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Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,112 reviews
  • Rated 5 out of 5 stars

    Great refrigerator! Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of features. This is our second one and we love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black Stainless chips! Go with standard stainless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first want everyone to know that black stainless steel will chip off the black coating so just get stainless! Also Best Buy switched a brand new fridge for one that was dented and obviously not new. I learned a lot from this purchase.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Alice. Thank you for taking the time to leave us feedback. We're sorry to hear about your negative experience with the black stainless steel coating on your refrigerator. This is not what we want you to experience. For the best assistance, you can reach out to the BestBuy service team. If you have any concerns about LG products, you can send us a private message on Facebook or X (Twitter) @LGUSSupport, and we'll be more than happy to assist. ^Dan LG

  • Rated 5 out of 5 stars

    Look great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the bottom freezer and sometimes miss my side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just got our new refrigerator and all is going well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs! Roomy and fits all our groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhoades review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people were very knowledgeable. Installers were very pleasant and strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is really good. I really recommend this product. This is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabuloso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanto es súper practico y cumple mis espectativas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new purchase. It fits perfect. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatRefrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, customer support and delivery process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been amazing and we are so happy with everything that bestbuy has done for us and this transaction.

    I would recommend this to a friend
  • Cons mentioned:
    Door closing

    Rated 3 out of 5 stars

    Love our fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right door is kinda heavy. And opens too far, probably more an installation problem than the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Best refrigerator I ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful replacement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the early demise of a different LG model refrigerator, this seems to be a wonderful replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy it again.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First French door fridge. Love the fridge...adjusting to the bucket style freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very happy with purchase and looks awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working out great for us. It is all good. It has an excellent rating as far as we are concerined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great fridge! Delivery was quick and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door ice maker.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for less than a month and the ice maker in the door will not disperse ice. I have tried to remove the tray but it looks to be frozen at the bottom and won’t come out. I haven’t yet gotten ahold of LG yet to see what needs to be done but will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and quick - will buy again from them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth experience. The associate was very knowledgeable and very helpful.

    I would recommend this to a friend