Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Angle. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Left. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • LG is ranked #1 in Customer Satisfaction by J.D. Power CUSTOMER HIGHEST SATISFACTION J.D. POWER FRENCH DOOR REFRIGERATORS Side-by-Side Refrigerators *Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
  • The image features a large, silver refrigerator with a built-in ice dispenser and water dispenser. The refrigerator has a side-by-side design, with a large freezer on the bottom and a refrigerator section above it. The refrigerator is filled with various bottles, showcasing its spacious interior. The refrigerator is also described as America's most reliable line of appliances, as per the leading consumer organization.
  • The image features a large refrigerator with a water dispenser on the door, advertising the LG ThinQ Care app. The app is designed to provide smart alerts and usage reports to keep your appliances running smoothly. The refrigerator is shown with a door open, and a hand is holding a cell phone, likely showcasing the ThinQ Care app. The advertisement emphasizes the convenience and efficiency of the app in managing your home appliances.
  • Alt View 11. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 12. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 13. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 14. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 15. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 16. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 17. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 18. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 19. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 20. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 21. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 22. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • Cool Guard video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • LG Advantage Refrig ThinQ Optimal Performance 30sec Video video 0 minutes 30 seconds
  • LRSOS2706_ 27 cf Refrigerator Product Features Video video 1 minutes 44 seconds

LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

Model:
LRSOS2706S
SKU:
6468484
Your price for this item is $1,599.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,288 reviews
  • Pros mentioned:
    Craft ice

    Sleek and Stylish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel color, the craft ice, the tap on the door to see what's inside, and no more bending over and digging through the bottom drawer to find your frozen food. Keeps everything organized, and the gallon of milk fits on the top shelf with plenty of room to spare for the iced tea pitcher. We are very pleased with our purchase!

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Stylish and much needed purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how stunning this looks in my kitchen. It was a much needed purchase and our family loves the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Great appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great. Love the ice balls for a cold glass of water. They even drop right into a contigo water bottle.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for giving us 5 stars! We feel fulfilled that this LG Refrigerator has met your expectation and requirements. Know that this will be shared with the entire team to spread the positivity around. :) ~Bridge LG

  • Pros mentioned:
    Craft ice, Overall performance

    Excellent refrigerator!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! No issues at all. Love the ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Nice fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great svc. Glad to get such a great and hopefully reliable appliance. Cant wait to use huge ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Happy not to be handled (well, fridge handles/d)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many appliance purchases are fun. I love the see-through door that I can tap to turn on the light. On the more practical side, I am most happy with the lack of ugly handles protruding from the fridge and the water/ice dispenser in the door. All good! Not one complaint. Happy customer.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge. The rounds Ice cubes and open glass are the best things. We had an issue with a broken ice tray

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Research this one!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are researching refrigerators, check out the LG-27 Cu.Ft> Side by side with Craft ice and instaview. Ours is around 3 months old now and we really like it. The ice maker is outstanding. The door makes small squares and inside makes ice balls. The instaview door is pretty cool too. Overall it gets a thumbs up.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey! We’re just bouncing up for joy that you are now a part of the LG family! Thank you for sharing details on the amazing features and abilities the LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice and InstaView possesses! We really value your opinion, as it inspires us to keep developing exceptional products for you and our consumers. We can't wait to hear more five-star feedback! Enjoy! ~Rita LG

  • Pros mentioned:
    Craft ice

    I like it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it's very good, it makes ball ice for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Great Fridge

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 icemakers make give versatility and the the space inside is enormous Looks Fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    LG Ref with uv nano & lots of ice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good design! round ice! lots of extra ice ! uv nano a bonus ! love it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Happy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a complete upgrade form my last Refrigerator! the connect app features and craft ice are great!

    I would recommend this to a friend

  • Love my refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are nice and using the app helps to keep track very roomy

    I would recommend this to a friend

  • Extra Room.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for the extra room. We recommend purchase

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Really nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to replace an older one. Unfortunately, the first one arrived damaged, but Best Buy was really good about getting another one out within a reasonable time. Delivery and installation of the second one went smoothly. We really enjoy all the features, especially the craft ice! Hopefully this will last us a long time.

    I would recommend this to a friend

  • Very Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator, what's missing is the butter draw. Craft ice takes a long time but works nicely. Takes a bit to get used to the fact that the right side doors don't open separately lol, the glass gives that perception.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Good so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only have had about a month but love the design and the two ice makers.

    I would recommend this to a friend

  • LG 27.1 cu ft side by side

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great refrigerator freezer from LG at a fantastic sales price. Delivery and installation team was also excellent. I highly recommend this prduct and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    My refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very nice to use easy access plenty of room two types of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, works great and pretty the Ice features are amazing as well

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
Page 4, Showing 61-80 of 1,288 reviews
Sponsored

People also viewed

  • LG - 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel
    Clearance
    Your price for this item is $1,499.99
  • Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Auto Open Door - Stainless Steel
    Your price for this item is $2,049.99
    The comparable value for this item is $4,099.99
  • Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
    Presidents' Day Deal
    Your price for this item is $1,899.99
  • LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
    Your price for this item is $1,899.99
    The comparable value for this item is $3,499.99
  • LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel