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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 933 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 933 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    LG Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, works nice, and perfect fit for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade to my previous LG refrigerator. It has a tremendous amount of space and has an amazing Ice Plus feature to expedite ice when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid unit.Maybe the best I have bought but only time will tell.It is easy to get to ice maker & to Change filter.Overall a well designed unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Massive amount of storage, quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator we purchased as a package with stove and microwave, its my first french door. Freezer on bottom seems to be a little smaller than when i had side by side, but i feel like i have more refrigerator space than before. Its great for what we need and delivery an set up was great as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors doesn’t close automatically. You have to make sure you close it. The spacing of the shelves isn’t high/low enough. The ice maker clogs up a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service and excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the assistance and advice from the sales employees. Two were called to help me select the best product. I chose the LG refrigerator. I enjoy it very much and have had no issues while enjoying its size and space. The delivery personnel were nice and extremely careful and knowledgeable concerning the refrigerator. I am totally satisfied with the whole process!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    LG French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has much more space than my two door refrigerator and up to now is working great. I’m very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working wonderfully. I love you he new design. Having all the information at a touch is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaced a side-by-side that had a broken ice maker. Overall this fridge does everything right. The right door seems like it isn't closed all the way, but it doesn't leak any air, so it's just something I wasn't used to. Plenty of space and easy to install, but the ice container in the freezer is deceiving because this fridge only has one ice maker for the door. The smart function is nice and help monitor temperature and door opening count, as well as energy usage. I just wish LG made the control pad lock only lock the temperature controls and not the dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet and spacious refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient at the right price. Has more space with the ice maker in the door. The Wi-Fi connection is also beneficial and convenient for maintenance and operations.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My LG refrigerator. Best Buy, Best Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this LG French doors refrigerator because of the functional spacing of compartments. Very roomy. The best feature for me is the design of the freezer space. I can see where everything is and not have to dig through shelves to find what I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water & ice on the door. Lots of light inside both the fridge & freezer. What is the best is i can finally put magnets on the front of the fridge. Sealed system means there are no exposed coils to gather dust, but the intake vent should be vacuumed occasionally.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We are delighted to hear that you love your new LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water! Thank you for telling us about the outstanding features it possesses. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adding the water supply was easy self install. The fridge has great space for all food and drinks. The delivery was very smooth and effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it’s very spacious and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, functions great and a lot more room for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got what I paid for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fridge. Exactly what I paid for and arrived on time. Not one complaint about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact but plenty of space

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great fridge and with awesome water filters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge! I did so much research trying to make sure it had everything I was looking for. Loved how the ice maker is in the door and not in the actual fridge for more room, love the French doors and the bottom freezer. I also like how it has a spot for extra ice below as well. Has so much room in the top. So perfect for my family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge we’ve bought in many years, but it was time & deal was too good to pass up. We had great help from two different salesmen-knew all the ins & outs of the fridge choices & answered all our questions. We had a great install & are very happy with the fridge we bought. It brightens our kitchen, has all the room & features we wanted & came at a steal of a price too.

    I would recommend this to a friend
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