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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1509 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,509 reviews
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Issues, but still glad I bought it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery delayed 3 days, no real reason given. Item arrived with broken door storage bin, which Best Buy replaced. Found 4 minor dents on front of main door and bottom freezer door. Would buy other items from Best Buy but not if delivered by this last bunch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 25.5 Cu. Ft. Refrigerator Freezer - Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did quite a bit of shopping for a new refrigerator, researching multiple appliance retailers both in person and online. We compared features, pricing, and delivery dates as the three major factors to make our decision. Our refrigerator had just broken down. We needed to get a replacement right away. It only took one visit to Best Buy to purchase our new refrigerator, with all of the features we wanted, the delivery date within a few days, and the pricing. Also, we were delighted to find out that our "My Best Buy Total Member" status gave us an additional 20% discount. We highly recommend Best Buy for their service and the quality of their products.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice refrigerator, efficient installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy and nicely designed refrigerator. Drawers open all the way even though we have a wall to the right so can only open the door 90 degrees. Best Buy installers were very efficient and had the refrigerator installed in minutes, even though they had to remove our front door to bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge. Thanks LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is nice. Love the small tray under the crisper drawers. It’s beautiful hides finger prints and we love the push button digital buttons for the temperature controls. The ice bin is huge and takes up half the top shelf of the freezer but is perfect for us because we love ice. Takes 3-4 days to fill with ice with the ice plus button pushed but it’s worth the wait. Also with the doors off it easily fits though a 30 inch door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator! The staff that came and delivered it made the whole process seemed effortless. They were very kind, courteous, and extremely efficient. I would recommend this refrigerator/freezer to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really spacious and I really like it, now I organize all the perishable food inside it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space in the utility drawer. Produce drawers are perfectly sized and glide so easily. Honestly this is the quietest refrigerator we have ever owned. The door ajar bell is a great feature with little hands helping themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator work really well so far everything is working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great and looks perfect in the space. I have only had it a week, so no issues so far. Drawers are sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase we made in years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled w/ this refrigerator. Roomy, able to see everything, well lit! Love the easy to obtain items in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. Shelves are all adjustable and large bottle storage in the door is so helpful. I love the snack beverage drawer and the freezer is set up very nice. I love my new fridge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator so much. My last refrigerators light broke and this one is so bright. The freezer has a light also. It’s very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this Fridge! Great for a Growing Family!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating if we should get a side-by-side, a traditional fridge, or this model. I really didn't want to bend over to look at everything in the fridge as I am a very visual person and I use the fridge more frequently than I use my freezer. I am so glad I went with this fridge. Perfect for a growing family that loves to host. So much easier to see all the leftovers at a glance and great for meal prepping. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a big and spacious refrigerator. The only thing I can possibly think about that I don’t like is the shelves aren’t adjustable. But I work around that.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Not froze out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Lots of space, even enough to hold the pizza box from our fave pizza restaurant!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over a year going strong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, had over a year and no issues. Not even the grandkids fingerprints :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, works great, fuctional storage. My delivery was smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like it. It replaced a Samsung 25 cf side by side and this has way more usable space. I love the bottom freezer. Hopefully 5 years from now I still like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Temperature issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG replaced a French door LG. The refrigerator temperature control is on the lowest setting and it does not cool as much as the prior model. No issue with the freezer. I wonder if it is due to the door cooling strip of vents. See pic The doors hold the bulky gallons of milk and family sized juices and are super roomy.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We apologize for any inconvenience this caused. ^Vanessa LG

  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely spacious!! The perfect size for an apartment

    I would recommend this to a friend
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