Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
Our second LG after 10 years with the first
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our last refrigerator was a Sears Kenmore elite. It lasted 10 years with no trouble, then it died. When the service tech came out he told us it was an LG refrigerator ( who knew) Hoping this one is half as good as the last one I wanted to try the flex drawer, but would have had to wait a month for delivery - the freezer only was in stock, so that's what we went with
I would recommend this to a friend- Pros mentioned:Storage space
Look no further…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major upgrade from our last fridge. Spacious interior with multiple adjustable components. Love the in door ice/water machine!!!
I would recommend this to a friend One happy Best Buy Customer ☺️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my LG Fridge and the service I received removing the old fridge and delivering the new fridge. Best Buy delivery crew were very pleasant, respectful of my home, and was super careful moving the old fridge out and bringing the new fridge in.
I would recommend this to a friend- Pros mentioned:Temperature control
I am really liking my 4 door LG refrigerator freez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with my LG refrigerator freeze so far. It keeps my refrigerator contents at a good temperature and the freezer keeps my freezer items very good.
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Defective fridge and horible Best Buy service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this fridge and after Best Buy hooked it up the water would not work so they ordered us a replacement. Second one also had the same issue. Called Best Buy and it took almost 2 hours for them to tell us to do everything their installers already tried. They said we had to cal LG to have a tech out. Called LG and they made us do the same run around for an hour trying to fix it. They then said “you need to call Best Buy to have someone come fix it”. After that waist of 3 hours we ordered a fridge from another big box store and told Best Buy to pick this one up. The other Big box store was amazing. Fridge was install in 2 days. Worked great. Delivery crew walked us through everything like it was a new car. Next day Best Buy picked up the other one. You will see what they did to our door with no attempt to do anything about it. In fact during install, they did everything possible to not have to remove the doors on the fridge. Tried to take our screen door and patio door apart instead of just doing it right like the other company did. Very poor customer service, delivery service and I still have a large sum of money that needs to be taken off my card. Definitely shop the competition if anything just for better customer service and delivery crews that will respect your home.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brian. Thank you for sharing your experience with us. We understand your concern about dealing with both the water issue on your LG Refrigerator (LMXS28626S) model's fridge and the run-around with the service teams.
We always aim to provide high-quality products and top-notch service, and ensure a smooth experience. We want to assist you in resolving the issues, even though you've already moved forward with a new fridge. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. To make sure we address your concerns and get your account properly handled, please send us a private message on social media @LGUSSupport. We’ll look into the details of the service and work with you on the financial aspect to ensure everything is squared away. ^Juvy
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Even though it seems so big I still run out of room. I really love the hidden in the door ice maker. One of my favorite features
I would recommend this to a friend- Pros mentioned:Noise level
I love my new refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! It has a great design. Very quiet. Lots of room inside. The 2 freezer drawers are awesome! Easy to find all your items. And it looks great!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy simply the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is superb . I love L G if you’re looking for appliances shop Best Buy. You will be glad you did.
I would recommend this to a friend - Pros mentioned:Storage space
LG French Door Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Lots of room inside and the ice maker even works.
I would recommend this to a friend - Pros mentioned:Storage space
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It's so convenient and has lots of storage. I love the ice and water dispenser and has a double freezer.
I would recommend this to a friend - Pros mentioned:Storage space
Love the Ice maker and space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Happy wife, happy life. Very spacious and love the size of the ice maker
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our needs. Easy to clean and the water and ice is a nice benefit.
I would recommend this to a friend Great refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Tons of space inside. Nice looking appliance
I would recommend this to a friend- Pros mentioned:Storage space
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful. So much room and looks fabulous too. I l9ve the 2 freezer drawers
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy, our go-to for LG appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, looks like a built-in. Eleven years+ of LG application.
I would recommend this to a friend Fridge delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice, clean, and damage free. It cooled off pretty quick after being installed. Geek Squad were professional, and quick to answer my questions.
I would recommend this to a friend- Pros mentioned:Size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space this refrigerator has and open doors.
I would recommend this to a friend - Pros mentioned:Noise level
Big boy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to clean and not make any noise
I would recommend this to a friend I love this refrigerate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is suitable for all the needs of my family, and I love it
I would recommend this to a friend- Pros mentioned:Storage space
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable....large storage...enough for big family...love it
I would recommend this to a friend
