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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,920 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge, Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to fit a frozen pizza in the freezer again (side by sides should be outlawed). Everything works as it should. Best Buy made good on the 15 day return with no questions asked. (I originally purchased the narrower version and upon delivery discovered that it was too narrow. Best Buy replaced it 3 days later without a problem.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best refrigerators on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the nest refrigerator's that I have ever purchased since owning 3 homes. The functions are unbelievable. This fridge has very clean lines and looks great and really does repel finger prints. The operation is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker and the extra drawer space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. Was concerned that the interior layout and size wouldn’t be as good as previous fridge, but this is way better than the old Frigidaire refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love Our Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase of our LG refrigerator. It has tons of room. Ordering online through Best Buy was a breeze. We had previously ordered a refrigerator from another business and were given the run around. I was very happy with Best Buy and would highly recommend ordering from them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, well lighted, easy pull out drawers, well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great fridge!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is huge & very roomy! Wife & kids like the ice maker feature!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Would have given five stars...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but i’m annoyed and even had to buy a new refrigerator after my five and a half year old Samsung conked out. It’s very unsatisfying to spend $2000 plus on something like this, but it works and looks great and hopefully it will last at least a decade (if not longer).

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Very good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a family of 5. Lots of space. The ice maker works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 4 out of 5 stars

    LG fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a good experience with this fridge so far. The only issue that had was replacing the water filter. The device that held the filter in place was recalled so when I contacted LG about it they came out and fixed the problem within a week.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Plenty of storage spaces. Quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife loves this refrigerator. She says it has a lot of storage spaces. The compartments are nicely spaced. Our old refrigerator was 26 cu.ft. and didn't feel like we had enough storage spaces. The minor complaint is that the ice capacity is kind of small. But we just make several trays and store in the freezer section.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG - 27.9 French Door Smart Wi-Fi Enabled Refriger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research on refrigerators. I kept coming back to this one the LG - 27.9 French Door Smart Wi-Fi Enabled Refrigerator - Stainless steel. I really am happy with this beast. So much more room inside than the old side by side. BestBuy has the best price, if not they will low price guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice, large refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We we looking to replace our smaller failing refrigerator and this larger refrigerator was on sale for just a little bit more in a color that matched our existing kitchen appliances. We are very happy with the refrigerator as the extra storage space makes it much easier to organize things in our refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A little big to get used to but very satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is bigger than our last one but love all the features it has to offer. Freezer can hold a ham or turkey which excites me, because my husband receives both at Christmas as gifts. Great job installing the refrigerator. Technicians did a great job getting the refrigerator into my home and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great Fridge but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works wonderfully and is very spacious. Bottom drawer/freezer does close a little bit too quickly/loudly. Had an issue with ice maker, but believe it was corrected. Using the deli drawer is a bit inconvenient when you have to open both fridge doors to get something out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made, LG so bad repairmen refuse to servic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Landlord replaced 5 yr old ($3k LG fridge that repairmen refused to service except Sears - 2 weeks wait for new compressor!, after 5 days wait for service). Sears repairman said LG compressors on new fridges last from 6mo to 3 yrs typically. This fridge is cheap plastic and feels like it will easily break. Rack is half metal and plastic on outer edges. Ice maker in door is upside, repairman said that is best way for reliability. For me Samsung fridge has been better made, lasted longer. Good luck with this fridge.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into cooling issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 4 out of 5 stars

    Love our new refrigerator, it is almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator to go in a new home we just moved into. Was not sure about this since it is our first bottom freezer drawer unit. So far it has performed excellently. Two complaints so far. The water from the dispenser in the door still tastes like plastic after a month of use. We have dumped the ice and run several gallons of water through it, but that has not helped. Hoping a filter replacement will solve the issue. The other thing is that the left refrigerator door seems to slam on its own, if you don’t hold it while you are shutting it, it slams and rattles all of the contents. Overall a great purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great buy - superior interior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge except the ice maker and water dispenser. Ice container is too small for our family useage and water dispenser is very slow. Just a bit annoying. Love the large size drawer for trays of appetizers etc. Freezer has spacious drawers as well and fits our growing family.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of storage room. The ice quickly refills.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator died on us suddenly, so we rushed to find a new one, but weren't going to settle. This refrigerator is really nice, the space the ice maker take up is very minimal leaving lots of room for food. The door dispenser for water/ice works great.

    I would recommend this to a friend