Customer Ratings & Reviews

Old fridge gave out. This one looks durable! Love the slick design. Interior looks great. Easy to connect water line straight to the fridge. Filters are convenient to reach and easy to change. Automatic ice maker so you don’t have to manually make ice cubes. Option for cubes or crushed ice. Double doors opening. Comes with 2 freezer drawers so you can keep your items organized. Good amount of space in the fridge accomodate storage for a family of four. Delivery was smooth. Self installed. Decent price

Love the size and functionability of this fridge. You can set the temperature to wherever you want it. It keeps everything cold and the freezer drawers are amazing! I also love the alarm when someone leaves it open it definitely let's you know.

I like this fridge. My previous fridge, (brand name with-held) that quit after only nine years, was also a French Door with water dispenser and ice maker, but had a single freezer drawer that was deep, and difficult to access frozen items at the bottom. I prefer this double drawer freezer. In the top drawer, with a divider, I keep ice cream and other things on the left side, frozen vegies on the right. The lower drawer, I keep chicken and fish on the left, and beef and pork on the right. This fridge is wi-fi capable, but I don't really see a need for it yet. It's not one of those high priced units, but it is good quality with lots of good features.

I love my new refrigerator! It has a great design. Very quiet. Lots of room inside. The 2 freezer drawers are awesome! Easy to find all your items. And it looks great!

I love this refrigerator. I can really stock up on everything, and i have easy accessibility to everything. my spouse is handicapped, and this fridge is so much easier for him to get to items. I love the separate temperature control bins for fruits, veggies, and deli! I was concerned that the ice maker wouldn't be able to keep up with my needs, but once the ice wads being made, by the way first takes at least 24 hours, it easily kept up with my needs. The print proof really is print proof! I was constantly cleaning my last stainless steel fridge! I highly recommend this fridge.

We love our new fridge! So spacious and easily functional. Keeps everything nice and cold and the freezer frozen! Adjustable temps ranges as well to suit your needs. Looks so beautiful in my kitchen too. Love the shelf space (they are decently adjustable too!) and the drawers. Still getting used to bottom freezer drawers (came from a side by side), but it’s been easier for me than I thought it would be. Can’t speak on ice/water yet, as I am awaiting my plumber to help me get my water line replaced before I can get that connected. We have had it almost a month…. And absolutely love our new fridge and are extremely happy with our choice!

Very nice unit. Holds temperature very well. Lots of refrigerator and freezer space. Love the cylinder return on the freezer drawers!

LOVE this item - I had an issue with my Frigidaire fridge after only 3 years - I got this one and am BEYOND happy, the amount of space is incredible I love the double freezer drawers makes it SOO easy to keep my popular freezer items up top and I LOVE the slim ice bin! I just empty it regularly into the bigger bin in the first level and I have TONS of great ice. I love love love it. 12/10

Hi, my name is Joseph and I love the stainless steel on this refrigerator. Also, it is so much room in the fridge and the freezer to put milk. A lot of frozen food with no hassle and then when I connected the icemaker with the water maker as well specially in the summertime it is a lifesaver Because I do not have to worry about getting ice or buying bottles of water. I could just rely on my fridge I want to say thank you to Best Buy and their delivery people they were so great with delivering and communication. In my opinion Best Buy is better than other companies to deliver and buy products from I would 100% buy again from Best Buy.

The fridge works good with no issues, love the app LG thinq were it tells you if the door was left open and scans it if it is running to a problem and warns you thats a good thing,it freezes and cools everything good with no issues, the space inside the refrigerator is better then my old samsung fridge, it is quiet that sometimes scares me that is not working but it is working, I love this fridge

Looks beautiful, plenty of space, very quiet. The only thing I am still getting used to is the left door, since the ice maker is inside this door, the door is heavy and it slams quite easy, door needs to be hold until you close it The power cord is short. I noticed a gap on the back, looks like it was bumped. The delivery guy said "it is nothing, but you can call to exchange" look at the picture. I know is not easy to maneuver a heavy fridge but we paid a lot of money and expected for our fridge to have no damage at all.

