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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 938 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 938 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new refrigerator! It works really well and it fit in thr cabinet space I had available for it. I will note that there is a slight rise to the back panel so it was hard to get through a tight doorway but the install team made it happen!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect simple Frenchdoor fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Was looking for French doors and this was the one I liked most at a reasonable price , so far love and very spacious compared to my old one. only thing hard getting used to is opening both top doors as I was not used to French doors

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Be prepared to bend over a LOT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity! Love that the door mounted ice maker doesn't consume as mich space as others! The expanded door shelves make tall or frequently used items quick and easy to find. BUT ice dispenser continues to dispense ice when glass is removed, making it nearly IMPOSSIBLE to use ice dispenser without having to pick 1 or 2 cubes off the floor! My previous LG didn't have this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet Space- deeper rather than shallow which allows for more storage. Still trying to figure out the inside icemaker.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    New french door fri3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new addition to our kitchen. The trim and fit and design of this refrigerator is beautiful. Coming from a side by side the refrigerator space is awesome and the freezer space is not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new French Door Smart Refrigerator. It is so roomy and has a specific place for many items. It has a sleek design and I love the spacious freezer at the bottom. I would highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Storage & Super Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to replace an older side by side. I am loving this one. It has so much more storage space. I'm getting used to the freezer on the bottom. I did purchase storage bins for the freezer to separate the different meats so I don't have to dig for them. It makes it so much easier. I can't believe how quiet this refrigerator is, I don't even hear it running. All in all, this refrigerator has been a great fit for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    LG 27.7 Cu. Ft. French Door Smart Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice and there is plenty of room for everything that you would like to put in it. I like the way it looks, and it performs well. I would definite but it again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Fridge – Quiet, Spacious, and Sleek! I’ve had this fridge for a few weeks now and I couldn’t be happier! The design is modern and fits perfectly in my kitchen. It runs super quietly, which I really appreciate since my kitchen is close to the living room. The interior layout is smart, with adjustable shelves and a ton of space for both fresh food and frozen items. I especially love the bright LED lighting — makes everything easy to find. The temperature control works perfectly, and everything stays fresh longer than my old fridge. Energy-efficient too, which is a huge plus! If you're looking for a reliable and stylish fridge, I’d definitely recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Happy with LG

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space this fridge has is great. It’s wide and deep enough. So far we are very happy with LG

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the roominess of the refrigerator section although there is limited space for taller items unless you adjust the shelves. Also, cannot put much weight in the left-side door shelves (where ice maker is) otherwise the door will "crash" shuts (it slams quite hard). Has a small ice maker too so wouldn't be good if you need a larger amount of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Very stylish and looks great in my kitchen. Huge refrigerator section and the freezer is quite large. Doesn’t make a lot of ice, going to try the ice plus feature. Some of the door shelves are narrow on the left hand side. Also doesn’t have a covered area for the butter. So much nicer than my Frigidaire side by side refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It fit perfectly in my space, looks beautiful and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Seniors Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is a more excellent choice, very uniquely crafted along with more spaces, easily pulled out freezer draws. I love the fact that it gives ice and water and the front is stainless steel print proof.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top Knotch Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's very big and will more than meet our needs for 2 people, including the freezer. Definitely a 5 star appliance. Also, the movers were great and very careful. The plumber who hooked up the water was great too. All round good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space, good fridge. Everything has work well so far. It feels like it’s very well built.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase fridge is very spacious looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 2 out of 5 stars

    Horrible water taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water STILL tastes like plastic. After draining gallons and gallons out. Changed the filter from the brand new one and no change… the fridge itself is great. Tons of storage and spacious.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Megan. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. It’s great to hear you’re enjoying the spacious design, and we appreciate the details about the water taste issue. One helpful step is to check the water supply line material—plastic tubing can sometimes cause a lingering taste. Replacing it with a food‑grade stainless steel braided line often resolves this. In addition, be sure to flush at least 2–3 gallons of water after installing a new LG Genuine filter to clear the reservoir and lines. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. Please send us an email at [email protected] if you need further assistance. ^Juvy LG

  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG refrigerator! It is roomy, beautiful on the inside and out. It’s quiet, easy to keep clean and looks wonderful in out kitchen. Keeps everything cool and fresh.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great fridge for folks who don't use a lot of ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my fridge for over a year now, and it's continuing to work wonderfully. It took some getting used to to figure out how best to set up the shelves for best organization and where to put tall bottles (like wine) if I wanted them upright (I keep them in the door). My only complaint is that since the ice maker is in the door of the fridge, the capacity is quite small, and I often need to go and unstick the slightly melted/sublimated cubes - especially during the warmer months.

    I would recommend this to a friend
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