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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,288 reviews
  • Pros mentioned:
    Craft ice, Size

    Rated 4 out of 5 stars

    Overall great refrigerator do not like the handles

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this is more of a 4.5. Fridge is a nice size. Feels very solid. Temperature never fluctuates. Super quiet. Craft ice is a plus. Connecting to app is a nice extra feature to control a few things like making ice and monitoring functionality. The only flaw that I have come across over the last year of use is the handle design. The handles are inside the doors when handles are normally outside of the doors and easy to grab. The handles take a lot of getting used to especially for the younger ones. Their hands are always all over the doors because of the placement of the handles. We also do not use the knock feature as much as we thought we would but it does add to the design of the fridge. I still would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    AMAZING FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome!!!!! I saw someone complain it’s not a door in door fridge, but if you just do a bit of reading before you buy you will see that this isn’t a feature of this fridge. So know before you buy, but the instaview is awesome!!! Craft ice is cool, and the UV light feature for the water dispenser was just what I need to convince my fiancé this is the fridge we needed. It’s quiet too, quieter than our old fridge for sure. The only feedback I would like to give LG is different lighting positioning inside the unit. Let me explain, the light is great and lights up the whole fridge/freezer. But inside the freezer, we like to keep pizzas on the top shelf. The boxes block out most of the light to the bottom of the freezer. It’s really just a nitpick if I had anything I would change about the fridge because it’s not a big deal at all, but our old fridge had the lighting on the side so we did not have that problem. So yea, 11/10 buy this fridge. I look forward to flexing that craft ice maker to my friends anytime the come over

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator LG 27 cubic foot we had a Samsung refrigerator the air compressor is behind the ice machine and we never had day one! So July of 2024 I purchased a LG 27 CUBIC FOOT refrigerator I believe it's the best investment I've had in a long time it holds over 2 and 1/2 cases of pop on the first shelf alone 4 gallons of milk you can't beat it buy it it's well worth it you will not be sorry LG you did it you really did it great job I hope the thing lasts forever and if you need a fridge this is what you want to buy it's only 36 in wide this thing's a monster we love it thank you LG

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Awesome frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I have tons of room now. Works seamlessly. Craft ice is cool but door ice is awesome. Just a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Storage space

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s so spacious and I love my craft ice that I’m getting, it also looks beautiful in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great upgrade if looking for a refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrig is great and has a ton of space. The ice takes a bit to get going and give a lot of ice but still has a good amount even with space saver.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance, Storage space

    Rated 5 out of 5 stars

    Want cool craft ice... this one is for you!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this refrigerator! The stainless stays very clean, love the craft ice maker option! The side by side offers great storage space!!! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge for about a month now and absolutely love it. It is beautiful and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After issues for years with Samsung finally got a LG like our other appliances and the process from purchase to delivery and set up were flawless. It is nice and quiet and ice and water are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Refrigertor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just right size for my kitchen and the functions of this is really doing what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 4 out of 5 stars

    Happy so far and was a great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this refrigerator a month ago and we’ve been happy with it so far. It’s an upgrade to our older fridge as it has more capacity and we just prefer the side by side freezer and refrigerator. Although we wish freezer is a little bit more wider, it still has more capacity than what we previously had, and having shelving vs bottom freezer is just easier to organize in our opinion. Ice maker is great so far with an option for cubes or crushed ice outside, or crafted ice inside the freezer. Note that the crafted ice maker can only make max of 6 round ice per day. A couple of design flaws in our observation and opinion - bottom drawers for refrigerator and freezer can’t slide all the way out unless the doors are fully open. The top glass cover can be lifted slightly, but you’d still need to be able to slide the drawers out midpoint for it to be accessible.(keep that in mind if you have cabinets on both sides and ensure that you have enough space to open the doors all the way.) And 2nd which isn’t the biggest deal but could get annoying after a while is the ice dispenser outside the refrigerator. It tend to spit out ice all over, so if your glass or container doesn’t have a wide opening, you’ll likely have bits of ice to clean up (especially when using the crushed ice option). If you can get used to the design flaws I’ve mentioned, then this is a good buy. It can be paired with the LG ThinQ app, it looks beautiful, and plenty of refrigerator space. Also got it on sale for $500 off at the time, so it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my refrigerator. Fits perfectly. Craft ice dispenser works well. Tons of space in refrigerator and freezer. Black Stainless Steel is beautiful in my kitchen. Delivered quickly and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice side by side craft ice maker refrigerator. The kids loved to drink their beverages with the fancy round ice that the ice machine made. It’s easy to see what’s inside the fridge through the window without having to open the fridge door. The fridge and freezer work nicely. We love the water filtration system, With this refrigerator around we don’t have to worry about buying bottled water. I would recommend it to friends and family. If you want it buy it, you will not regret buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    A nice, quiet, spacious place for your food.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious, well illuminated. And quiet! We love the dual ice makers, too. The stainless steel cabinet is lovely and doesn’t show fingerprints easily. Once installed, the cabinet quickly came down to 37 degrees while the freezer got to the expected 0 degrees. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    We love the our LG!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing fridge, a lot of space, I love the fact have stainless steel inside make really easy to clean, very quiet, the craft ice is a hit with friends! Have more space than other models and look really cool in my kitchen. The instaview save a lot of money making easy to see inside without the need to open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Storage space

    Rated 5 out of 5 stars

    Love it!! Highly Recommend it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the special round ice that it makes. There is a lot of room in the refrigerator, and the shelves on the door are really deep. When tapping on the door from the outside, it is extremely nice to be able to see what is in the refrigerator without having to actually open the door. Make sure to make allowances for cabinets if you do have them above the refrigerator, as we did lose them due to the height of the hardware of the doors. But we still love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It definitely looks nice for the price point. Ice machine works perfect and craft ice looks nice but slightly worse than how it looks in the photos. Refrigerator side doesn't cool the items exactly to the temp you set it to. You always need to set it lower. You set it to 30 degrees and it's 40 in there. It may be because of our outlet

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Storage space

    Rated 5 out of 5 stars

    LG Instaview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge that is extra roomy. Craft ice is very cool and ideal for parties. Sleek design and very high tech.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, excellent price and storage capacity. Elegant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge, weird opening handle location

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install were fantastic. Nice refrigerator. The location of the handles to open takes a little to get use to. The knock on the door to turn lights on can't be two simple taps to activate, have to really knock on it like knocking on a door, could not find anything on how to adjust that. Don't really see the value on knocking on the door to see what is inside yet. Hooked it up to my phone which is a good feature. The fridge will let you know when its time to change the water filter. I do recommend, but give 4 stars due to the opening handle location and needing to knock too hard for the light to come on. Should be two taps like when you tap your phone is my recommendation.

    I would recommend this to a friend
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