Customers express satisfaction with the dishwasher's quiet operation and superior cleaning performance, frequently praising its spacious interior and ease of use. However, some users have noted concerns regarding the rack design and excessively long cycle times. A few also reported issues with the door and installation process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 420 reviews
Rated 5 out of 5 stars
The absolute best. And NO brand badges or handles
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced a 20 year old Jenn Air that probably cost twice as much. We almost went Bosch but the racks felt like dragging metal on concrete and we loved the ball bearing racks on the LG.
I've been using this dishwasher nightly for 2 weeks and am ready to review.
TL;Dr - It's fantastic! We use equate brand liquid dishwasher detergent and dry aid. So no frills. I run auto > steam > dry boost > night dry options.
Wash quality: Dishes come out spotless and most importantly, bone DRY. EVEN TUPPERWARE. This has never been possible before with our Jenn Air.
Bonus: The 3rd rack is useful for big knives, small lids, and some other utensils.
Size: This thing is huge!! But it sticks out less than 1/2 and inch from the counter. The metal prongs are extremely sturdy and easily folded to make room for other size dishes. I like the LG's more standardized layout vs the Bosch 800 which felt like pure chaos.
Finish: We love the non finger print stainless. For those concerned it looks JUST LIKE STAINLESS and not a cheap sticker. Matches our unbranded Samsung fridge and Jenn Air appliances 100%.
Lighting: We love the interior lights. It's a little extra touch.
Noise: Sound? What sound. This baby is so quiet I can't even hear it while standing in the same room.
Drying: The night dry option with the fan that blows moisture out of the interior throughout the night is GENIUS for people who aren't there to immediately put away clean dishes.
Summary:For the price I think this is the Bentley of dishwashers and I'm very happy with our purchase.
It's also easy to install yourself. You only need a new dishwasher water line. Everything else is in the box.
It is not everyday that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given valuable insight into the services that we provide at LG. We sincerely thank you for taking the time to share your thoughts with us. All the best, ~ Tanisha
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Super Quiet!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This LG dishwasher is super quiet. It is so quiet that I can't hear it running. My old dishwasher was very loud. The third party contractors who delivered and installed the dishwasher did a great job. The old whirlpool dishwasher was removed and the new one installed in 19 minutes flat. The new dishwasher leaves my dishes clean and dry. I especially like the feature that dries the dishes overnight by periodically turning on the fan to remove moisture from the dishwashing tub.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is great in terms of look and functionality. I love the light inside. However the touchscreen where the controls are is made of plastic and cracked right by the start button. they said this is a known issue but lg stopped giving out the part number so it is trickier to fix.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolute Garbage. Wife HATES this dishwasher. She's a hippie and loves everything but now, I have seen murder in her eyes. What good is a dishwasher with a rack on wheels come apart so easily. We've had three wheels come apart in total now. Cheap plastic wheels barely held together. Now we have the inside metal bearings all over. We were unable to locate all of them. We had less than a month when the first one came apart. Went to Best Buy and sorry.... it's been more than 15 days.... 5 weeks and a $1200 dishwasher starts to come apart. Nothing, Not a care in the world. I will absolutely not recommended any appliance purchases from BB to anyone at anytime.
In addition, for all the options, bells and whistles this thing advertises.... Does not dry well by any means. The dry boost, it is just another button to push. The cleaning is ok but we have had several loads where we are having to reclean and we're a family that nearly cleans the dishes before using the machine. Any wild dreams of just put the dish in and forget about it..... let your nightmare begin. All the fancy fold down risers for larger or flat items.... already had to put one of those back together... I'm telling you straight up. I read the reviews and I was fooled. Fooled by LG for a legit stand up product. Fooled by Best Buy and the Magnolia team for any concern or care for a near 30 year customer. The crazy thing is.... I love my LG fridge and my LG washer and dryer.... LG really let me down here and then Best Buy twisted the knife.
Hi there. Thank you for sharing your experience with us. We understand how your situation can be, when your LG dishwasher (LDPH7972S) is not meeting expectations. To improve drying performance, we recommend ensuring rinse aid is filled, selecting the Extra Dry option, and slightly opening the door after the cycle to allow moisture to escape. https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-42dba-stainless-steel/6511787.p?skuId=6511787 For the rack wheel issue, we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions. We appreciate your patience. —Renzo
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
Love it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Machine is very quiet washes very well especially the night cycle.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cleans perfectly. VERY quiet. We are ver pleased.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Must buy!!!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great dishwasher! Washed and dries great! Easy install!
Very sleek and clean looking! I have the whole set to match it my home, washer and dryer, microwave, and refrigerator!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Super happy I bought!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing dishwash! Beautiful design, extensive feature/functionality, and cleans great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing whatsoever to like here, top price for bottom quality. After a couple months the control panel cracked (not covered) a few weeks later it would stay on and would have to turn back on several times to get it to continue. Now that it's a year and a half old, it's totally dead and the cost to fix is $550 for no warranty if it is still not working after that and LG will not do anything to help. Since this was broken before the 1 year lie of warranty and they wouldn't do a single thing, LG is now a brand I will never consider, I hope more people do the same.
