Customer Ratings & Reviews
- Model:
- LRMWS2906S
- SKU:
- 6494791
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's large capacity, overall performance, excellent design, and quiet operation. Many appreciate the spaciousness of the refrigerator area. However, some customers have expressed concerns about the water dispenser, temperature control, and door seal. Specifically, the water dispenser stops when the other door is opened.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the LG microwave that I have bought recently from best buy
I would recommend this to a friendWorks well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space for a counter depth refrigerator. No regrets.
I would recommend this to a friend2 Failed LG refrigerators in 5 months. Bad quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an LG refrigerator 5 months ago and it never cooled down below 43F. After 3 months of frustration, Best Buy exchanged the refrigerator per LG USA's request. I got this Refrigerator 2.5 months ago, since then it stopped cooling twice. Each time I submitted a repair request through LG website and it took 2-3 days for them to get back to me. First time we had to do a manual defrost on the unit, which takes a day to defrost and another day to cool it down. So the fridge was out of commission for 4-5 days. Two weeks after the first incident, refrigerator stopped cooling again. This is very frustrating. Just to put in perspective, our first LG refrigerator lasted 10 years, second LG refrigerator never cooled for 3 months, third LG (current) lasted 2.5 months. My parents refrigerator lasted 50 years and it was still working when we finally got rid of it. Clearly LG customer service is very slow to respond and product quality is not there. I DON'T RECOMMEND ANY LG PRODUCT TO ANYONE.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're grateful for your time to write us detailed feedback on your LG Refrigerator (LRMWS2906S) model. We appreciate your feedback and regret the issues you have encountered with your LG refrigerator. We understand how frustrating it can be to experience multiple failures within such a short period. This is not the level of quality and longevity we strive to deliver. For more details on your issue, please visit this link: https://www.lg.com/us/support/help-library/not-cold-enough-refrigerator-CT10000021-1426094905942. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Dent!!! Scratch!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would add five stars but since my brand new refrigerator came with a small dent in the Bottom drawer I can’t and they scratched the front of my fridge when they installed the handles I know it took me so long to vent but I really wanted to give this refrigerator five plus stars and Best Buy five stars but I’m not just horrible expensive experience for me $1800 plus taxes and interest and my fridge is a piece of junk already!!!
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Andres. We appreciate your time for leaving us a review in regard to your LG - 28.6 Cu. Ft. 4-Door French Door Smart Refrigerator with Water Dispenser. We're dishearted to hear of your recent experience with your refrigerator. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ~Anthony
3 stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s OK!. In my opinion it is overpriced but it is what it is. I personally would not recommend it to anyone.
No, I would not recommend this to a friendDO NOY BUY LG REFRIGERATOR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY A REFRIGERATOR FROM LG Our first LG refrigerator lasted eight years. Bought this model as a replacement and it lasted 13 months. Unacceptable! And BEST Buy extended warranty isn’t open on Sunday so you are without a refrigerator over the weekend and they don’t care.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand your concern about experiencing issues with your LG Refrigerator (LRMWS2906S) model so soon after purchase, especially after having a positive experience with your previous LG unit. We strive to provide reliable, high-quality products and ensure a smooth experience. We recommend checking the power supply to ensure the fridge is receiving consistent voltage, as this can sometimes affect its performance. For more help, you may visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542. If the issue persists, we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will work with you to explore possible solutions. We appreciate your patience and are here to help. ^Juvy
Don’t buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got it in Oct 24,2023 it’s a crap The refrigerator doesn’t work and what they telling me to disconnect it for 8 hrs and wait 24 to 48 hrs to see if it works Smh I don’t have a extra fridge so that means all my food is going to be wasted
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Evennie. Thank you for taking the time to review the LG - 28.6 Cu. Ft. 4-Door French Door Smart Refrigerator with Water Dispenser - Stainless Steel (LRMWS2906S) model. We appreciate your feedback, as it helps us to identify areas for improvement in our products and services.
