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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 973 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, ice maker, and design of the 26.2 Cu. Ft. Side-by-Side Refrigerator. They appreciate the ample storage space and efficient ice production. Many customers also find the design of the refrigerator to be visually appealing. However, some customers have experienced issues with compressor failure, noise, and cooling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 973 reviews
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely a year into having this unit it required service. There is a known issue with the sealed system. Repairs have been a disaster. Had to purchase another unit until this can be repaired. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Alot of repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought this Refridgerator we have had multiple repairs and still getting repairs on this item. Waiting on a door and it has been 2 months since we heard anything. Paid alot of money for a supposedly great fridge. I even asked for a replacement and I was told my warranty runs out in 2020 to. Keep getting the repairs done.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 1 out of 5 stars

    Damaged!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has major damages. I was able to speak with a representative on the delivery day but now cannot reach anyone. They said we could get credit or a replacement. Now., NOBODY will take my calls. All morning long! Big mistake buying from Best Buy!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We regret you did not receive support in resolving the issue and we hope that you are willing to
      allow us another opportunity to assist. Please contact LG Customer Support by direct message
      via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
      You can also call us at 800-243-0000. Please provide your contact information, model/serial
      numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 4 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the doors open and stay closed not letting cool air out, keeping your food cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inexpensive fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge not loud and looks great in your kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by Side fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I have Owned so far, it works excellent it has really nice features. I would totally recommend this product, I know for fact LG is the best brand line in the making of Firdge's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is significantly better that he one we had, which was only 3 tears old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped around for a while and found this online so we went down to Bestbuy and checked it out and it was surprisingly larger than we anticipated and for the price it was a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light inside is great. Water comes out at an angle you have to get used to but still ok.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of LG fridge compressor.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware! LG compressor capped out in less than 2 yrs. working with MFG to see if I can get some warranty on it. I had many other LG appliances like Dishwasher, washer, dryer. 1st bad experience with Fridge.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far satisfied with the refrigerator and would definitely recommend this product !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge keeps food super cold! It produces ice at a wonderful rate!! No issues!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG - 26.2 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel (Silver) is a good buy. It cools quickly & is quiet. The ice maker works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the refrigerator and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything I expected. Very pleased with the purchase. The Best Buy installation techs were very professional and did an awesome job setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep shelves- good amount of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially hesitated buying a side by side refrigerator , but found that it provides ample space both in freezer and Fridge sections. After using it I am happy that I chose it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Family Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the alarm if you leave the doors open. Crushed ice maker is awesome!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had LG refrigerators in the past and had no issues. This one was junk. First one arrived and the water did not work and it just made loud clunking noises. Second one came in and the icemaker did not work.. Sent it back and got a Samsung instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    noisy, quit working after 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a class action law suit against LG due to the linear compressor on the 2016 production models. My Freezer/Fridge stopped working about 3 years after I purchased new from Best Buy. Would never buy LG appliances again. They should stick to TV's.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Price, Cheap Shelves not happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are really cheap and fall off track....

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that the racks do not provide a snug fit. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Rated 4 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks nice. Matches the other appliances. Great deal.

    I would recommend this to a friend