Customer Ratings & Reviews
- Model:
- LDPH7972D
- SKU:
- 6511789
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's quiet operation and superior cleaning performance, frequently praising its spacious interior and ease of use. However, some users have noted concerns regarding the rack design and excessively long cycle times. A few also reported issues with the door and installation process.
This summary was generated by AI based on customer reviews.
PERFECTION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was installed incredibly quick, looks fantastic & runs so well. all the different washing features, as well as all the fun music options you can choose on cycle end are fun!
I would recommend this to a friendLG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to download features and custom cycles through the LG App.
I would recommend this to a friend- Cons mentioned:Door, Rack
Middle rack issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one we received, the middle rack bearings fell out after 3 days. Best Buy replaced it and a week later the door would t close right because the middle rack gets stuck and won’t go in all the way, causing condensation leaking at the top. Best Buy is going to replace it again but with a different model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you sharing your experience with the LG Dishwasher (LDPH7972S) model. Our dishwashers are designed for durability, and we understand your concern about having been to experience issues with the middle rack and door closure. We strive to provide high-quality products and ensure a smooth experience. If this happens in the future, adjusting the rack height or ensuring it is properly aligned can help prevent it from getting stuck. For guidance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607. We’re glad to hear Best Buy is working with you on a replacement, and if you need any further assistance, please reach out to us on social media @LGUSSupport. We’re here to help. ^Juvy
- Pros mentioned:Cleaning performance
Blows the Bosch out of the water!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a Bosch that was repaired so many times it qualified for a lemon law refund. We couldn't be happier with this machine. More flexible options in the interior and does a great job on the dishes
I would recommend this to a friend - Pros mentioned:Cleaning performance
LG Smart Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful dish washer with all the bells and whistles. Does a great job on drying which is always a big issue with dishwashers. Dishes and glasses all dry spotless. Best Buy was great and did a great job on delivery.
I would recommend this to a friend Wise purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After research, this was a very wise purchase and I am very satisfied.
I would recommend this to a friendNew dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is working great. Was installed without any issues.
I would recommend this to a friendBest Cleaning & Uber Quiet Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this dishwasher! I have a large family and holidays create lots of dirty dishes. This dishwasher’s adjustable racks with fold-down tines allow many different configurations to maximize space for everything. The in-door steam feature provides an additional boost for cleaning dried on food along with sanitizing if needed. After almost a month of use, all dishes come out sparkling clean every time! Plus, all cycles are super quiet. Best dishwasher I’ve ever had. I would highly recommend this appliance if you cook every day for lots of people.
I would recommend this to a friend- Cons mentioned:Cycle time
Not a family dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice dishwasher and has a led light to make the dishes appear nicely cleaned. That is about it for the pros. The issue is that this is designed for those who use a 10-piece dining set. It is not for the families ... those that use 6 water bottles or who use a lot of bowls and cups in a week or use glass food storage or bakers who need more space. The problem is that the pings are not meant for water bottles or they are poorly chosen based on the space. I thought i would like the top tray, but i have to use the silverware tote anyways because the top tray does not allow for stirring spoons, ladles, spatulas, etc. I also need it for the water bottle straws. So, the top tray has little purpose. I thought buying a new dishwasher also meant savings, but this runs longer than my previous 2002 dishwasher. I also have to run it more often because it does not hold as much. The auto setting is 2 hrs 34 minutes. The normal is 2:25. Why bother having basically the same settings if the auto is not going to save you significantly more time and water. Lastly, I'm not sure if this is a me issue only, but the bottom tray does not stay out when loading. It rolls back in. The installers did a good job, but I had to adjust the bottom, and that did not help. It is my wifes biggest issue with the dishwasher.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your detailed feedback with us. We understand your situation with the LG LDPH7972S dishwasher, and we genuinely appreciate your input.
We see that the dishwasher’s design is not meeting your specific needs, especially with regards to its capacity and the functionality of the top tray. We understand that for a family who uses larger items like water bottles, straws, and utensils like stirring spoons and spatulas, this model may not offer the ideal layout. While the 3rd rack is designed to maximize space for smaller items, we understand that it may not work well for your needs, and we’re here to help.
As for the issue with the bottom tray not staying out, it’s possible that the rails or the tray need adjustment. Here’s a troubleshooting step to try:
Check if the rails are clear of any debris or obstructions that might be causing the tray to slide back in. If everything seems clear, try adjusting the tray to make sure it’s fully aligned with the track.
Regarding the cycle times, the Auto setting is designed to adjust depending on the load size, but if the cycle times are still longer than expected, we recommend checking for any settings that might help reduce cycle time, such as using the Quick Cycle if your load is lighter.
https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-42dba-stainless-steel/6511787.p?skuId=6511787
We understand your concerns and want to help make this experience more enjoyable for you. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further with troubleshooting or discuss potential solutions.
—Renzo
- Cons mentioned:Rack
unstable second rack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second rack roll is very weak and unstable. sometimes it got stuck and I can't even close the door
No, I would not recommend this to a friend Very nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know why I waited so long before I got a new dish washer. This does amazing
I would recommend this to a friend- Pros mentioned:Noise level
It works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs as it should. Decent value for the price. Quiet enough as it runs.
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is the quietest dishwasher I’ve ever had. You have to put your ear up to it to make sure it’s running. I would buy this 10 more times if I needed to.
I would recommend this to a friend Better than the old kitchen aid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far fantastic , better than my kitchen aid I had previously
I would recommend this to a friend- Pros mentioned:Noise level
LG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are very happy with our new dishwasher. We love that it has a 3rd rack on top. And it is pretty quiet when it runs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
So good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A huge upgrade from what we had. What a difference !
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishes are Done, Man
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job cleans and dries great and I love that the racjs are adjustable
I would recommend this to a friend - Pros mentioned:Cleaning performance
Solid Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only install issue I had was the sound dampening on the bottom. Not much to compare with for my experience but seems to clean and dry well. Lights are more useful than I thought.
I would recommend this to a friend Verify the dishwasher install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dishwasher has been great once I was able to get it working. It is important that you or the installers thoroughly test the equipment prior to them leaving. I hired and paid for the installation. I had to completely reinstall the dishwasher due to an easy pinched intake hose that was causing an error code. Overall, the dishwasher has been great. Considering I was using a dishwasher from the 1980s named a “Potscrubber 980”. This is a gigantic leap forward.
I would recommend this to a friend- Pros mentioned:Ease of use
dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a very nice dishwasher it easy to work it fit nicely in the kitchen
I would recommend this to a friend