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Customer Ratings & Reviews

Your price for this item is $2,199.99

Customer reviews

Rating 4.4 out of 5 stars with 88 reviews

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Rating by feature

  • Quality

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the spacious interior of the 25.1 Cu. Ft. French Door Refrigerator with Smart Cooling+, saying it has "lots of room for everything I need." The ice maker is also a popular feature, with customers saying it was a "plus."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect choice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for our needs. Lots of space, the bottom drawer is perfect for deli meats and egg, and the side shelves are spacious as well. It has great temperature consistentcy and you can adjust the freezer and fridge seperately. Ice maker is loud but that isnt constant.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. Your feedback is especially important to us and will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Delivery, Ice maker, Spacious

    Rated 5 out of 5 stars

    Excellent product and service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Quick on time delivery. We just had a minor problem with one of the doors requiring strong push to close, but the Best Buy sent a technician very quickly and adjusted the door. So far we are very happy with the refrigerator. The only complaint my wife has is the access to the top shelves/bins in the doors. It would be nice if the top door shelves/bins had a flip up door, rather than rigid sides, so that it would be easier for a shorter person to retrieve items placed in those shelves/bins. (On the flip side, these top shelves/bins are now for my exclusive use, since I am over 6 ft tall). Big plus of this refrigerator is very quiet operation and a big freezer volume, which can be easily expanded if you do not use the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Simple design, nice features, performs well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator on 2/18/20. This is our second LG French door refrigerator (we had to leave the first one behind when we moved). Because of space restrictions, we chose to go with the 33" wide. We gained extra cubic footage by eliminating the in-door dispenser system (and the extra chance of problems with it). The finish on the stainless steel does minimize fingerprints and a damp microfiber cloth removes any that occur. The accessibility of a lower freezer is more convenient to me (I'm 5 ft tall), but reaching the very back of the refrigerator can offer a small challenge since it is deep! But average height people will not have a problem with that. It runs quietly so we don't hear it cycling off and on (freezer part) as we did with our old Whirlpool. Ice maker works efficiently and can be turned off if we have a full ice bin. We have only had this refrigerator for 10 days, but if it is as reliable as our previous one, we will be enjoying this one for a long time - especially with a 10-year warranty on the compressor. The Best Buy Geek Squad did a wonderful job- removing our old frig, installing the LG and removing all the annoying but necessary film and tape on the shelves and doors. They connected the water line, explained what we needed to know and did this in under 25 minutes! They were a great team!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator keeps things cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the fridge for about a month now, and it's working fine, which is pretty much what one should expect from a new product. Nice and quiet compared to my previous Kenmore. It has more storage capacity than my old fridge, so that is a plus for me. I was a little concerned about the shelf adjustments, but it turned out good, with enough height on the bottom shelf for gallon containers plus plenty of space in the door shelves. Not too many 33" Wide refrigerators to choose from.... looks like a winner so far. Check back with me when my extended warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator at a good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 18 cubic foot to this large 25 cubic foot. Fits perfect in my 35 inch space with a wall to right side. I still can open the doors fully and use all of the door space with no blockage to the inside or blocking the inside drawers from opening all the way. Hope this helps with measurements.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Smaller stature w/ full size capacity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a refrigerator that would fit our space which meant we couldn't get a full size one. After much research, this offered the best capacity for its size. We decided due to our size restrictions we would forgo the door water/ice maker on favor of more capacity. Best Buy delivered it on time. They hooked up the water and plugged it in. I was immediately impressed with the loudness, or rather, the complete lack of noise. It is so quiet. I wasn't sure it was actually working when we first plugged it in. We love this refrigerator. It is everything I was hoping for. Others had mentioned that the shelves are one piece across which limits the adjustment. This is true, but it is of little consequence to me. We've had this refrigerator for about a month and so far I've been very impressed and have no complaints. I suppose only time will tell if it holds up.

    I would recommend this to a friend
  • Cons mentioned:
    Loud noise, Poor customer service

    Rated 3 out of 5 stars

    Really Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals who delivered the refrigerator were wonderful. I really like the size and space available inside, seems to be a lot more room than the one that the new one replaced. The only issue is that the refrigerator will make a loud and obnoxious buzzing sound sporadically. The duration is even sporadic. I have attempted to contact both Best Buy and LG (via telephone with zero success) to see if we would be able to troubleshoot the issue on the phone. Overall, I really like the unit and it goes well with the rest of my kitchen. Again, the two who delivered it were very nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love the refrigerator - everything I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your buck on a great refrigerator. The refrigerator itself is extremely wide. Fits large quantities of food. The bottom freezer is large and spacious for frozen bulk items. It can get messy and disorganized down there though. I recommend baskets or dividers to separate things.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    LG with filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and keeps foods well refrigerated. Freezer is good too. Could have added shelving in the freezer. Could have made the shelving in the refrigerator portable instead of 3 long glass shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great room refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new refrigerator because the compressor went out on my old one. It cost over $900 for a replacement part. I had to have a unit 33 inches wide. The new LG unit is a little higher and deeper. I just love the shelves that go strait across vs the adjustable shelves that I previously had. You can fit so much more. Also the shelves on the door are deeper so it also holds much more stuff. It has a drawer below the vegetable crisper draws to hold cheese and lunch meats. The freezer is big enough. Has an ice maker. This unit is far superior to my old unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy I got rid of two refrigerators to go down to one I was nervous about space but this fridge handles it well the freezer is ver spacious very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's tough to review a product after only a month but so far it's been excellent. it has a lot of space, is quiet, and the print proof finish is that. while the shelves are only adjustable full width, their is plenty of room on the doors for the taller items. everything is the right temperature it's supposed to be. it's been a good choice at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Spacious

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the fridge for about a year and a half so far. Plenty of room for everything and keeps stuff cold what else can I say.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Spacious fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very spacious! Works as expected and I like that here is not icemaker on the door that would have taken a lot of space like on other fridges I owned. The icemaker is inside the freezer. A bit noisy when making the ice but other than that, I like it. Pretty expensive thou.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online without a chance to actually physically check it out but I must say it’s a nice refrigerator is quiet I will never use the icemaker I love the temperature controls the only downside is the top doors compartments limit to what you can put in there because of height all in all nice unit

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice refrigerator!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge for a week now. It has plenty of room and is very quiet. You can even put magnets on the front of it, which I love!!! I was hesitant about the french door design with the freezer at the bottom, but I love how everything in the fridge is at eye level and you don't have to bend down to get anything out. The freezer has plenty of room for us too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great replacement for its predecessor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for better price when I had to replace my 13 year old refrigerator. I had the previous version of this French door fridge. This one feels like an upgrade. It is more spacious due to the rearranged location of the crisper and the use of single shelves as opposed to split ones, the door compartments are also more spacious and hold more items.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    over all good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see everything inside refrigerator. After a month I'm getting used to the freezer drawer. Only complaint the door bin/shelves are hard to move. And there isn't enough room to allow for 2 liter pop or milk gallons AND use both movable bins.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality, Lighting

    Rated 3 out of 5 stars

    Quality not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $1800.00 I expected far better quality, lighting not great, dark areas especially the freezer, doors light weight and feel like they will break if you close them too hard

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very Quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is extremely quiet and seems to be of very solid construction. My only quibble is the lack of a covered compartment for butter and similar dairy on the door.

    I would recommend this to a friend
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