Customers admire the 24,500 BTU 1300 Sq. Ft. 230V Window Air Conditioner's excellent cooling performance. Many appreciate its ability to effectively cool larger spaces, such as two-bedroom apartments. Positive feedback highlights its reliable and efficient cooling capabilities. Repeat purchases suggest high customer satisfaction with the product's performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
Rated 5 out of 5 stars
Mrs. Rebecca York
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So pleased with this air conditioner! Thank you so much for its speedy arrival! Everyone I talked with on the phone regarding delivery times were so nice! God Bless all of you!
I would recommend this to a friend
Rated 5 out of 5 stars
Air Conditioner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new air conditioner. It works great and I love the remote control. I don’t have to get out of my chair to operate it.
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 4 out of 5 stars
Mr.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Auto function is a little wonky. It stops and starts to frequently. But it does a good job cooling.
I would recommend this to a friend
Rated 4 out of 5 stars
The perfect A!C
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this purchase. I love buying from Best Buy . All of the good and non of the bad
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Sooo Kool
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice , Cool , Quite xo ox ox o xo o xo oxx ox xo oo p p p
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Very Quiet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works great to keep my house cool-quiet and efficient
I would recommend this to a friend
Rated 4 out of 5 stars
Air Conditioner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to be working good,haven't had it long,so far no problems.
I would recommend this to a friend
Rated 4 out of 5 stars
Window unit AC
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy digital settings and quiet, enjoying the cool!
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 3 out of 5 stars
Too loud
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The LG air conditioner is way to loud. It’s louder than the 20 year old air conditioner I replaced. It cools good but I wouldn’t buy another LG product because of the noise.
No, I would not recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Great AC
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very powerful and cools our bottom floor nicely. Fan mode helps push air around as well if AC is not needed
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
The LG 24500 air conditioner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The LG air conditioner is a great air conditioner. I will recommend it to my family and friends.
I would recommend this to a friend
Rated 5 out of 5 stars
Powerful AC unit
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent AC unit. Quiet and powerful. Can cook an entire ranch level home.
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Lg's best ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great air conditioner this is our 2nd one first lasted 7 years
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Window Air Conditioner .
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cools good in this Louisiana heat . It was 107* today !
I would recommend this to a friend
Rated 1 out of 5 stars
poor quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this product i have brought and in less than 24 hours the remote control didn't work nor did the internet to connect to the a/c didn't work. so i return it back for a full refund
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Hello! We're disheartened to hear that your new AC didn't live up to the LG name, and we want to reassure you that our appliance development team uses feedback just like yours to see how we can do better, so thank you! ^Ian
Pros mentioned:
Cooling performance
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered bent box all broken.
Turns on & off much too quickly
Don’t believe it will hold up
Dry mode makes house smell
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Nicholas. Thank you for sharing your experience with the LG Air Conditioner (LW2516ER) model. We understand your concern about receiving a damaged product and encountering performance issues immediately. We strive to ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. We recommend contacting Best Buy customer service at 888-237-8289 to ensure they are aware of the delivery issues and can expedite the process for a replacement.
For the issue with the unit turning on and off quickly, we recommend checking if the air filter is clean, as a clogged filter can cause operational problems. As for the dry mode causing an odor, this may be due to moisture buildup; we suggest ensuring proper ventilation in the area. We want to help you get this resolved. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. Your satisfaction is important to us, and we look forward to hearing from you. ^Juvy
Rated 5 out of 5 stars
Cool
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product has worked well so far. It has only been installed for 2 weeks.
I would recommend this to a friend
Rated 1 out of 5 stars
Defective ac
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy any ac units from best buy worst place you can buy it from a
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Hey Mike, we regret to hear of the experience after your purchase of your Window AC unit. Please allow us to assist! So that we can help with any issues related to your defective unit, please feel free to reach out to our social media team on Facebook and Twitter. Our handle for these platforms is @LGUSSupport. We look forward to hearing from you! ^Chris
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Great Product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This AC unit was purchased to provide the cooling for a meat refrigerator. (Wild Game) I purchased a Cool-Bot to control the cooling circuit.
This combination has worked so well together. I am able to keep my 8 foot by 12 foot meat cooler at a perfect 34-36 degrees.
The air conditioner has performed flawlessly. Very pleased with the purchase of this LG Airconditioner.
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Staying Cool in the heat!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works Amazing!!!!
Keeps my 2bed/2bath apartment completely cool.