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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,920 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mr andrew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the largest fridge i have bought and it shows when you open the doors up! I can fit almost 2x the amount of produce and food that my last fridge held! Also it makes ice a lot faster than my last fridge! The only thing i am still trying to get used to is the bottom drawer freezer as we have always had the side by side fridge/freezer!

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 5 out of 5 stars

    Great Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a Fridgidaire from Sears in 2012 for our new custom home. The ice maker quit working and the fridge iitself quit cooling, They said that it could not be fixed. AFter that, I won't buy any appliances unless they are purchased from Best Buy. I bought this refridgerator which was almost identical to the one from the other compnay and LOVE it. I have a 10 year warranty and know that I can trust Best Buy to stand by their word. LG is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing a broken refrigerator and so far it is working as expected. My favorite feature is the ice maker. The refrigerator comes with an ice bin in the freeze but there is no second ice maker in the freezer. There is an Ice Plus button on the door dispenser that increases the rate of making ice in the door. I periodically dump ice into the bottom freezer bin. Its really great to have so much ice! So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I love this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure I would love this French door refrigerator but I do. Since the freezer gets little use it’s so convenient to have a large refrigerator space and everything accessible. The ice dispenser is rather small but I haven’t found it to be a problem. This is my first LG purchase but the reviews are great and it was highly recommended by the Best Buy in-home adviser, whom I trust. Overall I’m thrilled with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space - quiet - love all the drawers - freezer was bigger than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it!! So much room! Quiet ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge. Easy to use features, good enough space and and for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Nice and roomy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a good size for large family.The doors are operated easily .The water dispenser is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Spacious and very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is excellent. I like that the icemaker is made into the door section. I don't give up shelf space on the left side which annoyed me with my last refrigerator. LED lighting is a definite plus also. I can see what's inside. Love the top drawer the top of the freezer. and that it doesn't pop out upon going into the freezer. Last one did that which was a second annoyance on a prior appliance. LG brand from now on!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG fridge. It's very quiet and has a lot of room. Like the fridge on top and the freezer on bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Very pleased with this item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Easy to keep organized and clean. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG - 27.9 French Door Smart Wi-Fi Enabled Refriger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, easy to use lots of room. love the wi-fi smart door .

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Space galore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely in love with this refrigerator. My wife and I purchased this one because during COVID it was hard to find any appliances at all. We were hoping that this would have enough room. YES it does. We have 3 gallons of milk in there at any given time and there is still enough room for everything else plus unused space. Definitely the best refrigerator I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this fridge. The fridge and freezer keep optimal temp and I have been monitoring, since my last fridge had issues. Easy to wipe of hand prints with a soft cloth, no scrubbing. Only critique what happened to the butter storage area? Otherwise, would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and brightly lit. It is easy to reach and view all items in the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is compact and takes up little interior room in the refrigerator. I really like the sliding shelf! It creates a great area for storing those tall wine bottles! The freezer is easy to open and close. Items are in full view, which aids in locating frozen foods. The double refrigerator doors allow easy access to large items.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has so much storage. It seals very good and is very quite. Ice/water dispenser is easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s the refrigerator we needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is perfect - love everything about it. We had just moved into a new home that was supposed to have one—and was surprised to find upon move in that what was in the home wasn’t working! What I don’t love is the memory of getting a call from Best Buy saying they were dropping off the fridge in the driveway and would not help us bring it in the home, let alone install it. I TOTALLY understand that we’re in unprecedented times, but Best Buy / Geek Squad touts themselves as a Solution solving company, but offered not one solution as to how I was expected to get my new, very big, very heavy refrigerator in the house and installed. I didn’t even sign for it - they left it in the box on the driveway. As someone moving in the first week of shelter at home, we had a lot of hurdles to jump in making the move work safely for all, and all our moving partners (from the moving company to our cable / internet provider) had solutions on how to perform the task at hand with a safety first ideology. Best Buy literally dumped our purchase on the driveway and said, “good luck!” and drove away. It will be awhile before I trust them for a purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for the price, especially we got it on sale and price matched from another local store who I refused to shop at due to last bad experiences. Easy to use and figure out. Wish there was a second ice maker in the freezer, but you put the ice made on the door into freezer. Not a deal breaker. Just have to think ahead for family get togethers. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator! It is spacious, easy to access, and like how the ice maker is in the door.

    I would recommend this to a friend