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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 384 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and interior lighting. While some customers have experienced issues with the cycle time and the product arriving with damage, the dishwasher is generally well-received for its ease of use and spacious interior.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 384 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quiet during the wash cycle, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is very quiet during the wash cycle. However, expect to hear the water running (loud) during the fill. I've used the 1-Hour quick cycle several time and it cleaned my pre-soaked dishes very well.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Adrian C. Hunter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dishwasher , except for the rack that holds the plates up-right , That rack has a tendency to let the plates fall into each other . Cleans well . The lights in the door needs to be brighter for people such as my wife that have seeing difficulties . Lights need to be bigger and brighter . My wife has to use a small flashlight to see them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans everything great especially utensils and is so quit you can't tell it running 3rd rack is great too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Interior lighting

    Rated 5 out of 5 stars

    LG-24 Quadwash for the Win.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Look great installed. Loving the interior lighting. The One hour cleaning works well for meal clean-ups. All 3 racks have some type of adjustability, It's slightly louder than my prevous brand yet the cleaning is better overall. Dry Boost dries works well and the option of Night dry is convenient. Easy to fill dispensors, Top control is intuative.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well and is quiet. Racks are easy to adjust and the layout is easy to use. My only complaint is it does not dry as well as I expected based on other reviews. Not sure if it’s something wrong with the machine or my expectations?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Happy with my new LG dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Cleans and dries dishes well. No spots on glasses. Very quiet. And love the connectivity with the ThinQ app with status of the dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Could not be better!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned for about two months now and purchased to replace a high-end drawer dish washer that constantly had issues. This dishwasher is a dream! Quiet, easy to use, and we love the utensil rack in addition to the traditional basket. Everything we we wash comes out spotless. There are so many cleaning, drying options and the steam clean is a real bonus. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful, superb performance and so quiet. I have an open concept home and even with the dishwasher running I can enjoy a movie. The light on the inside is a nice touch and makes it easy to add a cup or plate after snacking without having to turn on the kitchen light. The dishes come out clean and dry just as they should. Very satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Can't Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still under warranty and still works but I can see problems coming. It randomly throws out error codes while running but finishes the cycle without an issue. Interior light turns itself on and off randomly. No doubt needs a replacement control board and this is where the real issue is. LG support is simply awful. They will do just about anything to avoid sending a service technician out. They wanted me to send them a video of the dishwasher running to assess the problem. I'm not going to sit in front of my dishwasher for two hours filming it running. That's ridiculous. When it no longer works, which I'm sure is coming, we will replace it with a Bosch. I will say it does a great job cleaning dishes. It just doesn't seem as though it will be very reliable.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brenro. Thank you for sharing your experience with us. We understand your concern about the LG Dishwasher (LDTH7972S) model, not meeting your expectations due to the random error codes and interior light issue. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. Your feedback is important, and we'd like to assist you further.

      For the error codes and light issue, please ensure that the dishwasher is properly leveled and that the electrical connections are secure. Sometimes, a minor adjustment can resolve these problems. For additional information, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. If you need further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    I love Best Buy's LG products!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG Dishwasher! It does a fantastic job of cleaning all my dishes and it makes very little sound. Perfect for me and my other LG products I bought from Best Buy! I have a beautiful and efficient new kitchen. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Interior lighting, Third rack

    Rated 5 out of 5 stars

    LG dishwasher model ldth7972s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Love the interior light and 3rd rack. Spacious

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Interior lighting, Noise level

    Rated 5 out of 5 stars

    Quiet effective machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra quiet and cleans great. Love the light inside as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition considering we bought it at the outlet and is very quiet. Washes well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. Quiet cleans amazing and lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Interior lighting

    Rated 5 out of 5 stars

    How did we ever live with out you???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love how much room this dishwasher has and the one hour cycle is amazing! Also, the interior light is the perfect brightness. Not to mention how well it cleans, replaced our 15 year dishwasher. I feel like I’ve entered the modern world, kids enjoy tracking the cycle on the app. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, I am happy with this washer. It cleans better than my GE did. I like the interior light too. My negatives are as follows. It is much louder than my GE, it shouldn’t be…but it definitely is! It isn’t as user friendly in its loading lay out and it’s very hard to fit larger pots and pans because of it. The lower rack comes off track often as well for some reason. Just frustrating to have spent so much time researching and so much money to purchase something that still doesn’t quite hit the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Carol Edison LG Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my LG dishwasher is great. I love the design. The baskets are deep and holds alot os dishes. I love the top 3rd rack. So good for lids and small things. Its very quiet while running the cycle. It has a nice handle for opening.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Josh G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Disher very quiet. My wife loves it. There is so much space to load dishes as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Upgraded Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a very old dishwasher. Great dishwasher. Very quiet. Does a phenomenal job cleaning dishwasher. LG Thin Q capabilities are fun to use. Really helped is realize how bad the old dishwasher performed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. It was flawlessly cleaned our dishes and has been a huge upgrade. I love the 3rd rack of silverware and the amount of space it has. Even has a leak sensing tube like the Bosch does. Love this thing!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We appreciate your review. Our dishwashers work really well in reminding you of such maintenance issues through our ThinQ app. We're excited to know what this dishwasher can do for many years to come. ~Anthony LG

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