Customer Ratings & Reviews
- Model:
- 27U631A-B
- SKU:
- 6619295
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 27" Monitor QHD IPS 100Hz with HDR10 (HDMI USB-C) for its solid display and image quality. The monitor's 100Hz refresh rate is appreciated, as it makes everything feel smoother. Customers also find the monitor very easy to set up and appreciate the helpful connectivity options, such as USB-C and HDMI ports.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good one! worth the money! I can have 2 screens in one.
I would recommend this to a friendgreat Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor for office jobs and reading documents
I would recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it because I bought it for him. He busted his monitor during his move to college. This one will suffice.
I would recommend this to a friendScreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.…………………………………….. Be careful screen is very delicate…..
No, I would not recommend this to a friend- Pros mentioned:Display quality
The warning beeps are annoying as heck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How the heck do you shut this thing up. Every time my laptop goes to sleep it starts beeping and making noises. Already have the sound turned to mute, but it continues. The screen is decent, just the inability to shut off the stupid sounds is ridiculous.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback with us. We understand your concern about dealing with constant beeping, especially when you’ve already turned the sound off on your LG Monitor (27U631A-B) model.
The beeping may be due to active alerts or notifications. Check the OSD settings for any sound alerts. Press the menu button, go to Settings > Sound or Settings > Alerts, and ensure sound alerts are off.
If the beeping persists, consider resetting the monitor to default settings via Settings > Reset. For more help, check this link: https://www.lg.com/us/support/help-library/lg-monitor-how-to-perform-a-factory-reset--20153185231127.
If you need further assistance, message us on social media @LGUSSupport. ^Juvy
Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the graphics could be better but I’ve used it only a few times, so I can’t make good reviewd
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the graphics performance of your LG - 27" Monitor QHD IPS 100Hz with HDR10. We appreciate your initial feedback as you begin using the product.
https://www.bestbuy.com/product/lg-27-monitor-qhd-ips-100hz-with-hdr10-hdmi-usb-c-black/JJ8VPZT5X4
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Low resolution monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low resolution screen that would be fine for a simple use case but terrible for day to day work in an office.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us. We understand the importance of your LG 27U631A-B monitor delivering the clarity you need for daily office work.
One step you can try is adjusting the display resolution settings on your computer to ensure the monitor is running at its native resolution (3840 x 2160). Running at a lower resolution can make the screen appear less sharp. Also, check that you are using a high‑speed HDMI or DisplayPort cable to support 4K output. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance with optimizing your monitor’s performance, kindly send us an email at [email protected] so our team can help guide you. ^Juvy
- Pros mentioned:Display quality
Good enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is exactly what it says on the box. It works perfectly, nothing special. Makes for a good secondary monitor
I would recommend this to a friend
