Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage space
Look no further…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major upgrade from our last fridge. Spacious interior with multiple adjustable components. Love the in door ice/water machine!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. The double freezer draw is a great thing to have.
I would recommend this to a friend - Pros mentioned:Noise level
I love my new refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! It has a great design. Very quiet. Lots of room inside. The 2 freezer drawers are awesome! Easy to find all your items. And it looks great!
I would recommend this to a friend Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and looks really nice , make ice and have cold water .
I would recommend this to a friend- Cons mentioned:Ice maker performance
Known Issues with water dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator showed up with the water dispenser not working. After initial installation a geek squad member came out to determine possible causes. It was determined that there was an existing issue with the board on this model fridge for several months, but when we went about getting it fixed LG wouldn’t work with us directly to replace the board and Best Buy suggested we replace the unit. The next fridge was the same model and had the same issue. After that we decided to go for a different fridge and it was delivered dented and the subcontractors sent to install the fridge were acting very unprofessionally, to the point that it scared my wife.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand your concern about the ongoing issues with your LG Refrigerator (LMXS28626S) model, including the water dispenser, the board issue, and the experience with the delivery and installation. We strive to provide high-quality products and exceptional services to ensure a smooth experience. For future reference, you may visit this link for additional help: https://www.youtube.com/watch?v=jBnW5weYT5Y. Please send us a private message on social media @LGUSSupport with your details, and we’ll do our best to assist you in resolving this. Thank you for bringing this to our attention. ^Juvy
- Pros mentioned:Overall performance
Great LG fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great refrigerator, everything came as expected.. and hopefully it will hold up for a long time.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy simply the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is superb . I love L G if you’re looking for appliances shop Best Buy. You will be glad you did.
I would recommend this to a friend - Pros mentioned:Storage space
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It's so convenient and has lots of storage. I love the ice and water dispenser and has a double freezer.
I would recommend this to a friend - Pros mentioned:Storage space
LG French Door Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Lots of room inside and the ice maker even works.
I would recommend this to a friend One happy Best Buy Customer ☺️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my LG Fridge and the service I received removing the old fridge and delivering the new fridge. Best Buy delivery crew were very pleasant, respectful of my home, and was super careful moving the old fridge out and bringing the new fridge in.
I would recommend this to a friend- Pros mentioned:Storage space
Love the Ice maker and space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Happy wife, happy life. Very spacious and love the size of the ice maker
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our needs. Easy to clean and the water and ice is a nice benefit.
I would recommend this to a friend Great refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Tons of space inside. Nice looking appliance
I would recommend this to a friend- Pros mentioned:Storage space
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful. So much room and looks fabulous too. I l9ve the 2 freezer drawers
I would recommend this to a friend Lg refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG new refrigerator is excellent. My kids love their each section and the freezer. I recommend it to my friend . She's very excited. I love it thank you
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy, our go-to for LG appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, looks like a built-in. Eleven years+ of LG application.
I would recommend this to a friend - Pros mentioned:Storage space
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable....large storage...enough for big family...love it
I would recommend this to a friend Very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY NEW REFRIGERATOR thank you best buy.....
I would recommend this to a friendDefective fridge and horible Best Buy service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this fridge and after Best Buy hooked it up the water would not work so they ordered us a replacement. Second one also had the same issue. Called Best Buy and it took almost 2 hours for them to tell us to do everything their installers already tried. They said we had to cal LG to have a tech out. Called LG and they made us do the same run around for an hour trying to fix it. They then said “you need to call Best Buy to have someone come fix it”. After that waist of 3 hours we ordered a fridge from another big box store and told Best Buy to pick this one up. The other Big box store was amazing. Fridge was install in 2 days. Worked great. Delivery crew walked us through everything like it was a new car. Next day Best Buy picked up the other one. You will see what they did to our door with no attempt to do anything about it. In fact during install, they did everything possible to not have to remove the doors on the fridge. Tried to take our screen door and patio door apart instead of just doing it right like the other company did. Very poor customer service, delivery service and I still have a large sum of money that needs to be taken off my card. Definitely shop the competition if anything just for better customer service and delivery crews that will respect your home.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brian. Thank you for sharing your experience with us. We understand your concern about dealing with both the water issue on your LG Refrigerator (LMXS28626S) model's fridge and the run-around with the service teams.
We always aim to provide high-quality products and top-notch service, and ensure a smooth experience. We want to assist you in resolving the issues, even though you've already moved forward with a new fridge. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. To make sure we address your concerns and get your account properly handled, please send us a private message on social media @LGUSSupport. We’ll look into the details of the service and work with you on the financial aspect to ensure everything is squared away. ^Juvy
- Pros mentioned:Overall performance
LG refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am loving my new refrigerator. I’ve had no problems with it.
I would recommend this to a friend
