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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1044 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,048 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied so far, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Leary of the size of the ice maker before buying but for 2 of us it never runs out. We had a bigger size before but the way this is laid out we actually feel that we have about the same amount of space. The ice and water dispenser works better than my 10 year old Samsung ever did. We are very satisfied with our purchase. We paid for the delivery, install , removal and relocate of the old Fridge and the delivery guys did a very good job. I did buy the 5 year Geek Squad warranty with it. The freezer part is nice and spacious as well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for family with 3 hungry teenage boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge/freezer has met all expectations. The black stainless finish is easy to clean and fingerprint resistant. The exterior footprint is the same as my previous fridge if this same configuration, but thanks to some design changes related to shelving, it feels roomier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    LG French Door Registered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s ample storage space both in the refrigerator and freezer areas. I find the exterior looks very sleek and classy. I couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ice dispenser is only issue i have after 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying this fridge for two years now. I love this fridge in almost every way, Only issue is that the ice will not dispense on occasion. Cubes accumulate and stick together if I do not dispense ice regularly. So i have to open the ice door and hard-tap on the cubes which have stuck together. I have the temperature settings as low as they will go and still the cubes are sticking together. Cubes appear to be partially melting and refreezing, sticking together and not falling out the chute..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and love that you can open and or close either side of fridge without having to open both doors. Plenty of space both in the fridge and freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some doubts before buying it. I went to the store, analyzed several options, and finally decided on this refrigerator. I love the space, I can organize the food better, and everything stays at an excellent temperature. That's why I give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG refrigerator, and I couldn't be happier with my decision. From the moment it was installed, it added a sleek, modern touch to my kitchen. The stainless steel finish is fingerprint-resistant, which keeps it looking clean with minimal effort. The interior is incredibly spacious and well-organized, with adjustable shelves that make it easy to store large items. I especially love the door-in-door feature—it’s convenient for grabbing frequently used items without letting cold air escape. It runs quietly and efficiently, keeping everything perfectly chilled and fresh. The ice and water dispenser works flawlessly, and the smart features (like Wi-Fi connectivity and app control) are a nice bonus for monitoring and adjusting settings on the go. Overall, this LG refrigerator combines style, functionality, and innovation. Highly recommend it to anyone looking for a top-quality appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade to my previous LG refrigerator. It has a tremendous amount of space and has an amazing Ice Plus feature to expedite ice when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Plenty of space in frig and freezer, love my water and ice maker This is my 2nd LG I own absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge about a year ago for our new house and has been amazing so far. Came from an old crappy apartment fridge, so this is very much an upgrade. Has plenty of storage for everything, and love the all in one ice/water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid unit.Maybe the best I have bought but only time will tell.It is easy to get to ice maker & to Change filter.Overall a well designed unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Fridge with Great Features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure! Here’s a polished review you can use for Best Buy: --- I recently purchased the LG 27.7 Cu. Ft. French Door Smart Refrigerator from Best Buy, and I couldn’t be happier. The stainless steel finish looks sleek and modern in my kitchen. It’s incredibly spacious — perfect for a family — and the organization inside makes everything easy to access. The external ice and water dispenser is super convenient, and I love the smart features that let me monitor and control the fridge from my phone. It runs quietly and keeps everything at the perfect temperature. Delivery and setup from Best Buy were smooth and professional. Overall, a fantastic purchase and a great experience! I can't wait to host for the holidays!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Massive amount of storage, quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator we purchased as a package with stove and microwave, its my first french door. Freezer on bottom seems to be a little smaller than when i had side by side, but i feel like i have more refrigerator space than before. Its great for what we need and delivery an set up was great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, keeps everything cool, has a lot of room on the inside. The icemaker works great. It seemed a little small but we never run out of ice. And the fingerprint preventative finish really does work, it always looks clean. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price, delivered quickly and efficiently as well as removing old one. Left side door closes heavily due to ice maker on it instead of inside the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service and excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the assistance and advice from the sales employees. Two were called to help me select the best product. I chose the LG refrigerator. I enjoy it very much and have had no issues while enjoying its size and space. The delivery personnel were nice and extremely careful and knowledgeable concerning the refrigerator. I am totally satisfied with the whole process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG- 27.7 Cu. Ft French Door Smart Refrig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the shelving is set up. Plenty of room in the refrigerator and the icebox. Stainless steel black color is easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working wonderfully. I love you he new design. Having all the information at a touch is great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet and spacious refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient at the right price. Has more space with the ice maker in the door. The Wi-Fi connection is also beneficial and convenient for maintenance and operations.

    I would recommend this to a friend
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