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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1509 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,509 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mighty and sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sleek. The temp requires the frig to be at the default 37. If you go higher or lower by 1 degree it seems to throw off the proper temp inside. Strange? Yes. But overall, it’s been 6 weeks. So, any issues, I’ll come back here and update.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us a 5-star review with the LG - 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker - Stainless steel. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Rated 4 out of 5 stars

    Great…so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far…. The recommended temperature for the fridge was 37° but I turned it up to 38 because i thought it was on the cold side in the refrigerator I thought. There was a learning curve get kickstarting the icemaker to work….I had taken out all the drawers and icemaker try to figure out why it wouldn’t start but then there’s a little test button I pressed and sure enough it started working and now we have ice! So I’m pretty happy about that …it looks beautiful and fits the space perfectly ….anybody complaining about that didn’t fit and measure their space correctly so that’s their problem.. The icemaker seems kind of slow ….it does do the job , but the tray is only half full after two days so it seems kind of slow filling up the tray…. I know there’s some complaints about compressors but I was told at this point LG had fixed all that and Best Buy was selling refrigerators that should have been fixed and should last so we’ll see how it goes? it’s only been a week now since I’ve had it… but I love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge/freezer combo! It is so spacious in both the top and bottom, and the fridge handle can be placed on either side.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Bought “Open Box,” Very Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge “Open Box.” Fridge was still in totally new condition but because the box had been opened (Most like bought then immediately returned), we picked it up for over $200 off. This fridge is beautiful and nearly double our storage space. And with the money saved we got the protection plan. Best Buy is always sure to satisfy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this refrigerator so far. It is exactly what we hoped for! Works great and is very stylish!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a very disappointing experience with HD coming to BB to Get the same refrigerator (not the color I wanted) from them has been AWESOME! Came in on a Friday picked up on a Tuesday!! I LOVE MY REFRIGERATOR and I’ve gotten several compliments on it!!! It’s given me MORE than what I expected!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A winner with the renters

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge in a rental house for almost two months now and the renters couldn't be happier. It was the biggest size that would fit the opening, the door swings completely out of the way of the shelves and there was a very nicely designed mid-level vegetable compartment that was very accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek simple spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and simple! Love the bottom freezer design. We replaced our French door side by side fridge, and loving this refrigerator so far! Perfect design for young children and ease of access. There is so much space in the door to allow for juices cups and condiments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for our 2nd fridge in our laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    I love this refrigeratior!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first new frdige i have gotten to buy. I did my research and decided on the LG. I love the amount of space. I also love that the door allows you to keep milk in it. The deli drawer is also a selling point for me. The icemaker is great and i love that the freezer has two storage areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had less than 36” in width for a fridge, and so the fancy French door fridges won’t fit. This one is PERFECT and I’m so glad we chose it. It has the best visibility and organization for food. The freezer is great too. This is better than the expensive 3 and 4 door fridges in my opinion. The only con is limited ability to adjust shelf heights. For example, a gallon of milk will fit in the bottom shelf of the door, but vertical height restraints make it a bit clunky to lift in and out, so it’s better on the bottom shelf of the fridge. All in all, I love this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So much space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! The interior is so roomy. I have leftover space. Looks great on the outside too. Our old fridge broke so we needed a replacement right away. Best Buy is the only place in town who had one in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little less wide but roomy inside

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its a little less wide than a the current refrigerators its big and roomy on the inside. We don’t use the ice maker. But overall it works well and I’m happy with the purchase. The delivery went smoothly. Im on a first floor but there are 5 steps to the porch and my hallway is a not so wide. But the delivery guys were able to bring it in and install it with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    We love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Plenty of space. Light inside is super bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more stooping down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a refrigerator I should have bought years ago. My older model worked fine, but having to stoop down to retrieve items from the refrigerator on the bottom never did make sense. Oftentimes, I would bump my head on the way up. I rarely used opened the freezer except for ice, so why was it more convenient than the fridge part? This is an attractive appliance that is convenient and worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great for small width spaces.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Its super spacious and we like the color. We were very limited on width because of the space in our kitchen but its taller and deeper so it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It puts my side by side to shame!! Very spacious not only in the refrigerator section, but also in the freezer section! So far I have no complaints. It’s smaller than my side by side, but definitely more spacious!! I would recommend this fridge in a heartbeat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike FWA Excellent Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice & spacious. It is sooooo nice not having to lean over to get anything out of the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. It has lots of space in fridge & freezer. I also bought a 3 year warranty because I have had bad luck in the past with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best refrigerator I'v ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs in every way possible. It exceeds my expectations!

    I would recommend this to a friend
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