Hi, Justin. Thank you for taking the time to share your experience with the LG Dishwasher (LDPH7972S) model. We understand how important it is for your dishwasher to deliver reliable performance, especially when you've invested in a premium model. If your unit is currently non-responsive, we recommend trying a hard reset by turning off the circuit breaker connected to the dishwasher for about 60 seconds, then turning it back on. This can sometimes help restore power if the control board is unresponsive. You can also find additional support resources for your model here: https://www.youtube.com/watch?v=3oZxKpoStHg. If you'd like us to take a closer look into your case or explore further options, please feel free to email us at [email protected]. We’re here to assist. ^Juvy
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Dishwashing beast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I love it the most impressive thing is how quiet it is when it’s running it’s kind of incredible
I would recommend this to a friend
Rated 4 out of 5 stars
Love my LG
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Dishwasher by LG great quality. I do recommend the Dishwasher
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love LG products expect the dishwasher. I trust LG products but this machine gave me a headache. After one month, middle rail was broken because of the cheap Lg parts. Then, I contact with LG, I waited more than one month for rails. They said the wrong rails to service guy. He realized it when he arrived my house. Anyways, I called LG again and spent another one hour to get correct parts. Long story short, I waited almost two months to get middle rails. Even if it is their fault, I have to wait for their super smart part department plus their super smart service person. I would not recommend any LG dishwasher product.
Hi there, Kilic. Thank you for sharing your experience with the LG LDPH7972S Dishwasher. We understand your inquiry regarding the delay in receiving the correct middle rail replacement. While this certainly wasn’t the experience we intended, we appreciate your trust in LG and would like to ensure your dishwasher is performing at its best moving forward. If the middle rack is still not gliding smoothly or appears misaligned, we recommend checking for any obstructions or debris on the rail tracks and gently realigning the rack to ensure it sits correctly on both sides. https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-42dba-printproof-stainless-steel/6511787.p?skuId=6511787 We’d like to assist you further and ensure this is fully resolved. Please send us a private message on Social Media @LGUSSupport with your model, serial number, and service history so our team can step in and support you directly. We truly value your feedback and appreciate your patience. —Renzo
Rated 5 out of 5 stars
Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the third shelf for small items. So many setting options to select based on the need at the time. Powerful jets get the dishes clean.
I would recommend this to a friend
Rated 5 out of 5 stars
Appliances
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my appliances and superb delivery system with Josh and Matt-contractorss
This reviewer received promo considerations or sweepstakes entry for writing a review.
The interior has begin to rust wiyhin 8 weeks of lihht use, Cascade detergent used exclusively. Customer service blamed me for what appears to be a poor quality materials issue.
Hi, Mickey. Thank you for sharing your feedback on your LG Dishwasher (LDPH7972S) model. We understand how important it is for your appliances to work efficiently, reliably, and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. In the meantime, clean the dishwasher's interior with a soft, damp cloth or sponge to remove food and dirt particles. For more information, visit https://www.lg.com/us/support/video-tutorials/lg-dishwasher-cleaning-the-dishwasher-CT10000009-20151129312128#. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Pros mentioned:
Capacity, Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love this dishwasher!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a month of use, I love this dishwasher! It holds a lot of dishes and flatware. Everything comes out clean. And the only things that sometimes aren’t completely dry are plastic items. I often use the one-hour cycle for light loads. The third rack is great for cooking utensils, measuring cups, etc. The dishwasher is so quiet! And I love the light that comes on upon first opening it after a completed wash cycle. It’s easy to operate and has a sleek appearance. I’m very pleased!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's easy to stack lots of dishes in it. I love the third rack for the spatulas and tongs. Cleans very good. It's very quiet while cleaning. However, the dishes don't come out completely dry but mostly dry.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a great job cleaning everuthkng off the dishes, we've been putting in dirtier and dirter dishes and they keep coming out clean.
It's super quiet and the light that turns on whdn u open the door is realpy nice and convenient
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, be aware that during installation, you may need an electrician if your house is not up to current codes. That is an extra $300 expense that isn't covered under the installation fee.
That aside, this item has performed very well. It is extremely quiet, and does offer a wide array of cleaning cycles. I would always recommend that you set the drying stage to its maximum, in order for the dishes to come out of the dishwasher dry, rather than dripping. Even the second to highest level doesn't dry very well, but the top setting does the job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptionally quiet performance (42 dB) along with advanced cleaning and convenience features - smart connectivity through a very user friendly App with additional downloadable programs . Powerful cleaning technology - I mostly use the 1h program and drying is very efficient, as well. Great overall design and high quality materials used.