Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,411 reviews
  • Rated 5 out of 5 stars

    Looks Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but had to exchange it for something smaller. It would not fit in my kitchen. But it looks really good and has a lot of nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge install was not impressive. Still is not close to being level. It slams shut every time. Because apparently tgey can't get it level

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Finally one that works!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only hoped, that It would have worked from the beginning. After 5 returns, the sixth refrigerator is working like a charm. An LG customer should not go to the aggravation of having to return a new item so many times in order to get one that works. I originally purchased this item on 05/18/2021 and received the one that works on 07/01/2021. I'm giving BEST BUY (Hialeah Store: Number 0555 063 3872 062821) personnel 10 stars for the service provided and of course for the HUGE discount on the price for the grievance and delays. THANK YOU BEST BUY!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Great fridge so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best fridges we own so far and the feature of the mini door in the front is a killer , only complaint will be the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice fridge, has all the perks, has a preview door but saved hundreds not to have a window, but still preview door nonetheless. Great price as well, great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the perfect refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is ingenious to have the power cord on top instead of in the back. I could move it back where I wanted. Great product. I can't send a photo I bought it for my daughter and we love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like this side by side

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the beverage door; however, would of liked another shelve level option and an extra shelve for smaller items or larger items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the grandkids can get to their drinks without rummaging through my fridge. The ice and water did taste bad but lg sent a new filter .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we where looking for. The showcase door is so convenient when we need to grab a water it's really nice to not have to open the whole door. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. Having the dual doors it is easy to locate items in both side. Love the water/ice in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a week but so far we love it. Delivery and set up were great. They showed up right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been great thus far, would buy it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a bit of a learning curve for guests as they will get water all over the floor until they figure it out. They also tend to not close the outer door all the way, just takes some keeping an eye on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The water dispenser was less desirable. N9 wel designed. Otherwise love the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Wish it had one more drawers higher for simple sandwich meats, cheese etc... but overall it’s a good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really debated on this purchase. I love this refrigerator. It is organized well and looks great in my kitchen. One suggestion: have it delivered and setup! It is very heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LoVe My LG!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is one of the better brands of appliances you can buy! The freezer at the bottom with the french door is a fantastic desigm!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    other then damage on the refrigerator i love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly was in need of new appliances , i still need a dish washer that will be next if the price is in my budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door in Door LG Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and delivery of my new LG Refrigerator was great. No issues and I’m so pleased with this door in door style. Love the new Refrigerator! Love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps food cool

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. It keeps food fresh for longer. Appreciate the feature where fridge sounds off when a door is open for a certain amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new refrigerator is fabulous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my major appliances in my home are LG. This new refrigerator is just what I was looking for! Everyone who comes to my home speaks very kindly about all my appliances!

    I would recommend this to a friend
Sponsored