Customer Ratings & Reviews
- Model:
- 27U731SA-W
- SKU:
- 6619496
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 27" IPS UHD Smart Monitor for its good image quality, which meets their expectations. They also appreciate how easy it is to set up with both Mac and PC. There are no cons listed for this product.
This summary was generated by AI based on customer reviews.
LG Monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent monitor, wish i could have found the 32" to have a matching set.
I would recommend this to a friendToo much fluff
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the price! Bought an Apple Mini and needed a monitor. Price right ! I don’t like having to scroll to pc to get into Mini. TV stuff comes on immediately and I need a remote to scroll to computer. Too much fluff b4 I get to where I want to go !! To many steps to get to computer stuff! Excellent color - just me - probably missing a move to avoid-
No, I would not recommend this to a friendMonitor for semi truck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best for semi truck. This monitor has lg tv and speakers it’s great and good 4k for games but 60 fps
I would recommend this to a friendRecommendable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is excellent, and the price is very reasonable. I will purchase again and highly recommend it to others.
I would recommend this to a friendLG SMART MONITOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. Jace was the greatest!! Very knowledgeable and easy to talk to. In fact when purchasing anything computer related I will only go to him. He works in the American Fork Best Buy.
I would recommend this to a friendbest screen in the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best screen in the market, use it for my pc, gaming and streaming.
I would recommend this to a friendGreat combination
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound and convenient to have a 4k computer monitor all in one package
I would recommend this to a friendNot Good Monitor. Decent TV?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're thinking of buying this as a monitor, get a cat instead. Cats are just as reliable at impeding computer usage. Most times, when the computer goes to sleep, the monitor won't wake up when the computer does. I have to grab the remote and figure out which of the icons bring it back on line. the one that seemed to work most often now doesn't. It also no longer supports the higher resolution I bought it for. Don't know why and honestly don't care. This one's going back. This could be a decent streaming TV. I don't know because that's not why I got it. I wanted a bigger high resolution monitor to use with my laptop. But, you know, if every start up is a crap shoot, what's the point.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeffrey. Thank you for sharing your experience with your LG Monitor (27U731SA‑W) model. We understand the importance of having a monitor that wakes reliably, maintains its resolution, and supports smooth workflow.
To help stabilize the connection, one helpful step you can try is resetting the input detection by unplugging the monitor for 60 seconds, then reconnecting it using a certified high‑speed HDMI or USB‑C cable directly to your laptop. This model relies on proper handshake signals, and a fresh connection often restores wake‑from‑sleep behavior and full resolution. You can explore more support information for your unit here:
https://www.lg.com/us/support/product/lg-27U731SA-W.
We’d like to take a closer look into your experience and review what options may be available. Please send us an email at [email protected] so we can assist you directly. ^Juvy
Very good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K monitor saved me a ton when I upgraded my computer. It is crisp and clear. However, probably since it’s not just a simple monitor, it tends to shut down periodically, so I can’t always bring up my computer from sleep mode as quickly as I’d like. It would be 5-stars apart from this.
I would recommend this to a friendStay away from BB Open Box items it would appear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I do not know why I take the time to buy 'open box' anymore for Bestbuy. Got a prior gen of this open box and it was delivered with mostly just the monitor (blame bad BB packing and/or ups). When I returned it, nautrally a replacement cost more. Fast forward to this order, open box again, and it showed up ok though without the remote which makes this something I cannot even use. For large purchase items as well as this type of purchases I should just stop buying Open Box as I cannot Trust BB to send what is supposed to come in the box.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Monitor (27U731SA‑W) model. We understand the importance of receiving a complete product—especially when essential accessories like the remote are required for full functionality.
One helpful step is to verify the model’s included accessories by checking the product page or user manual, as this helps confirm exactly what should have been in the box. For more guidance, visit https://www.lg.com/us/support/product/lg-27U731SA-W.AUS. We’d like to take a closer look and assist you directly. Please send us an email at [email protected] with your model details so our team can help further. ^Juvy
I WISH I HAD INCREASED SCREEN SIZE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR ... GOOD! I stay on my computer toooooo long. Thanks Best Buy
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, super convenient to be able to switch from TV to monitor for computer at the click of a button
I would recommend this to a friendLove this LG smart monitor❤️!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this LG smart monitor and it is sooo clear! I would highly recommend it to everyone and I love the white color!!
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great, the built in UI is a little annoying at times, it doesn’t always come on when you turn your computer on, sometimes you have manually turn it on and switch the display input with the remote like a tv. Other than that for the price its great.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Very handy for people don’t don’t want a desktop but need second screen
I would recommend this to a friendBoise Best Buy Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was amazing, taking my required specifications of our needs for company and making it happen.
I would recommend this to a friendHorrible delivery service and no customer svs phon
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use delivery services. We used you several times and products were never delivered....
I would recommend this to a friendAmazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is awesome! It's so clear for doing work or watching shows!
I would recommend this to a friendI love my monitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Clear images and it was easy to assemble. And great for streaming or working online. The white colThe staff was attentive, fast, and friendly.
I would recommend this to a friendEasy Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup instructions were easy to understand. The monitor is good for streaming - the remote comes in handy
I would recommend this to a friend
