Customer Ratings & Reviews
- Model:
- 25MS550-B.AUS
- SKU:
- 6577078
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 25" LED FHD 100Hz Monitor's picture quality, price, and ease of use. Many also appreciate the adjustable height and performance. The only significant drawback mentioned was the quality of the built-in speakers.
This summary was generated by AI based on customer reviews.
AVOID, DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely despise this monitor and the sole reason is the sound it makes. Every time the monitor receives or loses a signal, it makes an annoying *beep*, something you would hear in technology from the 1990s. It continues to beep for a few seconds EVERYTIME it loses or gains a signal (i.e. turning the computer on and off). To add insult to injury, there is no way to turn off this annoying noise. I would have returned it but I was on a work trip and missed the return window.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Monitor (25MS550-B) model. We understand your concern about dealing with constant beeping, especially when there’s no option to turn it off. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
It’s unfortunate that some monitors have this sound feedback, and we agree that a disable option would be beneficial. You might want to explore software settings or OS-level sound adjustments on Windows or macOS to mute or adjust the beep. For more help, visit https://www.lg.com/us/support/help-library/lg-monitor-how-to-troubleshoot-soundrelated-issues--20153986754522.
If the beeping continues to bother you, we’d be happy to find other solutions. Please send us a private message on social media @LGUSSupport, and we can assist you further. ^Juvy
Computer monitor replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing 4 screws. I realized this when settling up my monitor. I found 4 similar sized screws in my house, but they don't fit exactly.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thanks for sharing your experience with the LG Monitor (25MS550-B) model. We understand your concern about discovering missing screws during setup—especially when you're eager to get your monitor up and running. We're committed to ensuring that our products are delivered with all necessary components to provide a seamless experience.
The original screws for the stand and wall-mount bracket are usually metric size M4 or M5, depending on the mounting method. Using incorrect screws could potentially damage the threads or housing, so we want to help you get the right ones. You can also contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
Please reach out to us directly on social media @LGUSSupport with your monitor's serial number, and we’ll help you request the correct screws or assist with parts support if needed. We’ll do everything we can to make this right. ^Juvy
Regret
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed tbh Only lasted 6 months before it started popping
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Monitor (25MS550-B) model, not meeting your expectations due to the popping issue. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
For the popping issue, please ensure that the monitor is properly connected and that the power supply is stable. Sometimes, using a surge protector can help prevent such problems. For more help, you may visit https://www.lg.com/us/support/help-library/monitor-making-a-cracking-or-popping-sound--20150907924498. For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy
- Pros mentioned:Price
Its perfect for my needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I needed. Super reasonably priced. Obviously not like a super gamer monitor but for what I need its perfect. If you are looking for a low cost monitor that is still nice and has built a built in microphone this is the way to go.
I would recommend this to a friend - Pros mentioned:Picture quality
Good quality at an affordable price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality at an affordable price. Lightweight, and was delivered with no problems.
I would recommend this to a friend Best affordable monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor to buy. It’s best for doing work then gaming
I would recommend this to a friendCame with no power cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it yesterday and didn’t come with a power cord
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us. We understand that your LG Monitor (25MS550-B) model didn’t come with a power cord. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience. To help resolve this, we recommend checking the box packaging once more to ensure the power cord wasn’t missed during unpacking. If it’s still not found, please contact Best Buy customer service at 888-237-8289. For further assistance, you can reach out to us via private message on social media @LGUSSupport with your proof of purchase, and we will assist you in getting a replacement power cord as quickly as possible.
We appreciate your patience, and we’ll make sure to take care of this for you. ^Juvy