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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with this dishwasher's quiet operation and excellent cleaning performance, frequently praising its ability to thoroughly clean dishes and its spacious interior with a convenient third rack. Positive feedback also highlights the ease of use and the helpful interior lighting. While some users noted longer cycle times and expressed concerns about the product's long-term reliability, the majority of reviews focus on the positive aspects of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 371 reviews
  • Pros mentioned:
    Noise level, Third rack

    Rated 4 out of 5 stars

    Quiet and cleans well, what else do you need?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are easy to figure out, if you ever had a dishwasher before. The racks are pretty much what I am used to, but the utensil basket is bigger than my last machine, which I really like. This has the third rack at the very top - you can easily miss that it is there. I don't use it much, but it useful for putting in my sponges and my kitchen sink protector (which is really an over the sink rack - my sink is huge and no regular protector is big enough). Best thing is that it is quiet and doesn't disturb us if we are watching tv while eating dinner at the kitchen table.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Interior lighting, Third rack

    Rated 5 out of 5 stars

    Amazing Dishwasher!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dishwasher is AMAZING! I was going to buy a Bosch, but they were all out of stock and no ETA on when they would be in. The Best Buy Team Member showed me this I said okay although I was sad because I wasn't getting what I thought I really wanted. This Dishwasher is AMAZING my dishes have never been so clean, there is a light so you can actually see them when filling and emptying it the third rack for sliverware is so convient and much easier to unload. I love this buy this you will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Problem with rack rails.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great, very quiet. However, after using it twice the rail for the middle tray (cups, plastics etc.) became stuck. Geek Squad replaced the rails but a month later one of them failed again. Waiting on Geek Squad to replace with new rails.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, cleans well and dishes are dry at the end of the cycle without having to have to open the door. The light with the door open is a great feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and runs great. Our last LG only lasted 8 years but this one seems to have more bells and whistles. Last one didnt drain well but thisnone seems to have a stronger pump. Also like the heated dry, evaporates all the residual water normally on bottom of cups.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Interior lighting, Third rack

    Rated 4 out of 5 stars

    LG 24 top control dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking dishwasher, like the interior lights and the 3 racks with the middle rack being adjustable, cleans and dries well, fair price and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for three weeks, cleans well dries better than my previous one. Very quiet, something that it was a must for me. Cons: I don’t see one yet. Too soon to give it five stars. I hope it lasts as long as my LG w/d and fridge, more than 10 years and still working.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Best dishwasher I have had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 3rd row and how super quiet it is. The only things keeping it from a 5 Star product is the cycle time is very long and even on a dry boost it is still very wet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great dishwasher, horrible install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher itself is great. Very quiet and seems to do what it’s supposed to do. However, as far as the install, I would NOT go through Best Buy for that. Not only do they overcharge upfront but there is also hidden cost when the plumber shows up as well. Then to top that off the plumber did not have the supplies they needed to install the unit. The cord they brought was too short, the tub was way off of level and the unit itself wasn’t even flush with my countertop or cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Warranty replacement unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit as a replacement that was under 18 months old using the Geek Squad protection plan. For that reason I deducted one star. This unit had some minor enhancements that I think are beneficial. This includes the heater and quieter while in use. I am legally blind so I listen to make sure the unit is operating. I had to turn off the TV to hear it - nice. The unit has been cleaning the dishes beautifully. I Had to buy a new protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Lg dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look first and foremost! The interior has a third rack that I utilize daily! It is quiet and everything comes out clean! Looks great and performs great! What more could you want! And last but not least , the salesperson was fsntastik!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Flash features aren’t so great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great , features are nice and it’s very quiet but after about a little over year a later the power was dying and the buttons started flashing a lot. Tech cool features but ended up being an issue or worthless. One the top button was a pain, hard to see with our counter, And it being LED. And when it would run at night it seemed like dishes didn’t dry well. Luckily we had the extended warranty. The main board seemed to get over heated or haywire . We had the geek squad try to replace parts three times but they said the design seems to be flawed and there was a recalled on this model for the board. So we had to get a full replacement and with a brand that was well known. The two options highly Recommend were Kitchenaid or Bosch. So basic is better and a brand who knows how to build a good reliable dishwasher seems more important than flashy high tech ones.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, GayleM. Thank you for sharing your experience with us. We understand your situation with the LG LDTH7972S Top Control Dishwasher. While it’s great to hear that you enjoyed the quiet operation and overall design, we also understand the issue that you’ve experienced with the power issues and flashing buttons.

      For future reference, if you notice any similar issues with your unit, we recommend checking whether the power supply to the dishwasher is stable and that the connections are secure. Sometimes, power fluctuations can affect the performance of sensitive components. Additionally, you might want to try running the dishwasher on a higher heat setting for drying or check if the rinse aid dispenser needs refilling, as this can help with the drying performance.

      https://www.lg.com/us/dishwashers/lg-ldth7972s-top-control-dishwasher#pdp_specs
      Please send us a private message on Social Media @LGUSSupport so that we can help address any further concerns you may have and assist you in resolving any lingering issues.

      We appreciate your patience, and we’re always here to help. —Renzo LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    My New Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces *another* dishwasher that I bought at Best Buy that died what I considered prematurely. It was a Maytag. This one clearly works a lot better, and it is very quiet. I cannot speak at all to its durability at this point. It was a bit spendy, but at present it works better than any dishwasher I've previously owned. However, like any other dishwasher, it doesn't dry very well. You have to open it up to let all the water evaporate when it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to run the dishwasher at night and not wake everyone up. Cleans and drys very well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works great and is so quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old LG washing machine was at least 15 years old before it stopped operating. Having good luck with that one I replaced it with this LG that had the same features. I thought my old machine was quiet until I turned on this machine. I had to put my ear to it to confirm it was operating. It does a great job of cleaning and I like the WiFi feature to monitor and update with my phone. I’m looking forward to at least another 15 years from this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dishwasher pretty fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, super excited to get a nice dishwasher, the inside is all stainless steel, all of the three tray slides are very smooth and adjustable to fit different sizes of dishes. The steam cycle is an added bonus along with steam sprayers on the door as well. Oh ya it has lights inside too which is actually pretty useful too. I never would have thought about having those but I really like them too. It’s a very nice dishwasher highly recommended especially if you can find one on sale :)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside light sold me! You can not hear anything unless it is draining into the sink, the also the app lets you know its done. Love the adjustable racks, would buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    I'm Thrilled with This Dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4 year old Bosch dishwasher needed a new pump that was going to cost $300. I never liked it because it didn't do a good job cleaning or drying and it was one of their high-end models! I've only had this LG for a month but it's 10 times better! The light inside is great and the racks roll in and out so easily. But the best thing is my dishes come out sparkling clean and dry! The app tells me when my dishwasher is finished but that doesn't matter to me because I delay start so it washes overnight.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Very quiet but could be better.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good unit but I expected better for the price. It cleans well but I got similar performance from my previous unit that was much less expensive. It had a lot of fun features like adjustable racks but it’s not necessarily a game changer. I still haven’t figured out all of the settings though. On the plus, it’s really quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 4 out of 5 stars

    Very quiet machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet operation - can hardly hear it at all. Doesn't dry as well as our previous Whirlpool DW. But the 3rd rack on top is much better and can accommodate bigger items.

    I would recommend this to a friend
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