Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,510 reviews
Pros mentioned:
Design
Rated 5 out of 5 stars
I LOVE IT!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it so much I bought this refrigerator TWICE! I had issues with another “S” brand ice maker constantly breaking so I’m afraid of getting an ice maker in the door that’s in the refrigerator again.
I love the bottom freezer design as I feel it makes the refrigerator, which I use the most easier to access and see everything inside.
This particular design has the “deli” drawer, most of this style only have two drawers one for vegetables and one for fruits. I like to bring my lunch to work having this 3rd drawer helps organize my to go food items.
For me there is plenty of room in the door for storage. I do not keep milk or cream in the door, I read an article years ago that those items should be kept in the coldest part of the refrigerator (the back) if you want them to last longer since I don’t go through them fast enough.
I almost bought another brand just because it has an internal water dispenser, it would be nice to have but in the end the deli drawer is more important to me. I can keep a pitcher of water in the door.
As for the ice, this makes plenty of ice. I have never had a problem with the ice maker.
Freezer space, I can fit pizza boxes however some are bulky and I just take them out of the box to save space. They are well wrapped in plastic and I don’t need the directions. With stacking storage the trick is using the right containers, I like rectangle shapes that once they are frozen I can turn on the side. Like a file cabinet, I can see what’s in there without having to pull everything out.
Cleans easily, some other brands are hard to remove drawers for cleaning. My old refrigerator the drawers were made of 2 parts pressed together that could not be taken apart. However they had an annoying gap that would catch crumbs and was impossible to clean! Watch for that.
Rolls easily when I need to clean behind, no issues there.
Best Buy installation my only complaint is having to book 2 weeks out.
Photos are of the 1st refrigerator I bought 2 years ago, looks great in a white or brown kitchen. I just ordered a new one for my new home with white cabinets I know it’s going to look amazing. Once I get the new one delivered I’ll add a photo.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Overall nice refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife chose this bottom freezer refrigerator over the Whirlpool model mostly because the Whirlpool bottom freezer had wire baskets whereas the LG had solid plastic baskets. She thought things would fall through the wire basket. Also, we liked that the controls are at the very top and didn't take up any room so that when you try to put something in the fridge you don't hit the controls and light which our current refrigerator has this problem.
All our appliances are Whirlpool so this is a step out of the norm. Inside it does say Made in Mexico. It was taller than our current Maytag 21.5 cf model. So I had to take down the cabinet above the fridge and luckily was able to cut off 3/4 in off the bottom of the cabinet. That worked well. Also, it is much deeper too but we have gotten used to it.
So far it seems to work very well. The noise is minimal and the LED lighting is very nice. We've had it one week.
The delivery guys were pretty hard core speaking Spanish and while I understand some Spanish, they were hard to understand. That is not a fault, I'm fine with it, and enjoy that sort of thing. They did not wear masks nor seemed to care about that sort of thing. When Best Buy called to follow up on the delivery experience, Best Buy specifically asked if they were wearing masks and I had to say No. Otherwise, they seemed to take good care of the fridge.
We had two problems. 1) The leveling feet were screwed in so tight I had to order thin wrenches from Home Depot (you need 18mm thin wrench) to get in the tight space and they were both screwed in very tight. Plus they look pretty beat up but nothing else does. Strange. After getting them screwed down a ways, you can use regular wrenches.
2) The ice maker would not work. After 24 hours it should start to make ice. After 4 days, nothing. I checked the water supply several times and verified water made it through the hose all the way to the inlet water valve. I read online that there is a button under the ice maker for testing. I pushed that button and the ice maker goes through it's motion and at the end no water comes out to fill the tray. Did that several times. Now I'm down to checking the valve. Took off the bottom back panel and then unscrewed the screw holding the valve on to the bracket. The valve has a blue connector that goes to the center of a white connector. It immediately fell out. So it was not inserted all the way and was not locked in place. I used a mirror to verify the pins are in the center of that white connector and then plugged the blue connector in all the way until it snapped and locked in place. Viola' - a push of the test button and water started flowing in the ice maker. Hurray - we now have plenty of ice, after discarding the first 5 or 10 batches of course. Attached a couple photos of the connector issue.
I would recommend this to a friend
Pros mentioned:
Internal space, Noise level, Size
Rated 5 out of 5 stars
The right fit.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We only had a small space. this was the biggest fridge that fit in that spot. Does have lots of room compared to the 23 cu ft French door whirlpool. To soon to tell reliability but it doesn't make all the quirky noises our Whirlpool made. The sides a glossy textured black. The Black Stainless is very shiny as well. It has a door alarm that is pleasant and works for the freezer door as well. The only disappointment is, the lowest door shelf could be a tad deeper to fit soda or beer cans. Just a little bit of wasted space as there is like over 2" clearance available space to use (waisted space) There is a water and air filter that can be replaced .
