Customer Ratings & Reviews
- Model:
- LFXS28968S
- SKU:
- 5968300
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Do Not Buy LG appliances
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has tons of problems and I have had to replace the water lines, the refrigerator Evaporator fan three times. Best Buy does not care if you lose food while you are waiting a week for the repair. They just give you the run around between the LG warranty and theirs. I am surprised Best Buy carries such an inferior models. There are postings all over the Internet about the issues with this refrigerator.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there.
We're sincerely sorry for the ongoing issues you've experienced with your Refrigerator. This is not the quality we expect from our products, and we understand your frustration.
It's disheartening to learn that you've had to replace the water lines and the Evaporator fan multiple times. Your feedback is crucial to us, and we're committed to finding a resolution.
Regarding the service process, we're truly sorry for any inconvenience you've faced. We understand the importance of prompt and efficient service.
Could you please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and any available documentation? Our dedicated team will prioritize your case and work towards a resolution.
Again, we apologize for any inconvenience you've faced. Your satisfaction is important to us, and we're committed to making things right.
—Kai
LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It checks all of the boxes for the features that I was looking for
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like large size storage with same space comparing my old one
I would recommend this to a friendKitchen refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well thought out interior design, including the door compartments.
I would recommend this to a friendI love this refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at several refrigerators before deciding on this purchase and I could not be happier. Lots of storage in freezer and frig.
I would recommend this to a friendNot what LG used to be.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this LG because we loved our old LG-fridge, but it is just not the same. The ice maker doesn't seem to make the ice cubes as cold as before. Before it was easy to get water or ice, but now you have to push a button, not a big deal, I know, but its annnoying. I would not buy this fridge again, sadly.
No, I would not recommend this to a friendGreat refridgerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. Just wish there was another shelf to put milk, and juice on rather than the one and the doors.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this refrigerator. Exchanged a faulty Samsung unit for LG which is much better quality.
I would recommend this to a friendPerfect match.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. Just what we needed. An incredible addition to our kitchen
I would recommend this to a friendGreat Fridge for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems ever with this fridge and had for 3yrs. Just bought a new house and putting the same one in!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker has already been jamming but otherwise e are very happy with it
I would recommend this to a friendReally spacious!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really would recommend this fridge for a big family.Good price and great quality.Bestbuy made purchasing the fridge so easy.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean and bright when you open the door, ice has had problems a couple of times,hanging up in container but easy to correct
I would recommend this to a friendHappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, great price, great sevice, great delivery. Very very happy
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Service was great and sales person was very professional and helpful.
I would recommend this to a friendLG Refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the LG brands. All my home appliances are LG, just love their style and quality.
I would recommend this to a friendLove this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Great features for the price. First LG appliance I’ve gotten, definitely am glad I got it. So far so great.
I would recommend this to a friendGreat frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new frig. This is my first frig with water and ice in the door. I couldn’t be happier!
I would recommend this to a friendgood refrigerator deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement refrigerator met all of our expectations. The delivery was timely and efficient. The sales person did a good job.
I would recommend this to a friendLoving new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first French door refrigerator. We really like it. Able to see everything on the shelves.
I would recommend this to a friend
