment regarding my recent dishwasher purchase. This particular model has failed to meet even the most basic expectations, leaving me with no choice but to express my frustration. Firstly, the performance of this dishwasher has been abysmal. Instead of leaving my dishes clean and spotless, it consistently leaves marks and food residue on them. This means that after each washing cycle, I am forced to spend extra time hand-washing the cutlery and dishes that have supposedly been cleaned. It is incredibly frustrating to spend money on a dishwasher only to have to do the job all over again. Moreover, this issue is not an isolated incident but rather a persistent problem. Every single time I use this dishwasher, I encounter the same disappointing results. The lack of consistency in its cleaning capabilities is beyond frustrating, and it has made me question the reliability of this product. Adding to my list of grievances, after a mere 7 months of use, the dishwasher's pump began running non-stop. This malfunction has forced me to seek the assistance of a repair technician, further exacerbating the cost and inconvenience associated with this purchase. In stark contrast, my previous dishwasher, a Bosch model, outperformed this one in every aspect, highlighting the mistake I made by opting for a lesser-known brand. In retrospect, I should have invested the extra money to buy a dishwasher from a more reputable and reliable manufacturer. To provide visual evidence of the subpar performance of this dishwasher, I have attached pictures showcasing the knives that came out of the dishwasher in their unacceptable state. It is disheartening to witness the decline in quality and the lack of attention to detail in the cleaning process. In conclusion, I cannot emphasize enough how disappointed I am with this dishwasher. Its inability to clean dishes properly, the recurring issues I have encountered, and the subsequent need for repairs have made this purchase a regrettable one. I strongly advise potential buyers to avoid this particular model and consider investing in a more reliable and well-established brand.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash and 46dba - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with any of your concerns. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 3 out of 5 stars

    Lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed. The coffee cups did not come clean i have exchanged it for the pro just because the way it washes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stays wet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes dishes great and dries them on the extra dry cycle but the inside of the dishwasher stays wet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this LG dishwasher to go with our other LG appliances. I spent a little extra on the model as it was. Supposed to tip of the line. It was only installed for 1 week before it started to show rust spots inside. Please see pictures. Best Buy is giving me the option to return it but that isn’t the point. There is no reason this should happen to a week old dishwasher. We now have to return to the store and purchase another one. Beyond disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Item damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is poorly packaged. We had bestbuy deliver the item and when it arrived, it has a massive dent on it and the handle is broken. My husband said the packaging of the item is to blame since it was poorly manufactured. For an expensive dishwasher, we expected better quality and now we have to wait another 1-2 weeks for a replacement yet again during a ridiculous time frame of 9AM-7PM delivery for both the pick up of the defective item and delivery of the new item.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bridge. Thank you for taking the time to share your feedback with LG Dishwasher (LDTS5552S) model. We're sorry to hear about the condition in which your dishwasher arrived. We aim to deliver top-quality products in perfect shape, but sometimes things go wrong during shipping. We take full responsibility and will make sure your replacement arrives in good condition. We'll also do our best to streamline the delivery process for you to minimize any further disruption to your schedule. If you need any help, please reach out to us on social media at @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Unhappy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get the dishwasher to work. Not installed properly. Have to wait 6 days for a service call. My dishwasher is loaded with dishes. I have to take them all out and wash them by hand. Very unhappy. Waited 1 month from purchase date for the dishwasher.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Super Quiet and Cleans Everything Perfectly!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG dishwasher is fantastic! It’s super quiet, so you barely notice it’s running, and the QuadWash gets all the dishes sparkling clean, even the really dirty ones. The 3rd rack is a great addition for utensils or small items, giving more space in the main area. I love the sleek black stainless steel design—it looks great in the kitchen. Plus, it’s smart, so I can control it from my phone, which is really convenient. Overall, it’s easy to use, super efficient, and does an amazing job. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Best Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 24" Top Control Smart Built-In Dishwasher with 3rd Rack, QuadWash, and 46dba in Stainless Steel, and I couldn't be more delighted with this appliance. From its sleek, modern design to its outstanding performance, this dishwasher has truly exceeded my expectations. First and foremost, the cleaning capabilities of this dishwasher are exceptional. The QuadWash feature ensures that every dish, glass, and utensil comes out sparkling clean. Even the toughest, dried-on food stains are effortlessly removed. The 3rd rack is a game-changer, providing extra space for silverware and smaller items, allowing for better organization inside the dishwasher. The Smart features of this dishwasher are a huge plus. I can control and monitor the dishwasher from my smartphone, which adds a whole new level of convenience to my daily routine. It even sends alerts when the cycle is complete, so I don't have to constantly check on it. One of the standout features is how quiet this dishwasher operates. At only 46dba, it's virtually silent, making it perfect for open-concept living spaces. I can run it at any time of day without worrying about disturbing anyone. The stainless steel tub not only looks great but is also durable and easy to clean. The interior lighting is a nice touch, making it easy to load and unload dishes even in low light conditions. In conclusion, the LG 24" Top Control Smart Built-In Dishwasher is a top-notch appliance that combines cutting-edge technology, efficient cleaning, and a sleek design. It has simplified my kitchen chores and elevated the overall efficiency of my home. I highly recommend this dishwasher to anyone in need of an upgrade in their kitchen. It's worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is super quiet… sometimes I’m not even sure it’s running. It holds a lot of dishes and pans so we don’t have to run it as often as we did our old one. We didn’t even know we needed the 3rd rack but it has come in quite handy. It also really gets the dishes sparkly clean too which is a nice feature in a dishwasher. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Everything works perfectly. I installed in an hour. (Im an electrician). Quiet, cleans everything and easy to use. I recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Love, love, love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never thought I would ever own a dishwasher that actually worked! Not only does it have the third rock feature, but having the Jets on the door as well ensures the soap distributes and cleans everything thoroughly. There’s no grease no leftover film no food and it dries extremely well with a standard feature. It’s so quiet, the only time you were here is when the water is draining. I’ve been using the auto cycle, with a full load takes about four hours. I love this!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Super quiet, love the third rack!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this dishwasher for its quiet operation and efficient cleaning. The QuadWash feature ensures my dishes come out spotless, and the third rack adds flexibility when loading different sizes of dishes. The smart connectivity is a big plus, letting me control the dishwasher from an app, which is super convenient. I'm also impressed with how well it dries the dishes, leaving them ready to put away. Overall, it's been a reliable and convenient addition to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    LG Dishwasher Cleans Quietly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher cleans very well and love the third rack. It's very quiet. The app feature is almost not that useful, but it does notify you when the dishwasher completes its cycle or when it is time to run a maintenance clean cycle. The second rack adjustable height feature is awesome, something I have not had previously, and allows those pans that are larger to fit in the first rack and have clearance. This review was only written approximately 30 days after installation. If something changes I will follow up with an update.

    I would recommend this to a friend
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