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the LG 33” bottom freezer refrigerator on the rebound. I am so happy that I did. I needed a refrigerator that was no more than 33” wide. After waiting for my original purchase (LG French door) for over a month, I was informed that it would be another month or so before it would arrive due to back order. I needed a refrigerator. The manager and sales person were very helpful in getting me a refrigerator that would be delivered within a a day or so. The new purchase was a side by side and I thought that it would be ok. I really didn’t want another side by side. After installation, I realized that although there was really nothing wrong with the refrigerator, I was not happy. It was not as roomy as I expected and it was just not what I wanted. I returned to the store and the manager sent a female sales associate who was very helpful in assisting me. She realized that I could not make a choice from the refrigerators that were available, due to my limited space. She advised me to go home and take my time before making a decision. After reviewing my available options, I decided on the LG 33” 25.5 cubic ft. with ice maker. It fit my space. It’s very roomy, both refrigerator and freezer. It has a section for butter, cottage cheese, sour cream, etc. I like the vegetable and fruit drawers. It even has a separate drawer for snacks, cheese, etc. I did not want the water and ice in the door. I buy bottled water any way. If I don’t want to buy bottled water, I can always put ice in a pitcher to melt and place in the refrigerator. The ice maker makes plenty of filtered ice and you don’t have to worry about the ice sticking together or getting clogged in the dispenser. It is quiet. This refrigerator was an excellent choice for me. I love it!
I would recommend this to a friend
Pros mentioned:
Design, Internal space
Rated 5 out of 5 stars
I love my fridge!!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful fridge! So much storage and aesthetically appealing! So easy to make your fridge look organized and beautiful on this inside and well as the sleek design on the outside! The double drawer freezer is amazing too! Tons of room to fill up! Large ice box that holds a lot of ice but doesn’t steal very much storage at all! Overall a really amazing, beautiful fridge!
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Excellent regrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent refrigerator. Very practical only one door refrigerator with a ton of space inside, with all the shelves, drawers and door bins. The bottom freezer is also of good capacity with a convenient ice maker included.
Only 3 months of use, but the performance is all good as today.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Pros mentioned:
Internal space, Size
Rated 5 out of 5 stars
LG 25.5 cubic Ft
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the largest fridge I could find that was 33 inches wide.
I waited over a year to get it. It is great! No water but I icemaker works well and plenty of space. All drawers can open even tho the fridge door only is able to open 90 degrees where I have it. I’m very happy with the purchase and the fridge. Lots of little storage spaces that would otherwise be unused.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Fantastically Large
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were looking for a refrigerator for a beach house we built. My wife is a foodie and we have a giant 31 cubic foot beast in our home and she wanted something LARGE with a couple of drawers for meats, cheeses, and veggies as she's Italian and likes to make Charcuterie boards with wine. We didn't want a French door because the the beach house doesn't have an island so we weren't pressed for room to open the door, and we didn't want dispensers in the door, but we did want an ice maker. This thing feels as big as our 31 cubic footer at home. The layout is the same - bottom freezer, top fridge, with the 2 drawers she wanted. It also has a normal freezer drawer as compared to some we looked at that have wire baskets for a drawer - can't stand those. She commented on the controls being in the frame instead of hanging down into the fridge, something that she says made it difficult to put large items on the top shelf without smacking into them. The LED lights are super bright, exactly what we need as we're older and eye sight isn't what it used to be. We had the doors flipped by the installers so match our Kitchen layout. The ice maker produces a lot of ice and so far we're thrilled. All in all she's happy since she loves her big one in our regular house so I'm happy. Minuses for me are that it sticks out so far but we knew that to get the cubic feet in the width we had it had to stick out so that's not on LG. The other issue for me was reading about the linear compressor problems LG had in the past, but the warranty looks good - 10 years for compressor and 5 for labor so we'll see what happens.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Remarkable Refrigerator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE my new LG Refrigerator! Having the one door and bottom freezer drawer is a game changer for me. I used to dream of a French Door style and after having one over the past 3 years I never want another! The one door seems more spacious and there's no more banging elbows on the doors.