This was just installed a few days ago, so here are my initial impressions. I like the look of the fridge. I like that the ice maker has been moved to the door, it leaves more shelf room in the fridge. However, I’m not sure if it’s the weight of the ice maker in the door or what, but that left door slams shut. And I mean SLAMS shut. Which is shocking every time it happens. Makes me jump every time. You have to remember to hold on to the door as it closes in order to guide it to close slowly and without a sudden bang. I have 3 small children, I will have no luck getting them to remember this. Thus, I know I cannot keep anything glass in the small shelves in the door. Additionally, the slide out gliding drawer inside the refrigerator needs a redesign. If you can’t open both the fridge doors fully backwards, it hits the door and you’re only able to access the front half of that glide out drawer. This is my problem bc the left side of my refrigerator has a wall next to it. I cannot fully open the left door backwards therefore I cannot open that gliding drawer fully. If they would simply redesign the top of that drawer to be a dome shape that you can open up (pull the top upwards) I could still access the back of the drawer even if I can’t fully pull the drawer out. But, it is a fixed flat top. My last refrigerator was designed with the dome top you could open up and boy I sure miss it. Also, I do not like that the bottom freezer drawer does not have a light. Why not? The top freezer drawer does. And lastly, when I saw the floor model in the store it had an on/off button for the ice bin in the top drawer of freezer. My understanding from the sales associate was that controlled whether or not I wanted the fridge to make the ice for that freezer tray. However when I received the fridge, there is no on/off button and I read instructions that say you have to manually dump ice into the freezer bin. So I don’t understand how LG can make an update to the fridge but keep the same model #? Now I’m wondering what other changes have been made (any corrections?) that I didn’t get as it seems I have a down level/older version of this fridge?

Great quality. Freezer doors slide well and feel solid. Excellent capacity and visibility for all your food. Family of 6 and we pack it full but everything stays more organized and visible so less food wasted. Water and ice are dispensed quickly. Great fridge!

This is a great refrigerator. Has plenty of room. Love the two drawer freezer. Makes it so much easier to keep frozen foods serperator.

The water dispenser does not work on delivery; unfortunately, we tried two (2) separate deliveries. The 2nd delivery/exchange driver even told us he had just picked up the same fridge for return. Do not pay extra for repair technician. If it doesn't work on delivery, then just exchange it with BestBuy (no worries). The November 2024 Vietnam version (we had two samples) water dispenser will not work (even after 3 days). It's not your plumbing. We have awesome water pressure. As a life long LG customer (former fridge, TV, washer, stove, and microwave, we were super disappointed. Love our new Bespoke Samsung replacement delivered today ;-)

I purchased this open box refrigerator and it turned out to be an excellent choice. It is very spacious and even though I had an issue with not dispensing water , it was quickly solved by Manny one of the best geek squad service representative. I truly recommend this unit and BEST BUY !!

We purchased the LG French Door Refrigerator as a part of a 4 appliance upgrade for our lakehouse. We went from all white appliances to stainless steel and our kitchen looks brand new! The new refrigerator has 27.8 cu. ft. and is large enough to handle guests and family members that come to visit. Our only concern is the compressor on the refrigerator makes more noise then we are used to.

I was happy with the help from my salesman at Best Buy. The refrigerator runs quiet, has a lot of room, & the print resistant finish is great.

While we’ve only had it for a couple weeks, we are pleased with this refrigerator. I love that the freezer is 2 separate drawers which prevents items from piling up and getting buried underneath each other. Since the ice maker is smaller than our last one, we occasionally dump the ice from the door’s ice maker into the bin in the top freezer section to store extra ice. I have noticed the left door tends to close harder (not as gently) as the right door. I’m thinking this may be due to the extra weight from the ice maker. All in all, I’d recommend it! (The plastic hadn’t yet been removed from the fridge doors when the photo was taken)

I have only had this refer since the 22nd of Nov 2023. I love it and it is working great. There is plenty of room for food and the double freezer is perfect. I would recommend buying it. The Geek Squad who delivered it were super awesome, professional and efficient! I would also recommend buying from Best Buy!