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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.3 out of 5 stars with 420 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the dishwasher's quiet operation and superior cleaning performance, frequently praising its spacious interior and ease of use. However, some users have noted concerns regarding the rack design and excessively long cycle times. A few also reported issues with the door and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 420 reviews
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is a great purchase. Many different cycles to choose from. I like the option of having the app on my phone to see when dishes are done and dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet. The delayed start is great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking. Well made. Cleans very well. We like LG.

    I would recommend this to a friend
  • Cons mentioned:
    Rack

    Rated 1 out of 5 stars

    Horrible dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this dishwasher and 2 weeks later the 2nd rack broke. Best Buy replaced it. 3 weeks later the same rack broke. We asked them if this is a common issue. Best Buy said no. We called LG about it and they said yes it’s a common issue. LG came out with a better version. Hopefully the issue is fixed. Do not buy this version.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, MarciS. Thank you for sharing your experience with us. We understand your inquiry regarding your LG LDPH7972S dishwasher’s second rack breaking repeatedly. To help ensure the rack is installed correctly, please check that the rack wheels are fully seated on the track and that heavy items are evenly distributed to prevent excess stress on one side.
      https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-42dba-printproof-stainless-steel/6511787.p?skuId=6511787
      Since you’ve already received a revised version of the rack and are still experiencing issues, please send us a private message on social media @LGUSSupport so our team can further look into this and explore additional solutions or service options. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is just what we were looking for very quite

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Better than Bosch!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! Super quiet and does a great job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shop Somewhere Else!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dealing with Bestbuy on this purchase has been a NIGHTMARE. product arrived missing parts. it took 4 days of trying to make the help desk folks understand what was wrong. I spoke to 5 different people before I got someone who could understand me and that I could understand them! If you are answering calls in the US, you should be able to speak fluent English and be understandable to the target audience. Now I'm getting calls that my delivery of a replacement unit has to be rescheduled and every time I call, the automated system says my phone number isn't valid and hangs up on me. BESTBUY customer service is HORRIBLE. I will NEVER buy from BESTBUY again. I'll take my business to Lowes or HomeDepot.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nuke. Thank you for sharing your experience with us. We understand your concern regarding the missing parts and delivery issues with your LG Dishwasher (LDPH7972D) model. We're all about providing reliable, high-quality products and making sure your experience with our authorized retailers is as smooth as possible. If your unit showed up incomplete, it might be a good idea to check the packing list in the owner's manual to see which accessories should be there. For any missing bits like the drain hose, inlet valve, or rack clips, you can easily order replacements through LG Parts or get in touch with authorized service providers. And if installation got held up because of those missing parts, just double-check the water inlet valve and drain hose connections once everything's set up to make sure it works like a charm. For further assistance, please send us an email at [email protected], and our team will be more than happy to explore possible solutions. ^Juvy LG

  • Rated 5 out of 5 stars

    Three Level LG Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG dishwasher is just what I was looking for! It has an adjustable third upper rack for small bowls, spatulas and large utensils. The dishwasher has an option for a one hour wash cycle which does a great cleaning job. The dishes are not all the way dry, however. It has a steam feature to help with the cleaning. The drawers open very smoothly. I definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dishwasher. Love that it’s quiet and conveys with the rest of my appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for our new kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy no sound. Was confused what to buy but now so happy with this purchase. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sooo Quiet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under one hour dish washing and super quiet. What more coupd you ask for!?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Dishwasher is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed expectations. This washer gets the job done!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the unit is working well. Had a couple of issues with non-essential parts broken, which were replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another fine LG product performs as described LG should understand android is not the only operating system out there. They should get on board With Apple operating system as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it 5 stars but second rack is adjustable but in order for middle sprayer to work in needs to attach to the back hole opening for sprayer to work. So bigger items can not be loaded on 2nd shelve to work properly. Dishes comes out clean and dry. Nice quick wash feature.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new dishwasher. Quiet and cleans the dishes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best so quite cleans amazing drys perfectly love the lighting inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was amazingly professional, helpful & friendly. The appliance (dishwasher) suggested has been excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher I have ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher does exactly what is advertised. Integrates very well with mobile app. Includes a ton of features and adjustability for shelf height and oversize items. External timer is always nice to have. Overall, everything works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works well so far. Doesn't fry plastic completely but is better than out last washer.

    I would recommend this to a friend
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