If I had one complaint about this particular model, it would be that the shelves on the door are not adjustable. But to be honest, that's not a drawback.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Love this fridge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a double door fridge before this one & was scared that this would fit less stuff but it actually fits the same amount of groceries. The lighting is perfect and the shelf’s on the door flip up and down when not in use. The ice maker is fantastic and fills the bucket that came with the fridge with ice cubes.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
LG Open-Box Find
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so happy to see this LG stainless steel open-box refrigerator. I was going to wait to get a fridge, but couldn't resist when I saw this. I did need a fridge with more room just having the fridge up top. My old fridge was a 2003 Whirlpool. It was a little noisy and the freezer door didn't close good. It might have been about ready to kick over. This LG was what I wanted. It's so quiet I can't hear it running, and it feels extra cold like almost to the icing point. It's the coldest and quietest fridge I've ever had. I just wish it had a place inside it off to the side where I could get my water, like I'm getting my ice cubes. I was told I couldn't get water with this one. I'll have to double check
about that. I like the small squared ice cubes they are kinda cute and fancy looking. Nicely done with that. I saw that LG was one of the three most reliable brands for fridges needing least amount of repairs, including Samsung and Whirlpool. I hope this lasts so I never have to buy another fridge. I think it's also what I wanted more with it having just one door up top instead of two for the fridge part, like I'd originally thought I'd wanted. I'd rate it 5 star but because of no water option I give it a 4. Thank you LG and Best Buy.
I would recommend this to a friend
Pros mentioned:
Design, Internal space, Overall performance
Rated 4 out of 5 stars
Happy with purchase!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the space it provides. Working well so far. Like the chime when the doors have been open too long! First time having freezer on bottom & like it! Plenty of ice being made.
I would recommend this to a friend
Rated 5 out of 5 stars
Lots of room.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I remodeled my kitchen and although my similar Samsung refrigerator was only a couple of years old it had French doors, I needed a high capacity refrigerator with a single door that opened to the right.
I really like the way the interior of this refrigerator is laid out - the door shelves are adjustable so you can put bottles and jars of condiments where you want them, not just where they will fit.
But the happy surprise feature to me is the cold cut/cheese drawer - you can get a lot of meats and cheeses in there and I don't have to use one of the produce bins as I did with the Samsung.
The installers were great and moved the Samsung into the garage for me. I am very happy with this purchase.
I would recommend this to a friend
Pros mentioned:
Internal space
Rated 4 out of 5 stars
Bottom Freezer Refrigerator (keeping it cool) :)
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give 4.5 stars but unable to put 1/2 star in rating. We purchased this refrigerator 7/7/22 and have had it for one year and have been pleased with it. I wish the fingerprints were less visible. Much more storage than our previous unit - the bottom freezer holds a lot with a shelf on top for ice and below that a divided storage bin. Keeps food a correct temperature and in-door storage compartments large enough for 2 liter bottles and gallon of milk. So far we are really satisfied with this purchase.
I would recommend this to a friend
Pros mentioned:
Internal space
Rated 5 out of 5 stars
Fridgr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered perfectly and no issues love the space and the ice maker
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Lg bottom freezer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Blown away by how much room this has, Im a single father of 1. I had a 18 cu ft normal fridge an it wasn’t cutting it freezer was jus to small had to pick an choose what i was gonna store. PLEASE DONT LISTEEN TO THE REVIEWS OF IT BEING NOISY Trust me it is not noisy at all. Love my purchase an lg continues to show why its the best , this is my 3rd appliance  2 more to go an set is complete.. Delivery on other hand needs some work jus seems like they wanted to drop n go not answer questions or even check if it was level, but i wasn’t signing anythin till i had questions answered n they leveled it….
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Mrs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very roomy and quiet temperature is excellent love the ice maker
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Pleasantly surprised on how quiet the refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was pleasantly surprised to hear how quiet this refrigerator is when it's running. No issues so far. Very roomy for 33 inch wide refrigerator freezer. Hope it lasts as long as my last refrigerator did 19 years was a good run.
I would recommend this to a friend
Rated 5 out of 5 stars
Love this fridge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tons of space, great lighting, easy to clean! I didnt think I'd like the shelves because I was used to split shelves, but these are adjustable and give SO much storage room! I took out the sliding dividers in the door shelves because they had too big of a footprint and they weren't really needed. I adore this fridge and highly recommend it!
I would recommend this to a friend
Rated 5 out of 5 stars
Family of 5
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been good but I’m bit concerned about how it doesn’t get cold my milk is sometimes warm but I think I might got a bad refrigetor I’ll add call them see if we can get the insurance to replace it