We understand how frustrating it must be to have a new refrigerator that is not functioning properly. We apologize for the inconvenience caused by our recommendation to disconnect the unit for 8 hours and wait an additional 24 to 48 hours to see if it works. We realize that this is not an ideal solution, especially when you don't have an extra fridge and are concerned about your food going to waste. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/refrigerator-has-no-power-CT10000021-1337808630542. If you need further assistance with your unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
- Pros mentioned:Capacity, Design
love this refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so roomy and easy to see what is on each shelf and in each drawer. the freezer drawers are nice and it makes plenty of ice. We are very satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
Coolest fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever!! Looks cool just standing there making everything cool inside. Sometimes I wake up in the middle of the night and walk to the kitchen and just open it and stare at it.
I would recommend this to a friend Best Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new 4 doors refrigerator, it has plenty space inside. Love it!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. You don't know how much your fantastic feedback means to us here. Every team members appreciate here appreciates your feedback and it motivates us to continue developing our products and services. We will surely pass on your feedback to the rest of our team. Thank you for supporting LG! ^Cris
- Cons mentioned:Water dispenser
Nice LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues yet. Not a fast ice maker but I haven't run out.
I would recommend this to a friend - Pros mentioned:Noise level
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, the delivery was on point smooth quiet fridge
I would recommend this to a friend How is LG allowed to sell refrigerators????
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS REFRIGERATOR! You will surely regret it in about 5 years. After the compressor died exactly 5 years and 47 days after original purchase, LG refused to cover the labor (which only has a 5-year time limit). They, at least, covered the compressor and its related parts. However, after laying out $800 in labor, the compressor LG sent was defective. So now 2 weeks later, I still have no working refrigerator. Their customer service is both slow and non-English speaking. After no fewer than 7 calls, I'm still waiting on the replacement compressor. I'm sure it'll be at least 3 weeks and $800 later before the refrigerator is running again. Do yourself a favor and stay away from LG before you live to regret your choice.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! We deeply apologize for the inconvenience you've experienced with the LG - 28.6 Cu. Ft. 4-Door French Door Smart Refrigerator with Water Dispenser. We really believe in providing quality products and services, and this is just not our usual level of service. We value your business and would appreciate the opportunity to make things right for you with all the resources we have at our disposal. Please private message your case or repair number and model and serial numbers of the dryer to our LG Social Team at @LGUSSupport via Facebook or Twitter. We'll take it from there! ~Rita
Buy samsung or something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a few years now. Absolute garbage product. I've had to replace the compressor at 2 years which was very expensive and now after 6 months it's out again. My matching LG dishwasher also constantly faults and I have to remove it and discharge power 3 or 4 times and then it starts working again. I've had constant issue's with all 3 matching appliances as the microwave has its problems as well. LG SUCKS!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your experience with us. We understand your concern about dealing with recurring issues with your LG appliances, especially when it comes to the LG Refrigerator (LRMWS2906S) model and your matching microwave and dishwasher.
Given the nature of these issues, we recommend checking if your appliances are still under warranty, as we want to ensure that you’re getting the best possible support. For your refrigerator, since the compressor has failed twice, it would be helpful to contact our team for further assistance with a possible warranty claim or repair options.
As for the dishwasher, we suggest ensuring the power supply is stable and checking for any error codes or loose connections that might be causing it to fault. For the microwave, performing a reset or checking its settings could help.
Please send us a private message on social media @LGUSSupport so our team can look into your case and work with you to resolve these ongoing issues. We’re here to help and ensure your appliances perform as they should.
We truly appreciate your patience and are here to assist you further. ^Juvy
2 compressors in 5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right before the three year anniversary of my purchase of this refrigerator, the compressor broke. Luckily it was right befoe the three year mark, so it was covered under warrannty by LG. However something else broke too and I went without a working fridge for a month, and LG gave us a whole $100 to replace all the food we lost. They have extended the warranty on theses to five years, which is fortunate because I am about 3 weeks shy o of 5 years and my compressor went again - this time it only took two weeks without a fridge for LG to fix it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LRMWS2906S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. For future reference, to help minimize food loss during any repair periods, consider using temporary cooling solutions like a portable cooler or ice packs.
Please reach out to us on social media @LGUSSupport so we can review your case further and ensure that you receive the support you need. ^Juvy