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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 771 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the ample storage space, the effective ice maker, and the generally quiet operation of this 25.1 Cu. Ft. French Door Refrigerator with Ice Maker. Many appreciate the size and design, finding it aesthetically pleasing and convenient. However, customers are negative about the compressor's reliability, with some experiencing failures within a few years, and some have expressed concerns regarding the quality of certain materials and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 771 reviews
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Quiet and roomy fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and roomy fridge. I had the older model which i really liked and bought the updated model. The only complaint i would have is the shelves are the whole width of the frig where the older model had the shelves that were only half the width so you could adjust each side of the fridge at different heights. Took a little bit to get use to it but now im fine with it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG refrigerator. French door opening convenient . Very roomy. Well designed. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 4 out of 5 stars

    Spacious!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is VERY spacious and quiet. I love the slide out freezer. The only thing holding this fridge back from 5 stars would be a lack of configuration with the shelves. Only 4 slots for 2 shelves, leaving either too much or too little space between shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So much storage & great looking addition!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy - perfect for the space and SO much room! Note: Online specs show a width of 29”. 2/out doors - but in fact, the width is 29.5” without the doors (as noted on the box). I was able to take the door stop trim off without an issue - so all good and would purchase again.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your thoughts concerning your refrigerator. We appreciate your feedback and are happy to know that we were able to meet and even exceed your expectations with your new purchase. Should you have any questions, or concerns for us, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki LG

  • Rated 4 out of 5 stars

    Bought This a Year Ago and Still Glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a year to write this because I bought another appliance (dishwasher) and reviewed it right away. That was a mistake. I realize now that my feelings about an appliance in the first weeks are going to be far different from what I will think after the warranty is gone. First of all, like others, we were constrained by that 33" width. I think there were 3 choices, and one was the side by side we were replacing. That was a no go. We wanted space. We craved space. We also felt we were pretty much done chasing ice around the floor and didn't really want ice through the door. This LG model was a little cheaply made. The shelving and bins were not as nice as bigger and pricier models, but once again the fit dictated all. We decided we could live without water available through the door. A search online netted us 2 narrow rectangular water jugs that hold quite enough water to always have ice cold water on hand without taking up any space. And space we got! There is always room in this fridge. It's like a clown car trick. We are still delighted that we can put anything in there and there's room left over. The freezer is more than adequate, but we also have a small chest freezer, and I realize others might find it a little confining. It is huge after the side by side, though. baskets and organization help tremendously. The ice maker is very big. It is a little noisy, but you won't run out of ice. We did have one small issue with the door seal splitting at one edge, but one phone call to the LG customer service, and we had someone come out to replace it and check out the temperature, etc., for us. Everything is fine, and that was the only issue. The door bins are a little constraining. I have to say they are my only source of occasional frustration because it is difficult to fit much in the gallon sized bins if you put one gallon of anything there. And you do lose something in height with the limited choices of positioning. People complain about the door alarm which cannot be disabled. Get used to it. It has saved us a few times when we didn't close the doors properly. It has become a good reminder that we are spending too much time with the doors open. All in all, I would purchase this again. It was a good choice. It is enormous considering it is only 33" wide. LG is a good company.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly really surprised with how good this fridge is. At first we were kinda skeptical about how it was going to fit through our front door and since my kitchen entrance is weird I really thought it wasn’t going to fit. The delivery guys did a good job at removing the doors and installing the fridge. They put them back on once it was inside. I like how it makes ice. I used to have those early 2000s fridge with no space, no water no ice but now I got 20x more space and ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I purchased sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the purchase of our fridge! Delivery and set up was a breeze. New water line was installed, and we were up and running in no time. I love the fact that the fridge will sound a notification if the door is opened for too long. Comes in handy especially if you have kids. Very roomy; easy to adjust the temperature in the fridge and bottom freezer; able to easily adjust the shelves on the doors. Lightly damp cloth or paper towel will easily clean any fingerprint smudges from the doors, and we try our best to clean it weekly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great refrigerator especially fot the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a top freezer refrigerator with this french door and bottom freezer refrigerator. I have been very happy with my purchase. The bottom freezer is much easier to store items and has greater capacity. The ice maker is tucked in between the refrigerator and freezer and does not take up space. Refrigerator doors have ample storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    Very roomy for a 33inch refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in other reviews, this refrigerator is quiet and very roomy for a 33 inch unit. I agree with another rater that the door should have an additional placement locations for the shelves. The ice maker in the freezer section makes perfect size cubes and a welcomed change from the older half moon shape. And, once it lays down a bed of cubes the "noise" is negligible from the discharge of additional ones. All things considered we are very satisfied with this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    Love My LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new LG refrigerator. It is quiet and I love the french doors. I thought I would nee a second freezer, but this bottom drawer freezer has plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my refrigerator for over a year now and I love it. I've had no issues. It's very quiet and not noisy at all. I love all of the room it has when hosting get togethers.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Awesome Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what we were looking for size-wise and aesthetically. The fridge interior is spacious with plenty of door/shelf space. The freezer isn't huge, but we don't anticipate needing more than this amount of space. This was also an open-box item so the price was reduced. It was a no-brainer for us to purchase this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size, Space

    Rated 5 out of 5 stars

    Roomy and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size refrigerator with nice space. Ice maker makes a good amount of ice. This was the most spacious one we found for a limited size space. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Beautiful, big and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super big size, spaciousness and easy to clean. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Compressor

    Rated 4 out of 5 stars

    Didnt last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge less than 2 years now but now it just stopped cooling in the fridge and freezer. No clue why. LG is coming out to fix it but its taking a week to have someone come so we still had to buy a new fridge. We have also had issues with ice maker not working a few times. But we love the space hopefully its an easy fix

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    This is an awesome refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable; heavy plastic, clear shelving, clear door shelves, lots of storage and seems to have many ways to configure the shelving and doors. Quiet operation, is not too huge to take up your kitchen, Lots of light as well. Highly recommend this product. The ice is also very clear

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Glad to have it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Beautiful, good design so it hold lots of food, very quiet. Large freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Amazing Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I threw away a Samsung (just a warning do not buy) because of so many issues. But this one so far is amazing. I love that the ice maker is on the bottom and I have double the room within the fridge and the door areas. I'll keep my fingers crossed nothing goes wrong in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Well designed. High quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing the LG, we had done a tremendous amount of research. We were constrained by the size of the opening available, so a 25 Cu. Ft. would be our upper size limit. Overwhelmingly, the LG became our first choice. It is well designed with ample space on the doors and a high quality interior. Very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Value and LG Reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful and sleek fridge. No unnecessary bells and whistles, the fridge just works. The temperature in the main fridge and freezer are well regulated and consistent. The French doors open and close in a clunky kinda way - no soft close stuff here. Got it on sale for $1300 and it is a great value. We realized we never used the water dispenser on our old Kitchenaid, but it too up an inordinate amount os space on the left door. This fridge has an ice maker in the freezer section , which is brilliant. So unless you want to pay $4,000 plus to be able to see inside your fridge from the outside, and connect it to your phone through a needless app, this is a good fridge to take a look at. LG reliability is also a huge factor.

    I would recommend this to a friend
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