Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.8 out of 5 stars with 52 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 27" IPS UHD Smart Monitor for its good image quality, which meets expectations. There are no reported drawbacks to the monitor. Overall, users seem satisfied with the visual performance of this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Efficiency and quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image quality, meets expectations. I recommend it to all customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor & the fact that it essentially doubles as a smart TV. It looks nice and sleek on my desk too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg smart monitor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i wanted it works as it should for what it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Center stand good for small kitchen space

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Only tv the meet our size need. Good picture. Wish we could connect to xfinity diectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these monitors for a business computer in one of the offices. They required a little more when it came to install then what was expected. Other than that, they have been working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg monitor

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution on this monitor is amazing, I design graphics and use it for games as well. It was well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boise Best Buy Rocks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing, taking my required specifications of our needs for company and making it happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Very handy for people don’t don’t want a desktop but need second screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions were easy to understand. The monitor is good for streaming - the remote comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual operation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investing in it worth it as I am using this with my mini mac and switching to TV mode whenever needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Many choices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good monitor for my mac mini, but I was Talked into this be the best buy apple dude....I defaults to the TV app and I dont need it for TV. Poor decision on my part...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, GaryB. Thank you for sharing your experience with us regarding your LG - 27" IPS UHD 60Hz 5ms Smart Monitor with HDR10. We understand your inquiry regarding the monitor's interface and the default startup behavior when connected to your Mac mini. We understand that having a seamless and efficient workspace is a priority, and we appreciate your feedback regarding the smart features and the home screen settings. It is wonderful to hear that you find the monitor to be a good fit for your setup, and we are happy to assist you in making your experience even better. We can certainly provide guidance on how to adjust the settings so that the monitor better aligns with your specific needs, ensuring that you can access your primary inputs with ease. Your feedback regarding the selection of features is very helpful to us as we strive to create products that cater to a wide range of user preferences. We look forward to helping you optimize your monitor to ensure it provides the best possible performance for your daily tasks.
      https://www.bestbuy.com/product/lg-27-ips-uhd-60hz-5ms-smart-monitor-with-hdr10-hdmi-usb-c-white/JJ8VPZWS3Z
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Rated 1 out of 5 stars

    delivery problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not delivered, was reschedules for 2 weeks later for redelivery. It past the return period. So I have to call to cancel.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jue. Thank you for reaching out about your LG Monitor (27U731SA‑W) model. We understand the importance of receiving your product on time, especially when delays push you past the return window. A helpful step while preparing for cancellation or a new order is to confirm the updated delivery status directly with the retailer to ensure the item isn’t still in transit, as this can help avoid additional delays or complications. You can also review product support information here: https://www.lg.com/us/support/product/lg-27U731SA-W.AUS. If you need further assistance, please feel free to email us at [email protected]. We're here to help. ^Juvy LG

Sponsored