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Customer Ratings & Reviews

Your price for this item is $1,599.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1244 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,244 reviews
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Craft ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. This is the second one I bought for one of my homes and the other one is in a rental property. I love the space and all types of ice that it makes only thing I would want them to do is make the glass part actually functional and to add handles to the drawers but I mean that’s not a dealbreaker for me. It was between this one and the more expensive LG I just couldn’t see myself spending almost $5000 so I ended up getting this one and I’m pretty pleased with it. It works with the LG app so you can see how much I see you’re making how much energy you’re using and when you need to replace your filter to automatically order it

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Ecstatic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Our 1st Brand New Refrigerator Ever & we've been Married 26yrs.! Works DIVINE. We Love The Ice Craft Maker (forms Circle Ice Balls) & the The Regular Ice Maker/Filtered Water with UVnano. This LG Fridge Chills My Drinks Amazingly, Freezer also keeps all our Items Fresh. So Happy & Satisfied. Can't keep out the Attractive, Modern Look this LG has. Oh! and you knock on the Glass on Fridge Twice & the Fridge Lights Up so you can See Inside & Conserve Energy by not having to Open the Door so much. LOVE!❤️

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for spreading the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice fridge, wifi is cool, craft ice is cool!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Works great, could’ve been designed a little better. The window is a dumb feature, really really wish I could just have all black stainless panels but everything is backordered. It would be nice if it was at least one of those access door things. The bad part about that window is with the sun shining in the room you can see all of the stuff inside which looks messy unless you strategically place items for show. Mine also won’t stay connected to wifi, it’s been a week, hopefully we’ll figure that out-it’s NOT my network. Love the flat front and square edges. I wish they would’ve copied Samsung and put recesses in the top of the doors to pull open, it would keep the front a lot cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! I really enjoy the craft ice feature because it adds a nice touch to our drinks and works perfectly. The cooling and storage space are excellent, and the layout makes everything easy to organize. The delivery drivers were also fantastic; they arrived on time, were respectful, and handled everything with great care. Overall, I am very satisfied with this purchase and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it's spacious and big; you can store a lot of food in it. The water dispenser is great and it produces ice super fast. The craft ice maker is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great Refrigerator, works really great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a very nice product. It has indoor ice and craft ice. The ice/water expensor has a violet light germ kill. The 27 cu ft has lots of room. Door shelves are wider and hold all of my condiments easy. I like the black stainless steel. It has the instaview. I kind a like that. Don't need to open the door as much. The OLD lights start a little low and then increase to full bright. I'd suggest you look at it. And LG is a good quality manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    So happy with our side by side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to delivery and install, we are thrilled with our new LG. It is incredibly spacious and combines the best features of a side-by-side (a freezer you can organize) with all fo the latest and greatest technology you usually find in a french door model. My toddler loves knocking on the door to peek inside and I love the craft ice at the end of a long day.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    LG side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best! It doesn’t have handles so there’s not hand prints all over. The side by side doors make everything easier to organize and there is lots of room inside! Definitely a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Storage space

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely do it. The fridge looks beautiful, it’s spacious, easy to use and the craft ice is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    "Our New Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched the 2021 and 2022 side-by-side refrigerators and finally reached a decision because this model was in our price range and scored over seventy with consumer reports. In fact, the top four refrigerators listed in Consumer Reports were LG refrigerators, leaving this one scoring the lowest out of the four listed, so we felt quite comfortable buying an LG. After we bought it, we were so glad that we did, especially after a week or so when my wife really started enjoying the craft ice. Now, I am a crushed ice guy, and this refrigerator makes the best-crushed ice as well. We like knocking on the glass to get the light to come on so we can see what's in the Frige. Lol, we act like kids again with this new toy. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Nice fridge with a couple extra features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with ice and water on the door, an added feature to peek in without opening, and another ice maker for fancy spherical ice. Cant go wrong with that

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice
    Best Buy Employee

    Rated 5 out of 5 stars

    This fridge is awesome!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome purchase, my wife and I love it. It has the circular ice cubes, large inside, and a great price was 100% worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It works as instructed and I like the custom ice balls, as a choice to the crushed ice that comes out of the machine. I get so many compliments on it and love that I can touch it and see what’s inside before I open the fridge. highly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Recommended. With a lot of capacity to store food and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Fridge Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I made a great choice! Unbelievable amount of space inside. It goes great with my other appliances. The best feature of all is the tap door that lights up and shows you where everything is before having to open the door. Would definitely recommend to those looking for a great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very spacious and we love the craft ice cubes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge, it has lots of storage. The craft ice is awesome but don’t use any till the bin fills up as it takes 24 hours to make 3 or 6 balls of ice. The regular ice bin is small but you can speed it up too which is great.the only feature is the instaview don’t really use it without the door in door feature, gives it a nice look though.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    So far excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast cooling fast icemaking two different types of ice if you wish has two different icemakers round balls for slow me cubes which can be crushed see through front door when tapped seems like a excellent refrigerator freezer so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing fridge...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good refrigerator. I love the round big balls of ice that it makes.Spacious,you can put all your groceries,glasses and beers inside.I also love when the light gets on when touching the glass.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    As someone who sells appliances…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, and I’m not even a side by side fan normally. With the large shelves you can fit even frozen pizzas and turkeys in, with plenty of extra room. The fridge side is just as big but nothing is so big you lose it with french doors. The craft ice is definitely nice too have without watering down your drink. It’s a large fridge and you do not want to have it up against a wall on either side, meaning the wall can’t extend past the start of the door or you won’t be able to open the drawers inside. Love the fridge beautiful.

    I would recommend this to a friend
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