Customer Ratings & Reviews

I was happy with the help from my salesman at Best Buy. The refrigerator runs quiet, has a lot of room, & the print resistant finish is great.

LOVE this item - I had an issue with my Frigidaire fridge after only 3 years - I got this one and am BEYOND happy, the amount of space is incredible I love the double freezer drawers makes it SOO easy to keep my popular freezer items up top and I LOVE the slim ice bin! I just empty it regularly into the bigger bin in the first level and I have TONS of great ice. I love love love it. 12/10

While we’ve only had it for a couple weeks, we are pleased with this refrigerator. I love that the freezer is 2 separate drawers which prevents items from piling up and getting buried underneath each other. Since the ice maker is smaller than our last one, we occasionally dump the ice from the door’s ice maker into the bin in the top freezer section to store extra ice. I have noticed the left door tends to close harder (not as gently) as the right door. I’m thinking this may be due to the extra weight from the ice maker. All in all, I’d recommend it! (The plastic hadn’t yet been removed from the fridge doors when the photo was taken)

Just installed it so not a lot of wear on it yet. I love the look of it and it has tons of room. Still working on organizing the shelves for our family. I love the two drawer freezer. And the ice cubes are smaller!!!! Love that. So far the only thing I don't care for is that both doors aren't self closing. The left closes without having to manually push it closed while the right bounces back. But at least it has an alarm to tell you that the door is ajar.

I loved it, it doesn't make noise and it has a lot of space

I have to touch it to feeling is working and my drinking water is so cold. Bestbuy excellent and on time with the delivery. The seller was amazing with all the points we needed.

I have only had this refer since the 22nd of Nov 2023. I love it and it is working great. There is plenty of room for food and the double freezer is perfect. I would recommend buying it. The Geek Squad who delivered it were super awesome, professional and efficient! I would also recommend buying from Best Buy!

Very nice refrigerator capacity is big good for big family

Besides having to make sure that you close the doors with force because they tend to stay open. The ice maker is small. I’ve been having to buy bagged ice because the production of ice is small and slow even when using the ice plus option. I have a family of 5 and if we use ice for lunch …. For dinner only 1-2 of us will get ice from the maker before it’s empty. I would recommend they make the ice maker bigger to make the fridge worth the investment.

My Experience of Buying this Item from Best Buy: I purchased an LG Refrigerator from the Torrance (California) Best Buy on 7/1/23 that was advertised as being in "Open Box - Excellent" condition. After driving across Los Angeles 110 miles round trip to pick up the refrigerator, when I removed the 'packaging' (corner guards and bubble wrap), I discovered that there was mold on some of the door seals, bits of food still inside and significant water stains around the water dispenser. No user guide, manual, or any other paperwork was included. It was taking quite a while to cool down, so I removed the back panel and discovered the condenser was filled with dust. That prompted me to check the tag inside the refrigerator and I found that the date of manufacture was September of 2021. "open Box - Excellent is described as: * Looks Brand New, Includes all original parts/accessories, Typically contains packaging. Their other 'Open Box' buying options are: 10 'Open Box - Satisfactory' which is described as: Minor to moderate cosmetic signs of possible use, Any signs of use will not affect performance, Nonessential parts may be missing OR 2) 'Open Box - Fair' which is described as: Significant signs of use, vital accessories may be missing. I found that speaking to an actual human being at a Best Buy store location was impossible, so I called the Best Buy Returns and Exchanges phone number (as they don't have much else in the way of applicable customer service options) as I felt that a price adjustment was in order. I feel the condition was somewhere between Open Box - Fair and Open Box - Satisfactory. Best Buy essentially told me to go take a hike. I can return the refrigerator, but that means taking out my food (and doing exactly what with it?) and hauling it back to Best Buy. Seems to me that a price adjustment is a more than fair resolution of the situation as this CLEARLY does not meet the criteria of 'Open Box - Excellent' condition - Does the photo included look like it meets the criteria for 'Open Box - Excellent'? Does a refrigerator that was clearly used with a manufacture date of nearly two years meet that description? I understand that mistakes happen, but it is what you do in the aftermath that reveals exactly who you are. The TL/DR version: 1) Buyer beware of expecting Best Buy to rate the true condition of an Open Box item 2) Best Buy had deliberately made it impossible to actually speak to a human being at their retail locations on the phone 3) Their 'Customer Service' system is lousy and lazy at best, and quite possibly downright shady at worst. Hopefully I have enlightened those considering such a future purchase. I know it has certainly influenced my decisions going forward. Congratulations Best Buy, you have fired a 25 year customer in less than 10 mjnutes.

This refrigerator is what I've always needed and didn't know it. For a baker and caterer this solved so many problems with having to switch things out to different racks or other fridges in the garage. The water filter is also amazing. Our hard water in Sanford just wasn't something I'd drink from my last fridge. I can't drink enough of it now. love how adjustable this fridge is too. Loving LG!

I purchased this open box refrigerator and it turned out to be an excellent choice. It is very spacious and even though I had an issue with not dispensing water , it was quickly solved by Manny one of the best geek squad service representative. I truly recommend this unit and BEST BUY !!

I love this refrigerator. I can really stock up on everything, and i have easy accessibility to everything. my spouse is handicapped, and this fridge is so much easier for him to get to items. I love the separate temperature control bins for fruits, veggies, and deli! I was concerned that the ice maker wouldn't be able to keep up with my needs, but once the ice wads being made, by the way first takes at least 24 hours, it easily kept up with my needs. The print proof really is print proof! I was constantly cleaning my last stainless steel fridge! I highly recommend this fridge.

So far it has passed the wife test and granddaughter test as well. This unit is so quiet and keeps everything nice and cold.

Hugh 28 cubic feet, easy access freezers. Ice maker has been great and makes nice cubes. Love the adaptability of the shelves.

Beautiful and spacious refrigerator. Its a Little bit bigger than expected but it is beautiful

Runs good so far. Since it's LG , reliability is what I'm counting on. Grabbed this on a great deal I got during moving. 4 drawers

The people who helped us at Best Buy were all amazing. The delivery and set up went smoothly. Very happy with this fridge as it has a greta ice maker and a large interior. Love it all this far. Thank you

This is a great refrigerator. Has plenty of room. Love the two drawer freezer. Makes it so much easier to keep frozen foods serperator.

This refrigerator is awesome! So much room for storage and it works flawlessly. Had It over 2 years and no complaints.