Customer Ratings & Reviews
- Model:
- LFXS28968S
- |
- SKU:
- 5968300
Customer reviews
Rating 4.4 out of 5 stars with 1920 reviews
(1,920 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out. It even has more space than it looks! When putting my frozen foods in the freezer, it can hold way more than it looks. BUT...watch your measurements! We bought this as our last refrigerator was in a cabinet so we had to work with specific measurements. The in-store tag stated 69.75 in height (that was our max height) but when installing it, it came close to 70.25 in height. They did not count the door brackets. Instead of taking it back, we cut our cabinet (doesn't show) and don't regret it as it's an awesome refrigerator.
I would recommend this to a friend - Cons mentioned:Water filter
Rated 4 out of 5 stars
Great fridge, quality construction, drawers, shelv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great with two exceptions. The Elextrolux imported water supply line is awful that Best Buy supplied. I had to take it off as it has a horrible hose liner that stinks and ruins the taste of the water. The water is better but still after 3 weeks still has a plastic taste to it. The Filter from LG is suspect. Need to replace it too. FYI on previous fridge, Had the same taste from HDX water filters from Depot. Took those back and bought the more expensive filters and the taste is gone and the water was again great.
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator has plenty of space for a family of five and then some! We love the Ice Plus Feature, when we do have company come over we no longer need to go and buy ice.
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Tons of room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this fridge. It has tons of room in the fridge and freezer. The ice maker uses little room but makes plenty of ice. We love it!
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Love the Black Stainless Steel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge !! Very quiet and roomy ! Love having the freezer on the bottom and it is much more spacious that you would think.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator replaced a Samsung French Door that had a repeated ice maker issue. We like this LG French Door. We have not had any issues thus far. Only design changes we would recommend are change the inside drawer to be separate compartments so you don’t have to open both doors just to open the drawer and increase the depth of the drawers. We have not experienced freezer-burn in any of the items we have stored in the freezer. Overall, we are pleased thus far with this refrigerator. Oh, the ice maker works and the ice cubes comes out clear and a bit smaller than normal ice cubes. These are both pluses from our standpoint.
I would recommend this to a friend Rated 3 out of 5 stars
Defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves have a center bracket bar. The outer part of the shelves just slide in like a mini fridge. This created an unevenness to the shelves. No support to the out part of the shelf. LG sent new shelves and the issue remained. Bracket bar to support the shelves is important.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello Janet, I appreciate the detailed information given in regards to the shelf brackets. What you have described is not what we expect. We will be happy to look into this issue further. Thank you for your review. ^ CS
- Pros mentioned:Ice maker, Noise level
Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has more usable room than the 28.5 cubic foot Samsung it replaced. It is very quiet and makes plenty of ice. So far extremely pleased.
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Best fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! The slim ice maker allows for maximum storage inside the actual fridge and it is fantastic!
I would recommend this to a friend - Pros mentioned:Noise level, Space
Rated 4 out of 5 stars
New LG Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great! Lots of space, quiet, and shelving and drawers are well organized and easy to access.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
It's a fridge.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice large fridge. Cold stuff stays cold. It has an ice bin in the freezer, but no associated ice maker there; there's one in the door by the water/ice dispenser. Removing the in-door ice bin to fill the freezer bin takes a little practice; I wouldn't want a younger teen trying it, but it might be OK for a high schooler. Plenty of room in the freezer for frozen pizzas (which the last fridge lacked). I've not tested the WiFi capabilities, since I'm a luddite who doesn't see the advantages of a lot of smart home stuff justifying the security risks.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Love the color and lots of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space I wish there was an ice maker in freezer drawer but not a deal-breakerice maker and door makes ice fast enough for normal use in drinks
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Fridge, a small quality control issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has been great. It has pretty even temperature readings (I measured with a thermometer). It is more than spacious enough for my needs. The BestBuy buying experience (online) and delivery was super efficient and fast (including the delivery). The guys set it up, and took away the old refrigerator. The only small issue that we had was that one of the handles has a small burr that could snag clothes if it comes in contact. It isn't a huge issue, and I'm working with BB to get it fixed (a replacement handle was ordered, but the one that was sent was the wrong one).
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I did to make it work for me was remove that half shelf. Everything fits beautifully and the freezer is huge. Love that the ice maker doesn't take up extra space.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Good basic refrigerator with plenty of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good basic refrigerator with plenty of room. So far it is maintaining the proper temperatures and humidities.
I would recommend this to a friend - Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
Nice big refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator! It's very spacious, quiet and has good lighting. So far we have had no problems and I don't anticipate any.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy for this new purchase LG french door refrigerator working very well large space ice cub perfect cold water perfect easy to clean The best Thank you Bestbuy
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Very satisfied with the LC refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the LC refrigerator. It is well designed, modern sleek and plenty of room internally. I recommend it to friends.
I would recommend this to a friend Rated 5 out of 5 stars
Big, Quiet, and it works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Samsung. Delivered on Friday - dies on Monday. Called Best Buy and their Service was excellent. Rep stayed with me on the phone while she checked out my options and found this LG. Gave me a discount and shipped it. A few days later it arrived in perfect shape and works well. Ice and water dispenser works well and most importantly the temperature is even on the inside with no threat of freezing items on the top shelf like we had with our Whirlpool and there is a lot of spice inside. Compartments are large too. Very pleased with it.
I would recommend this to a friend- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Love my LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a first time LG owner. After much research we decided to go with this refrigerator. It's very roomy for our large family and super quiet. So far we are big fans of this product
I would recommend this to a friend






















