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Customer Ratings & Reviews

$1,219.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 250 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 26.6 Cu. Ft. Side-by-Side Smart Refrigerator for its substantial capacity and overall performance, with many noting its beautiful design and suitable size for their kitchens. The refrigerator is also appreciated for its quiet operation, effective temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the ice production capacity of the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 250 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    L G freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and very nice setup, also quite.Great sale at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, big storage, the water and ice dispenser is amazing, i only wish LG would have a more user friendly interface on the dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Buy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refer very much inside setup for-easy organization and easy to see items in both the freezer and refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge. Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is needed to be change. I am enjoying my fridge. It is a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nicer than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sleek finish plenty of room inside really like the ice maker in the door creates way more space in the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase ...has alot.of room in both the fridge side and freezer side .love the fact the ice storage is in the door itself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m enjoying this item no issues and it met my expectations. I’m loving it right now

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ( technology, storage capacity and quality) and great service from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Large, sleek, versatile!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking refrigerator. Very spacious. Shelves easily configured for height. Bright interior lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I'm very pleased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It have plenty of space and it gets really cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must get for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that works beyond expectations. Delivery and installation were quick, efficient and very

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand refrigerator, nice size storage. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG stainless steel refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. LG makes great, dependable products!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge rating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only been a couple of weeks, and like our new fridge/freezer. Very spacious and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I love the freezer and fridge separation. The drawers and side storage are removable and easy to clean. It has a wonderful water, ice and crushed ice dispenser. Very convenient. You do have to replace the filter though. We are happy with our purchase. Thank you. Everyone who helped were very professional, also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG Side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG side by side is quiet and works great. Sales experience and delivery at Best Buy was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Lg 2 door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is ok, but fridge is good, metal imperfections here and there, but overall good fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice production

    Rated 3 out of 5 stars

    A Basic Bi***

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG side by side smart fridge is a very basic model. If I had a chance I would pick something else in a heart beat. The ice dispenser is tiny and as a family of over 4 people, we never have enough ice. The water that comes out of the dispenser is never cold. The button to choose types of ice and water is painfully hard to use. Sometimes you press on it multiple times before it switches to what you want. I give it 3 stars because the refrigerator keeps the food cold and the freezer keeps things frozen. If you have the money by better.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MaryP. Thank you for sharing your experience with us. We understand your inquiry regarding the ice capacity and dispenser functionality of your LG Side-by-Side Smart Refrigerator. We understand that the unit didn't meet your expectations for your family's needs. To help with the water temperature, we recommend dispensing at least 2 to 3 glasses of water to allow the chilled water from the internal reservoir to reach the dispenser.
      https://www.bestbuy.com/product/lg-26-6-cu-ft-side-by-side-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZHH9V
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is roomy and very functional. Meets and exceeds all my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Is It Running?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietest refrigerator ever. I really wasn't sure if it was actually running until I opened the doors and felt the cool air. I love the dimming LED lighting too. I think this is a good value for such a nice refrigerator with Wi-Fi. I find the daily power consumption info on the LG app useful as well. Highly recommended!

    I would recommend this to a friend
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