Customer Ratings & Reviews

Hi there. Thank you for sharing your feedback with us. We understand that the LG WDP6W accessory hasn't met your expectations, especially regarding detergent storage. Your input is valuable, and we’d like to assist you further. For better detergent storage, you might consider using a separate, more suitable container or storage solution that fits your needs. We appreciate your insights and will share them with our product team for future improvements. If you have any additional questions or need further assistance, please send us a private message on social media @LGUSSupport. Our team will be happy to help. We appreciate your patience and support. —Renzo

Hi, Marlene. Thank you for reaching out and sharing your experience with the LG Laundry Pedestal (WDP6W) model. We understand how important it is for your laundry appliances to operate smoothly, especially during spin cycles. Excessive shaking may stem from installation alignment, load balance, or flooring issues. Ensure all shipping bolts are removed, all 16 mounting screws are installed and tightened, and the pedestal is leveled with secure locknuts. Addressing these checks should reduce shaking. For more details, visit https://www.lg.com/us/support/product/lg-WDP6W.ABWEEUS. If you'd like our team to inspect further, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy

Hi, Elizabeth. Thank you for reaching out about your LG Laundry Pedestal (WDP6B) model. We understand the importance of receiving your unit on time, especially after multiple scheduled delivery attempts.

A helpful step you can try while you continue working with the retailer is to check the delivery status directly through their order‑tracking page, as this often provides the most up‑to‑date information and can help identify whether the carrier is experiencing routing or scheduling delays. You can also review LG’s delivery and installation guidance here: https://www.lg.com/us/support/product/lg-WDP6B.ABLEEUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy

Hi, Jerome. Thank you for reaching out about your LG Laundry Pedestal (WDP6B) model. We understand the importance of having your refund processed smoothly—especially after canceling an item. Since refunds are handled directly by the retailer, one helpful step is to check the order status Best Buy customer service at 888-237-8289 to confirm whether the cancellation fully processed on their end. Some retailers also take a few business days before the refund appears on a credit card statement. We’d be glad to take a closer look into this with you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your order details so our team can assist you directly. ^Juvy

Hi, Nancy. Thank you for reaching out about your LG Laundry Pedestal (WDP6B) model. We understand the importance of receiving your unit in proper condition and having the retailer follow through on the credit you were promised.

A helpful step you can try is to keep working with Best Buy customer service at 888-237-8289 while taking some photos of the damage and keeping track of each conversation. Having clear documentation can really help retailers handle cases more smoothly. If you need any more help, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy

Hi there, Thank you for sharing your concern regarding LG Soundbar. We understand your frustration with trying to install the pedestal for your washer yourself and encountering difficulties despite following the instructions. It can be challenging to tackle such tasks without the assistance of professionals. We appreciate your efforts to save money by opting out of the Best Buy service but regret that you did not achieve the desired results. If there is anything we can do to assist you with the return process or provide any further guidance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, there. Thank you for sharing your feedback about the LG Laundry Pedestal (WDP6B) model. We understand how valuable convenient storage space is for your cleaning products. This unit is designed with a plastic insert to help organize smaller, lighter items safely, which may limit the overall storage capacity compared to previous models. For heavier items, we recommend using a nearby shelf or cabinet to keep things secure and easily accessible.

If you’d like personalized suggestions on how to optimize your laundry space or have any questions about your pedestal, please send us a private message on social media @LGUSSupport. We're happy to assist you with tips and support tailored to your setup. ^Juvy

We're truly sorry that the LG 27" Laundry Pedestal with Storage Drawer didn't meet your expectations and may have seemed overpriced. We always keep our customers' budgets in mind and aim to offer products that are worth every penny. If there were any specific issues with the pricing or performance of the pedestal, don't hesitate to connect with us confidentially on Facebook or Twitter using the handle @LGUSSupport. Thank you for your understanding and giving us the chance to address your concerns. We value your feedback greatly. ^Sam

Hello, Tammy. We understand your experience with the delivery and acknowledge the importance of receiving all items at once. We hear your feedback about this process. If you require further assistance for your LG Washer and Dryer or would like to provide more details about your delivery, please send us a private message at @LGUSSupport. You can also find more information regarding our delivery and installation services here: https://www.lg.com/us/support/help-library/lg-delivery-and-installation-service-CT10000021-20150128405096. -Shae

Hi, there. Thank you for sharing your thoughts on the LG Laundry Pedestal (WDP6V) model. We understand your concerns about the price, that didn't meet your expectations. We strive to provide high-quality products and exceptional services to ensure a smooth experience. Your feedback is invaluable, and we’ll make sure it’s passed along to the appropriate team for review.

If you have any additional questions or need further assistance, please feel free to reach out to us on social media @LGUSSupport.

Thank you again for your feedback. ^Juvy

We appreciate the time you took to share your feedback. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best experience possible, so we’d like to help make it right. We would be delighted to investigate this matter on a platform that allows us to have a back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information, or you can reach us at our customer service line at (800) 243-0000. We'll be waiting for you. ^Danee

Hi, there. Thank you for sharing your feedback on the LG Laundry Pedestal (WDP6W) model. We appreciate your honest review and regret to hear about the inconvenience caused by the size of the pedestal not accommodating larger laundry detergent and fabric softener containers. We understand that this can be frustrating, and we value your feedback as it helps us improve our products. If there's anything else we can do to assist you or if you have any further suggestions, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products and services to ensure your satisfaction. ^Juvy

THi, Danielle. Thank you for reaching out and letting us know about the issue with your LG Laundry Pedestal (WDP6B) model. We understand your concern about dealing with damaged items and delays in communication. We strive to provide excellent services and ensure a smooth and seamless experience. To help expedite the process, please check your email's spam or junk folder in case the message about the next steps ended up there. If you still haven't received the email or need immediate assistance, please send us a private message on social media @LGUSSupport with your order details and any relevant information about the damage. We're ready to assist you and ensure that this issue is resolved as quickly as possible. We appreciate your patience and look forward to helping you further. ^Juvy