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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1281 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,281 reviews
  • Pros mentioned:
    Craft ice, Size

    Rated 4 out of 5 stars

    Ver spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! I love how it looks in my kitchen! Its nice & spacious & can fit so much food! The only thing I dont like is there is no deli drawer or butter shelf. The knock feature isnt read that great either. I love the craft ice tho!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product experience feedback. ^Jennifer LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge and nice looking!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with a side by side because I was sick of putting my freezer food in a drawer! I wish it were a bit wider but overall nice size. We love the knock feature to see in. Like that it has ice and water in the door. And my favorite is the big craft ice!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 4 out of 5 stars

    Love my new fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge. It is very spacious and looks beautiful in my kitchen. The door in door feature is great. It cools evenly and perfectly. I love the ice making feature and the water filter makes the water taste so good . It is very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and look of the garage is great. Plenty of room, alerts if you live the doors open too long and the craft ice feature is pretty cool. I’m used to have a French door fridge/freezer but I actually like this side by side fridge/ freezer better

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    LOVE, LOVE, LOVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How many people can say they LOVE their refrigerator? I LOVE it—the Craft ice, the spaciousness, the easy-sliding drawers, the lifting shelf for the bottom drawer of the freezer, and especially the see-through door when you knock twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig. Love the selection of ice it makes. The delivery was great and the sales staff were so attentive. I’d buy again next time I need Appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator so far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the see through screen knock to turn on and off feature. It has enough room to store everything my family of five need. Great refrigerator looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Very quiet! Love the craft ice!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved it, the space is amazing and the comfort and ease of having everything at hand is great, and the ice is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing fridge...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good refrigerator. I love the round big balls of ice that it makes.Spacious,you can put all your groceries,glasses and beers inside.I also love when the light gets on when touching the glass.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is absolutely gorgeous. Everything I expected and more .., took months to receive it but it was worth the wait. Very spacious large storage drawers in fridge and freezer. Door shelves are large fit gallon milk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator purchase and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG Refrigerator I purchased. Delivery was on time and efficient. Delivery men hauled away old refrigerator with no problems as agreed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 L G kitchen appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thing, I am happy with the result.I bought a hole matching set of 4 L G kitchen appliances from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge very spacious. My only regret is getting the touch screen to see inside because we don't use it aha not having handles because of so many finger prints

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this Refrigerator. It's modern look is just great with the black glass door to round ice balls.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Nancy. Definitely one kind of a refrigerator you have purchased! We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Pros mentioned:
    Craft ice, Size

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…fits perfect.. enough storage and ice machine works great.. ice balls is a hit at gatherings!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Hi-tech, handsome, efficient, roomy & quiet fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new fridge. I got it on Memorial Day- made comparison at other stores, Bestbuy had it at the best prices! It looks so hi-tech, I like that I can see what’s at my door and it’s roomy. The fridge is build very sturdy. Super quiet. I wish I can stay in there to cool down when it gets hot haha. With my old fridge the packet of bean sprout I bought usually goes bad in 2 days. This kept the packet of bean sprouts for 6 days before going bad. I’m impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are nice and using the app helps to keep track very roomy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for the extra room. We recommend purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator with dual ice makers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has met all my expectations. It was a hit for the holiday and everyone loved the dual ice maker (craft ice balls) for their drinks. It makes 6 ice balls a day on our setting, so I stocked them up before Thanksgiving.

    I would recommend this to a friend
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