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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1477 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,477 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this new fridge. It looks good, and it has lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great refrigerator for me. I live by my self so I don't need a large one, so this one is perfect for me. Also, not having handles is really nice, took a few days to get used to them, but really enjoy it now.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been amazing, Keeps everything fresh. Ice makers continue to make ice when it's low. So far it's been good. The storage capacity has lots of room for all groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best in class fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exterior dimensions are similar to my last single door fridge but the inside fits twice as much stuff. The in door icemaker is golden! Love it and couldnt be happier with the price point for the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good. I added a couple extra plastic drawers to hold deli meat and one for eggs. Both the frig and freezer compartments are large and easy sizes to make use of.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    NICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the refrigerator for about a month and love it. It has nice clean lines (actually looks more expensive than it is), keeps accurate temps and the ice maker saver is great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lots of space. Keeps everything at the right temperature. The only reason I did not give a five was ice is not as quickly made as my last fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge I just don’t necessarily like how far out it sticks out. This is a huge fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Beautiful fridge with lots of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Had a dent at installation, but Best Buy took care of it and replaced the door. Purchased a month ago.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG SIDEBYSIDE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now my new LG refrigerator is doing all that it’s supposed to do. It make the perfect size ice cubes, I can control the temperature for each side, and it has enough space whether I’m using the freezer or the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this fridge. Looks great deep shelves. Ice maker has rapid 24 hour adjustment for those days when you’re using a lot of ice. Wish it held more actually.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of interior space but not terribly deep or tall. Love the capacity of the door shelves. Price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Best of the world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I like it very much It has a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator the space inside is nice. I love how it looks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    FantasticFridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Has plenty of room on both sides. Sleek looking when you enter the kitchen. Extremely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good Family Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! I have had it for a couple of years no problems at all.

    I would recommend this to a friend
  • Cons mentioned:
    Drawers

    Rated 4 out of 5 stars

    Drawer design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water/ice in the door feature but the pull out drawers could have been designed better with pull outs at the top of the drawer instead of the bottom so one does not have to stoop as low to pull out the drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good LG model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets nice and cold, looks great. Ice dispenser could be a little better but hey it makes it and dispenses it. What more do you need. More space than it looks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the taste of water is important to you then I would not recommend this fridge. I would also not recommend LG as their customer service has gone down drastically. I have called several times regarding our water issue and have done what they recommended (change the water line to a pex line) and it didn't change the taste. I started the calls from the onset of getting our fridge. Recently I called back and it was promised that a supervisor would call me back. It has been a week and still no call. They previously told me they would send a tech out to check on our water dispenser and they did not follow through on that. I will not be purchasing an LG appliance again. Our old fridge was an LG and had great success with Geek Squad as that fridge had challenges with the ice maker (it ended up being a recall situation). I figured it was safe to go with LG again however I was wrong.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, StephanieB. Thank you for sharing your experience with your LG 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice.

      We understand your inquiry regarding the persistent water taste issue and the challenges you have faced with reaching a resolution through customer service. We recognize that not having access to great-tasting water from your refrigerator is disappointing, especially after taking steps like changing the water line as recommended.

      We would like to look into your case and ensure the promised steps, like the supervisor callback and technician visit, are addressed.

      Simple Troubleshooting Step: Please verify that you are using an official LG certified water filter and that it has been replaced recently and properly installed. An uncertified or old filter can significantly impact the water taste.
      https://www.bestbuy.com/product/lg-27-2-cu-ft-side-by-side-refrigerator-with-spaceplus-ice-stainless-steel/JJ8VPZS9LF
      For further assistance and to check on the status of your existing case and previous communications, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! There is a ton of space for everything I need.

    I would recommend this to a friend