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Customer Ratings & Reviews

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$699.99
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Comp. Value: $1,399.99

Customer reviews

Rating 4.3 out of 5 stars with 425 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Top Control Smart Built-In Tub Dishwasher, highlighting its quiet operation and excellent cleaning performance. Many appreciate the interior lighting, ease of loading, and ample capacity. However, some customers have expressed concerns regarding the rack durability and door mechanism. A few customers also mentioned long cycle times and minor installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 425 reviews
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    5/5

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fish washer. Other one was not doing the job but this does

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why LG? I love my other appliances from you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this dishwasher but we are on our 3rd service call for the middle rack rails having the ball bearings fall out. Maybe it’s time to go back to Bosh

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lura. Thank you for taking the time to share your experience with the LG Dishwasher (LDPH7972S) model. We understand how important it is for your dishwasher to operate smoothly. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, we recommend carefully checking that the rack is not overloaded or off-balance, as uneven weight distribution can cause premature wear on the rails. For additional help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607.

      We want to restore your confidence in your dishwasher and in us. Please send us a private message on social media @LGUSSupport so our team can take a closer look into your service history and explore more permanent solutions moving forward. We’re here to make things right and would appreciate the opportunity to do so. ^Juvy LG

  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is a great purchase. Many different cycles to choose from. I like the option of having the app on my phone to see when dishes are done and dry.

    I would recommend this to a friend
  • Pros mentioned:
    Interior lighting

    Rated 5 out of 5 stars

    Dishwasher lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking, appears to be extremely well made. Waiting to be installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t dry as well. Dishes are still moist at end of cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Lg appliances.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go too for all my LG appliances. The steam feature on my LG appliances is a great must have.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works great I would totally recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Great product but poor installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dishwasher sitting idle for over 2 months because they installed it incorrectly and never came back to repaor it. Finally did it myself and now worls lole a charm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the 3rd shelf and the lights and like the different cycles

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! It is quiet and we love the contols on the top

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet and working great! I love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher I have ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher does exactly what is advertised. Integrates very well with mobile app. Includes a ton of features and adjustability for shelf height and oversize items. External timer is always nice to have. Overall, everything works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the unit is working well. Had a couple of issues with non-essential parts broken, which were replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another fine LG product performs as described LG should understand android is not the only operating system out there. They should get on board With Apple operating system as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job without you even hearing it. Great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG dishwasher has the features our house needs. Thsnks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the features of this dishwasher, the looks and the quietness. We bought it at a good sales price. The only thing was that we had to wait about three weeks to get it delivered and installed. The delivery people were nice and did a good professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best upgrade decision in 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, much quieter than previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Quiet, sleek, easy to use, I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My LG Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG dishwasher is so quiet I wasn’t sure it was on

    I would recommend this to a friend