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Customer reviews

Rating 4.5 out of 5 stars with 1477 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,477 reviews
  • Rated 2 out of 5 stars

    Stay away from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the taste of water is important to you then I would not recommend this fridge. I would also not recommend LG as their customer service has gone down drastically. I have called several times regarding our water issue and have done what they recommended (change the water line to a pex line) and it didn't change the taste. I started the calls from the onset of getting our fridge. Recently I called back and it was promised that a supervisor would call me back. It has been a week and still no call. They previously told me they would send a tech out to check on our water dispenser and they did not follow through on that. I will not be purchasing an LG appliance again. Our old fridge was an LG and had great success with Geek Squad as that fridge had challenges with the ice maker (it ended up being a recall situation). I figured it was safe to go with LG again however I was wrong.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, StephanieB. Thank you for sharing your experience with your LG 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice.

      We understand your inquiry regarding the persistent water taste issue and the challenges you have faced with reaching a resolution through customer service. We recognize that not having access to great-tasting water from your refrigerator is disappointing, especially after taking steps like changing the water line as recommended.

      We would like to look into your case and ensure the promised steps, like the supervisor callback and technician visit, are addressed.

      Simple Troubleshooting Step: Please verify that you are using an official LG certified water filter and that it has been replaced recently and properly installed. An uncertified or old filter can significantly impact the water taste.
      https://www.bestbuy.com/product/lg-27-2-cu-ft-side-by-side-refrigerator-with-spaceplus-ice-stainless-steel/JJ8VPZS9LF
      For further assistance and to check on the status of your existing case and previous communications, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good purchase! So useful, it has enough space to save your food!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a very good cooling system, it is very spacious and has an excellent storage distribution.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator but no deli drawer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has so much room and looks great too. The only thing I wish it has is a deli drawer. I almost didn’t purchase it for that reason but glad I did anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy birthday to me!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what I was looking for! It is very well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG side by side refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well and has ample space for food storage. Ice maker works, but a little slower than expected. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect Refrigerator for a Family of 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Refrigerator for a Family of 4 and with lots of space. it really surprised us.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very large and amazing fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing is extremely big inside the fridge and freezer with plenty of room for everything you will need.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Quiet when running with lots of space! The shelves are spaced well with one shelf that can be changed to allow for wine bottles. The lightening allows you to see all area inside.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fridge. However do take note on the door opening. It needs about 3 inches more than the width to fully open the door. Had to swap it away for a narrower fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User-friendly and Long Lasting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ordered 3 of these for my rental properties. They're user-friendly and long lasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this Lg refrigerator , it is a side by side. and very roomy

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridage, elegant and spacious . Plus it has no handle which save space

    I would recommend this to a friend
  • Cons mentioned:
    Handles

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfect for the amount of money spent . We like having ice and water on the door. And I like not having handles anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I think it was a great buy. I also like the sleek design and how the handles to the fridge are hidden. I search high and low for a fridge and saw this one and knew I had to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Birthday Gift for Me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s quiet and does not leave fingerprints. Also the inside has good room to store food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything in the fridge and freezer cold 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice fridge, upgraded feel.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Fridge, very large. Love the Steel color with the black contrast. Yes there is a light in the water/ice dispenser! Slight concern on the plastic shelves, seems a little weaker than it should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, keeps food very cold . Looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the short time I’ve had it, it runs smoothly . It is quiet and big enough to hold enough food that needs to be refrigerated

    I would recommend this to a friend