Customer Ratings & Reviews
- Model:
- 25MS550-B.AUS
- SKU:
- 6577078
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 25" LED FHD 100Hz Monitor's picture quality, price, and ease of use. Many also appreciate the adjustable height and performance. The only significant drawback mentioned was the quality of the built-in speakers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sound not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the monitor is good but sound not great, static sounds.
No, I would not recommend this to a friend Not great, pixelation issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great quality, too much pixelation for a 1080p
No, I would not recommend this to a friendMonitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a power on and off button. Overall its great. I bought two.
I would recommend this to a friendGreat Monitor, great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this so much I purchased a second to have dual set up.
I would recommend this to a friendExcellent Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. It is adjustable in both height and tilt. It also comes with a HDMI cable. It has good resolution and color.
I would recommend this to a friendGREAT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE LG PRODUCTS. GREAT PRICE FOR GREAT QUALITY!!!
I would recommend this to a friend
Amazing SIDE monitor
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not use it as a main monitor if you game but it’s awesome to use a a secondary or even tertiary monitor. I mounted it vertical/portrait using its VESA mount on the back.
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor because my other one didn’t have speakers. I’m still in shock about the great price
I would recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very sharp, and I use it for my hp laptop and Apple Laptop
I would recommend this to a friendExtra Screen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using for an extra screen Strong base Worth it Height adjustment is great
I would recommend this to a friendHubsand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great for wife's work computer since she has a new computer
I would recommend this to a friendMy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small rooms. Easy to install, easy to use.
I would recommend this to a friendExcellent Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was easy to set up and has great picture quality.
I would recommend this to a friendGreat display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display! Fantastic for school or home use. Wonderful price.
I would recommend this to a friendBuy online pickup in store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st time buying online pickup in store was a very good experience
I would recommend this to a friendNever worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t have a chance to review the product before traveling. I took the monitor in its original packaging as hand luggage to Thailand. Upon arrival, I opened the package and connected it to my desktop, only to find an issue—the screen displayed black and milky-colored bars. Returning it wasn’t an option since the shipping cost was higher than what I paid for the monitor. It couldn’t have been damaged during transport, as it was securely stored in the overhead bin.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Darush. Thank you for sharing your experience with us. We understand your concern about finding display issues on your LG Monitor (25MS550-B) model, after traveling. We strive to provide high-quality products and exceptional services to ensure a smooth experience. Based on your description of black and milky-colored bars on the screen, we recommend checking the monitor’s connections and trying a different HDMI or DisplayPort cable to rule out any signal issues. Additionally, performing a factory reset in the monitor’s settings may help resolve the problem. For guidance, visit https://www.lg.com/us/support/help-library/lg-monitor-how-to-perform-a-factory-reset--20153185231127.
If the issue persists, we’d like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions. We appreciate your patience. ^Juvy
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal at the time, however the picture quality is declining. There is now a line in the screen
I would recommend this to a friendMediocre
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good resolution, didn’t go into portrait mode like I thought and the inputs are facing out not down which is annoying
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kyle. Thank you for sharing your feedback with us. We understand your concern about the LG
Monitor (25MS550-B) model, doesn’t meet your expectations, especially regarding the resolution and the orientation features you were hoping for. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the resolution issue, we recommend adjusting the display settings on your device to ensure it’s set to the optimal resolution for the monitor. Additionally, if you're looking to rotate the screen into portrait mode, try using your computer's display settings or a third-party app designed for screen rotation, as some monitors require manual configuration for this feature. For additional help, visit https://www.lg.com/us/support/help-library/lg-monitor-how-to-change-the-screen-orientation--20153252505976. As for the inputs, if you’re finding it difficult to manage, consider using a cable management solution to make the connection process more streamlined.
Please send us a private message on social media @LGUSSupport if you need further assistance with your setup or if there’s anything else we can do to help. We’re here to ensure you get the most out of your monitor. ^Juvy
AVOID, DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely despise this monitor and the sole reason is the sound it makes. Every time the monitor receives or loses a signal, it makes an annoying *beep*, something you would hear in technology from the 1990s. It continues to beep for a few seconds EVERYTIME it loses or gains a signal (i.e. turning the computer on and off). To add insult to injury, there is no way to turn off this annoying noise. I would have returned it but I was on a work trip and missed the return window.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Monitor (25MS550-B) model. We understand your concern about dealing with constant beeping, especially when there’s no option to turn it off. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
It’s unfortunate that some monitors have this sound feedback, and we agree that a disable option would be beneficial. You might want to explore software settings or OS-level sound adjustments on Windows or macOS to mute or adjust the beep. For more help, visit https://www.lg.com/us/support/help-library/lg-monitor-how-to-troubleshoot-soundrelated-issues--20153986754522.
If the beeping continues to bother you, we’d be happy to find other solutions. Please send us a private message on social media @LGUSSupport, and we can assist you further. ^Juvy
Computer monitor replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing 4 screws. I realized this when settling up my monitor. I found 4 similar sized screws in my house, but they don't fit exactly.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thanks for sharing your experience with the LG Monitor (25MS550-B) model. We understand your concern about discovering missing screws during setup—especially when you're eager to get your monitor up and running. We're committed to ensuring that our products are delivered with all necessary components to provide a seamless experience.
The original screws for the stand and wall-mount bracket are usually metric size M4 or M5, depending on the mounting method. Using incorrect screws could potentially damage the threads or housing, so we want to help you get the right ones. You can also contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
Please reach out to us directly on social media @LGUSSupport with your monitor's serial number, and we’ll help you request the correct screws or assist with parts support if needed. We’ll do everything we can to make this right. ^Juvy
